The average cost of mis-hire can be six times base salary for a sales rep, 15 times base salary for a manager and as much as 27 times base salary for an executive.
It is no secret that personnel costs are among the highest operating costs for a supply chain business and making the wrong hiring decision (especially in leadership positions) can costs companies hundreds of thousands of dollars.
The challenge here is that most of these losses are silent killers because for the most part the cost of bad hires is not reflected in profit and loss statements or easily calculated on a return on investment (ROI) analysis. We all can agree that roles like warehouse clerks are (for the most part) high turnover positions. If your cargo is frequently going missing, then it’s time to look closer at what is happening.
It’s important that during the hiring process you take any and all possible actions to mitigate the possibility of theft. An interesting statistic was discovered by CargoNet, a company specialized in preventing cargo theft. If there is a lack of trust among employees this could be another sign that you might not be hiring the right people. Once it starts to affect customers, they’ll see your company as an organization that makes it a headache to move their cargo and will no longer bring you their business. When hiring for customer service you should always ask yourself one question: does this person have the right traits for customer facing work? Your customer’s experience with your company needs to be exceptional at every point, especially customer service. Not everyone is cutout for customer service, so it’s important to hire the people with customer-centric personality traits.
For a small or mid-size logistics business, having an exceptional customer experience is one of the most important differentiators and advantages you have over larger competitors, who move more cargo and offer deeper discounts. Hiring the wrong people has devastating effects on the quality and personalization of your services and the treatment your customers receive. Hiring employees that do not have the right personality traits to represent your company and the quality of customer service your customers expect from you is opening the door to losing business.
Understanding that a poor hiring process might be affecting your supply chain business is just half the battle.
The next blog in this series will detail options for bringing “A+ players” to the organization! Facebook Twitter Google+ Pinterest EmailThere are times when you meet someone and you just naturally vibe with that person, to the point that every time you’re in that person’s company you’re comfortable.


Eventually, I had to come to terms with the fact that outside of the work climate, we were totally different people with totally different interests other than the ones we shared while on the job. She began to make friends with people whom I wouldn’t normally associate with and began to participating in things that I wasn’t cool with it—this put a wedge between us.  Eventually, we just stopped talking all together. I don’t necessarily enjoy watching the individuals featured struggle greatly with their weight as much as I like to see the progress they make to lose it for and following weight-loss surgery. Like one woman who said that because her husband prefers big women, he’s been against her attempts to lose weight. The woman would actually go on to say that her husband is a fine partner in every aspect of their relationship–except for this very important part. I can’t imagine putting in the work to reach a significant goal only to have one of the most important people in my life make a conscious effort to thwart my plans.
Comment Disclaimer: Comments that contain profane or derogatory language, video links or exceed 200 words will require approval by a moderator before appearing in the comment section. MadameNoire is a sophisticated lifestyle publication that gives African-American women the latest in fashion trends, black entertainment news, parenting tips and beauty secrets that are specifically for black women. But if your business is also experiencing high turnover rates outside of your warehouse (i.e. One way to ensure you are hiring the right person is to get multiple people on your team involved in the hiring process. Perform background checks, contact former employers, and ask the right questions during interviews to reduce the chance of hiring dishonest employees.
They report the top three locations representing 53% of all cargo theft are trucks stops, warehouses, and parking lots. Instead of employees working together towards a common goal they are finger pointing, have negative attitudes, and a lack of accountability.
When there are trust issues among your employees communication, honesty, and team participation suffer and ultimately your customers (and company) suffer as well. A company’s reputation is directly influenced by the relationship between employees and customers. If you can think of any more signs of bottleneck employees let us know in the comments below. I couldn’t for the life of me understand why we drifted apart, but eventually I was able to understand she was my friend for that particular season and within that particular climate.  The season was my time at the company—she became a person that I could vent to about issues at work and vice versa, and we understood each other within that particular climate.


I had to accept the fact that even though to this day we remain acquainted via social media and will hug and speak when we see each other, we are no longer friends.  I don’t know what’s happening with her on a day to day basis and that’s okay because our friendship served a particular purpose for a limited timed, and those memories will always be special.
My new circle of friends are mainly composed of people who I believe aren’t just here for a season, but are people I am confident I can weather any storm with, and I’m sure they feel the same. I was telling my friend that when it comes to work, I’m not trying to hang out with coworkers after hours.
My friendships have crumbled due to their relationships and many other factors such as the need to keep up with the joneses or even little things that i felt were unfriendly spirits and atmosphere. He played in Major League Baseball as a second baseman for the Brooklyn Dodgers, Pittsburgh Pirates, Chicago Cubs, Boston Braves, St. So what is a girl to do when the person she loves doesn’t support her in one of the biggest goals she’s ever tried to reach in life? In the case of the married woman, considering that she feels as though her husband is good to her in every other way, they may need some form of counseling (not just a quick conversation) to figure out why he can’t seem to support her.
Black women seek information on a wide variety of topics including African-American hair care, health issues, relationship advice and career trends - and MadameNoire provides all of that. Eventually the environment becomes unproductive and employees count the minutes until clockout time. Kay is a few years younger than me, but we both share a lot of the same experiences and interests, and everything just meshed. While I cherish all the connections I’ve made throughout my life, because I’ve generally been able to take away something valuable, I’m fine with the fact that some people just aren’t my friends anymore, and I wish them the best.
That program follows the same documented subjects as they adjust to life after losing hundreds of pounds, and the effort they make to drop a bit more weight so they can obtain skin-removal surgery. We met at work and immediately hit it off.  We took our breaks together, arranged to have our desks near each other, ate lunch together and even hung out after work—we were tight.
One of the women featured was able to lose more than half of her body weight with proper diet and exercise post-surgery, but in the process of losing that barrier to her happiness, she also had to lose her husband. And this seems to be common, because not only have other individuals featured on the program divorced hindering spouses who couldn’t deal with their newfound independence, but many women have also shared their stories online about dealing with the same kind of negative partners.



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