The Better Business Bureau (BBB) was founded in 1912 and is a non-profit organization focused on advancing marketplace trust.
Free Listing. A free listing takes time, but allows you to list your business, description, and gain a valuable citation (your website listing is not linked back to your site).
After clicking Register again, you”ll see the Success screen below and an email will be sent to the email address you specified earlier. Confirming that link will bring you back to this screen where you can login for the first time with your new password. You’ll be brought to a new screen where you can enter your business name and zip code. After you enter your pin, you are returned to the business page and you can see that your business is now linked. Fully complete all options including the description of your business, basic business info, hours, and service area, in order to achieve a complete listing and highest possible rating. Remember to be consistent with all of your listing information, especially your business name, address, and phone number as many local SEO specialists believe consistency of NAP in citations is one of the most important factors in achieving a high ranking of your Google Places page.
Customer Reviews allow customers to post positive, negative or neutral reviews about organizations with which they have done business.
How do I submit a Customer Review?Customer Reviews may be submitted directly from any BBB Business Review. Ignore: If the business chooses to ignore the review, BBB will automatically publish it within three days. Respond: If the business responds to the review, the response will be forwarded to the customer and published.
Challenge: If the business challenges the review, BBB will alert the customer and request substantiation of the marketplace interaction.

As a small business owner or consumer, what else should I know about Customer Reviews? A Customer Review is not part of the BBB rating formula and will not affect the company’s BBB rating.
For any questions please contact our Dispute Resolutions Department via email or phone call. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. BBB knows of no government actions involving the marketplace conduct of The Laptop Guy, Inc.. Please see store for details as it depends on the particular service you are having performed. The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. BBB reports on known government actions that are relevant to the business's marketplace dealings with the public. BBB Business Reviews are provided solely to assist you in exercising your own best judgment.
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business.
For over 100 years, consumers have turned to the BBB to find reliable information on a business’s credibility, ethics, and practices.

If you need help, you can contact your local chapter and if you want my team to handle all of your directory submissions for you and help you rank better in your local market, please give me a call at 503-890-6663.
Reviews are vetted by BBB team members before they are published online and reviewers, upon request, must be able to provide substantiation of the marketplace interactions.
Those with similar experiences may either submit their own review or file a formal complaint. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
Neither the service provider nor the domain owner maintain any relationship with the advertisers. A great perk of becoming accredited is that you get to embed the nice little BBB shield on your site – a mark of trust that establishes instant credibility with new visitors to your website. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
In case of trademark issues please contact the domain owner directly (contact information can be found in whois).

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