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admin | Category: Reverse Lookup Free | 20.01.2015
Malawi Communication Regulatory Authority (MACRA) report has rated Airtel Malawi as Number One network in Malawi in terms of quality of network. The MACRA report looked at the performance of the mobile phone service providers in Malawi in the months of October, November and December in 2011 and analyses the Key Performance Indicators which have been achieved by the Global System for Mobile Communications (GMS) service in the areas of Radio Network, Call Set up Success Rate, SDCCH congestion, Traffic Channel congestion, Call Drop Rate, Trunk Congestion, and Mobile Switch Centre Availability and Intelligence Network Platform availability.
The report which was published in the Malawi’s daily press shows that Airtel Malawi is leading in service performance as compared to other networks. Commenting on the report, Airtel Malawi Managing Director Saulos Chilima described the report as a vote of confidence and a result of the company?s investments aimed at continuously improving its quality of service.


We always strive to maintain high standards so that we continuously provide an unmatched customer experience. The report covers the period before Airtel Malawi launched the 3.75G network and have promised that customers should expect improved data services as we now have the fastest internet speeds in Malawi of up to 21 Mbps.
With this in mind, Airtel has remained committed to deepening its network coverage, bringing communication opportunities to the rural populations that, until now, have been left out of the telecommunications revolution in Malawi. Airtel Malawi also consistently out-performed its competitors as well as MACRA's targets in the following areas:-call drops, sms success rate, congestion, internet success rate, call handover success rate and network availability.





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