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admin | Category: Reverse Lookup Free | 06.03.2015
The Microsoft TechNet documentation covering Technical Requirement for Mobility includes a statement explaining that “all mobility service traffic goes through the reverse proxy, regardless of where the origination point is” but does not explain exactly how this is achieved. Initially there was much confusion in the field regarding both the behavior and intended design of these new services, but eventually a few important items came to be understood and some best practices arose to assist in designs and deployment. Unfortunately for any environments configured with this work-around then the introduction of the Windows Lync 2013 client would result in an undesirable communication path. The following example screenshots show the list of internal and external web services provided on a Standard Edition Lync 2013 Front End server. In order to illustrate this behavior the response from the Lync autodiscover service can be viewed in any Lync Server environment by downloading and running the Microsoft Lync Connectivity Analyzer tool. In these results three unique FQDNs are provided which are resolve to three different systems.
The key here is that the Lync 2010 (or Lync 2013) server has defined both of those parameters as the same exact value, so in the end the client really has no choice. Note that because both of these URLs are identical then 2010 mobile clients are forced to use (in this example) the external web service regardless if their network location.
On the surface it would be logical to assume that the Lync 2013 clients, which leverage UCWA, will instead utilize the following parameters.
Should you mention that adding a lyncwebext A record in internal DNS would be required for domains with splitbrain or disparate namespaces? Yes, for proper hair-pinning an internally connected client would need to resolve the externally-accessible IP address of the external web services ingress point.
I am not using hairpinning with my standard edition server and my MX clients work internally without issue. By 'MX' are you talking about the mobility clients or the Windows Store App client (which was previously referred to as MX or RT)? We're have recently deployed Lync 2013 Standard in a OCS2007R2 environment and moved a few users. Modifying the ExposedWebURL parameter only impacts Lync 2010 mobile client, you cannot point 2013 mobile clients directly to the internal web services. It's possible that Microsoft fixed this in CU2, but when tested previously 2013 Mobility clients were unable to sign-in when forced to connect to the internal UCWA web service.
Do I need hair-pinning when all mobile clients are connecting from internet directly to Reverse proxy external interface ? I have only public Lyncdiscover available, LyncdiscoverInternal is not present because nobody is connecting from internal.
I have an issue, when user is connected via Mobile client and is timeouted to static registration only (after few hours inactivity), device is not waking up when you try co make a lync call. You should still deploy the Lyncdiscoverinternal record as internal Windows Lync 2013 clients will leverage that. Is contact picture set in Lync 2013 client also supposed to display on Lync 2013 Mobile client? Contact photos work in the mobile clients, but I don't think there is a way to block them for only the mobile clients and not disable them for others at the same time. Thanks for your blog, it has been very helpful in deploying my lync 2010 but I am having challenges with lync 2013 external users.
Mikey, if you intend it to support all client connections via external services and the topology is sized correctly to do so then that is fine. I have been working with Microsoft Partner technical support for the past 6 weeks and no resolution so far. A question: We have a functional Lync Front End and what seems to be a functional Edge server.
Using public certificates on the Front End servers is the easiest way to solve the issue, but that may not be possible if the internal AD domain and or SIP domain names are not valid TLDs that cannot be validated by a third-party certificate authority. I understand that the ExposedWebUrl is for the 2010 clients, and that the 2013 clients don’t use this, but in my deployment albeit there is a reverse proxy, there is no external DNS. Trixbox is a great distribution of Asterisk, however it does break certain Asterisk standards and you can’t beat a good ol’ command line – yes in Asterisk’s case the command line is easier than a web interface. Skype for Asterisk (SFA) – an add-on Asterisk channel driver which allows for Skype-to-Skype calls and access to Skype’s uber cheap calling rates via your Asterisk end-point.
If you are already running an Asterisk based PBX you will probably want to know the difference.
Functionality – SFA is not channel-based, it is user-based, for a one off charge of $66 you get a single user license – sounds a bit more digestible, right?
Once you have setup a free Skype business account you’ll need credit as without credit it won’t route out to PSTN.
Download a copy of AsteriskNOW, I have opted for the 64-bit version here, whilst this is downloading (it is approximately 600mb), let’s setup our VM. During the boot sequence you’ll see a ton of text, which will all (hopefully) end with [   OK   ].
Login with your root account and start the network configuration utility, type system-config-network. Once you are back to the command line type: shutdown –r now this will result in a reboot of the system. Now you are back to your Asterisk command line, type yum install register, you’ll be prompted to download the package, accept this by inputting Y and hitting enter. Once completed, we’ll install SFA, type yum install asterisk16-skypeforasterisk, accept the package download. Once the reboot has completed login and we’ll register the SFA module (using the license key received from Digium). To configure our Asterisk PBX we need to edit a number of text files, there are Linux-based editors, but in my experience they are not that user friendly and I like to perform this remotely using my friendly Windows PC, to do this you need an SSH client – I use WinSCP.
Then change the default remote directory (as per the illustration below) and save the site. To permit call flow between both Lync and Asterisk worlds we need to define our Voice Routing within Lync Server 2010. I’m sure my configuration could have been applied in a number of different ways and you’ll probably notice that whilst X-Lite will permit Asterisk-to-Skype calls (dial 9 + Skype name), at this time Lync will not – only numbers can be passed (I’m happy to take suggestions on this).
Verify that Conferencing Attendant is installed in a supported topology and the dependant Front End servers are functioning correctly. The mediation service is deployed during the install, for PSTN termination a gateway or SIP trunking is required.
I noticed an error in my Asterisk SIP.CONF, the default Lync Server TCP listening port is 5068. This is more than likely a dial-plan issue (as correctly identified) – did you permit calls to route to 2xxx extentions via your Lync trunk configuration?
This is almost exactly what i’m looking to do and as a proff of concept was able to get things working with this. Do you or anyone else have some guidance on how to integrate lync into an existing asterisk deployment?
You may be able to take elements of my code and merge with your existing config (taking into account changes to suit your environment).
Also could you share a screenshot of your X-Lite account setup page so that I can check my syntax? Does this imply that MS plans for Lync to be a somewhat “closed” platform as far as SIP devices go? Hi Adam, have you perhaps experiences that PSTN Media Gateways for Home Office and are available and working with Lync? I am playing around with an AudioCodes MediaPack 114 gateway (chances are I will probably upload config guides in due course) – this device isn’t what I would call expensive approximately ?250?
Thank you Adam for the tip with the small audio codes device and of course a big compliment for your How-Tos on this Site.
I just implemented this for OCS 2007r2, and, after a few modifications, it works like a charm! When I bring up the Lync Control Panel, under Topology, what should my Asterisk PBX status be listed as? Right now I am able to communicate internally between Lync Clients and Tanguay desk phones, but I seem to be having some troubles integrating Asterisk.
Right now when I try to call externally through my Tanguay phone I get a “Call unsuccessful. This document provides step-by-step installations and integrations of CUCILync with Microsoft Lync 2010 and Cisco Unified Communication Manager. For staged approach to the Standard Edition Lync deployment, this is the minimum configuration required to run Lync. The information in this document was created from the devices in a specific lab environment. Refer to the Cisco Technical Tips Conventions for more information on document conventions.


Microsoft Lync Server 2010 communications server offers instant messaging (IM), presence, conferencing, and telephony solutions that can support enterprise-level collaboration requirements.
Cisco Unified Communication Integration (CUCI) for Microsoft Lync is a desktop integration that provides access to Cisco Unified Communications for Microsoft Lync. Cisco UC Integration for Microsoft Lync is tightly integrated with Microsoft Lync to deliver a consistent and compelling user experience while providing the benefits of increased employee productivity and collaboration, reduced infrastructure complexity, and a lower total cost of ownership (TCO). Install Active Directory Domain Services (AD DS) on a member server that runs Windows Server 2008 R2 with the Active Directory Domain Services Installation Wizard (Dcpromo.exe).
An introduction to Active Directory Domain Services appears with some points to note that you have to read. On the Window that appeared in the General tab, ensure that you add E164 Telephone number to AD Users. Launch DNS Manager and navigate to the root domain, right-click on Reverse Lookup Zone and choose the option to create New Zone in order to launch the wizard. On the Active Directory Zone Replication Scope page, choose replication To all DNS servers running on domain controllers in the forest, and then click Next.
On the Reverse Lookup Zone Name page, in the Network ID field, type the start of the subnet range of your network, and then click Next. On the Reverse Lookup Zone Name page, choose IPv4 Reverse Lookup Zone, and then click Next.
On the New Host wizard page enter the Name, IP Address and Check Create associated pointer (PTR) record for reverse lookup entries and click Add Host. On the Select Server Roles page, choose the Active Directory Certificate Services check box.
On the Select Role Services page, choose the Certification Authority check box, and then click Next. On the Set Up Private Key and Configure Cryptography for CA pages, you can configure optional configuration settings, which includes cryptographic service providers. In the Common name for this CA box, type the common name for this CA, as ActiveDirectory, and then click Next.
On the Set the Certificate Validity Period page, accept the default validity duration for the root CA, and then click Next. On the Configure Certificate Database page, accept the default values or specify other storage locations for the certificate database and the certificate database log, and then click Next.
After the verification of the information on the Confirm Installation Options page, click Install. Review the information on the confirmation screen in order to verify that the installation was successful. The integration of Lync 2010 and Exchange provides users with features like instant messaging (IM), enhanced presence, telephony, and conferencing capabilities of Lync within the Microsoft Outlook messaging and collaboration client. On servers that host the Hub Transport or Mailbox server role, install the Microsoft Filter Pack. Choose Typical Exchange for Server Installation for this simple deployment, and verify the path for the installation. When the Exchange Server 2010 Client Access Server role is installed, a self-signed certificate is installed automatically, primarily for testing purposes. Microsoft Lync Server 2010 communications software and its client software, such as Microsoft Lync 2010, enable users to connect in new ways and to stay connected, regardless of their physical location. Deployment of Microsoft Lync Server 2010, Standard Edition requires the use of Topology Builder in order to define your topology and the components you want to deploy, preparing your environment for deployment of the Lync Server 2010 components, importing and publishing your topology design on the Standard Edition server, and then installing and configuring Lync Server 2010 software for the components for your deployment. While the IM and presence features are automatically installed in every Lync Server deployment, you can choose whether to deploy conferencing, Enterprise Voice, and remote user access. Install Microsoft Silverlight, which s needed to run the Lync Server 2010 installation GUI. Create a shared file with name LyncShare with appropriate rights such that everyone has Full Control on the Lync server 2010.
Install Windows Media Format (WMF) runtime before you run the Lync Server 2010 setup and then restart the server.
After Windows Media Format Runtime is installed and the system is rebooted, proceed with the typical Lync Server 2010 setup in order to complete the installation. When Microsoft Visual C++ 2008 Redistributable Package is installed you need to choose the installation directory. The last preparation wizard you need to run is Prepare Current Domain and then click Run to start the wizard.
Open Active Directory Users and Computers, expand your domain, right-click the Users container, and then click Properties. After the completion of these steps, click on Back in order to return to the Deployment Wizard.
In order to collocate the mediation server, check Collocate Mediation Server role and then click Next. SQL server has already been installed on the Lync Server 2010 server and the wizard finds it automatically.
In the left pane, choose Simple URLs, in the main pane, enter a URL in the field Administrative access URL. You should only have one Central Management Server, make sure it is selected in the drop-down list and then click Next.
In order to finish Lync server installation, go to initial Lync Server Deployment Wizard, which is accessible now through the start menu.
After you complete the Start Services task, if Lync Deployment Wizard does not show the task as completed, then go to msservices.exe to make sure that all the Lync services are started. Once you login with your Lync credentials into the Lync Server Control Panel, it opens the Control Panel window.
Try to log into Client Lync with one of the above user credentials to make sure that login works fine. Lync 2010 delivers easy and engaging access to multiple communication modes through a single, simplified interface. Ensure that root certificate on client is installed so that client trusts certificate from Lync.
Lync server expects the phone numbers to be in E.164 format, and rejects any numbers that are not in this format. Configure users so that each user has a phone number that can be correctly dialed within the context of your CUCM configuration. When you place a call to a contact in Lync, the phone number is passed to CUCILYNC; CUCILYNC uses the number to call the contact through CUCM. When you display a CUCILYNC contact card, the full name and organization information comes from an LDAP search of Active Directory. When you receive a call, the LDAP connection to Active Directory is used to search for caller information to match the incoming number. CSF client can use either Enhanced Directory Integration (EDI) or Basic Directory Integration (BDI) mechanisms to retrieve contact information from Active Directory.
EDI is recommended since it uses native Windows APIs and you might not need to do any further configuration and also provides significant advantages over BDI. In order to accomplish this task you need to create Client Service Framework (CSF) Device in CUCM, which gets registered when the Call Control is connected to Lync 2010 and operates in Softphone mode. Associate End user to the Shared Line DN from the CSF and SEP Device DN Configuration page.
Configure Registry Keys for CSF Client Integration—Use the Registry file in CUCI-Lync-Admin zip folder that you download from CCO for the configuration of the Registry Settings for the CSF Client Integration. TFTPServer Address—Enter the IP address or fully qualified domain name of the primary TFTP server in your Cisco Unified Communications system, and any other TFTP servers.
CTI Server— Enter the IP address or fully-qualified domain name of the primary CTIManager server in your Cisco Unified Communications system, and the secondary CTIManager server, if present. CcmcipServer—Enter the IP address or fully-qualified domain name of the primary CCMCIP server in your Cisco Unified Communications system, and the secondary CCMCIP server, if present. Client Services Framework accepts certificates that are defined in the keystore and self-signed certificates. VoicemailPilotNumber— Enter the number of the voice message service in your Cisco Unified Communications system. Regardless the recommended approach is to provide external access as designed in normal deployments. You have to define the external Lync Web Services FQDN manually, during the initial pool configuration or afterward if you like. I tried to examine the problem and I noticed that the link returned for them is the internal link instead of external. Although initial connection and signalling go via Reverse Proxy, the media goes via the Edge. However, users that are signed in from outside our network seem online but they are not recieving messages sent from within the network.


Do you know what parts of the debugger tool I should be using to see where the trafic is going?
When using lyncdiscover via Reverse proxy, then of course all clients start autodiscovering via the reverse proxy.
Asterisk + friendly UI = Bad bad bad…so from here on in I have chosen to move to AsteriskNOW. Set your region, select next and create a root (or Administrator) password then click next. Upon completion you will see a Setup Agent, quit this and you will be presented with the screen below. YUM is an abbreviated word for Yellow dog Updater Modified, it is a command line package management tool.
The first time you connect you will be prompted to save your Asterisk server key, click yes to add the host key to your cache. Open the Lync Server Control Panel and access the Voice Routing options, we’ll need to configure our Dial Plan, Voice Policy, Route and PSTN Usage. Otherwise let me know if you have spotted any errors or need guidance on issues (I’ll be moderating the comments below) and above all good luck and have some fun! If you dial from the phone connected to Asterisk to the OCS extension, the call will not be forwarded.
I’m pretty familiar with Asterisk and FreePBX (trixbox, AsteriskNow, even my own UI).
In Asterisk you can check this via the CLI – on Lync the server event log will report trunk related errors. I am able to make calls in between asterisk & Lync extension vice versa without any issue.
The solution extends the presence and instant messaging (IM) capabilities of Microsoft Lync by providing access to a broad set of Cisco Unified Communications capabilities, which includes softphone standards-based video, unified messaging, audio, video and web conferencing, desk-phone control, and phone presence.
The Windows UI provides two wizards that guide you through the installation process for AD DS.
Open an elevated Windows PowerShell console, and run the Import-Module ServerManager command.
But, as soon as the installation is finished, a real certificate should be acquired and installed. Lync 2010 and Lync Server 2010 bring together the different ways that people communicate in a single client interface, are deployed as a unified platform, and are administered through a single management infrastructure.
In this example, other features are not enabled since Enterprise Voice using Cisco Unified Communications is enabled.
If you issue this command, this requires permissions equivalent to the Windows server-based computers Local Administrator account. The first thing you need to do is to install Microsoft Visual C++ 2008 Redistributable Package, and then click Yes in order to proceed. The default location is fine, or you can change the location to match your preferences and then click Install.
In Select Users, Contacts, Computers, Service Accounts, or Groups dialog, locate the Enter the object names to select. This installs a copy of SQL 2008 Express, Lync Server core installation files and creates an RTC database. This is the internal domain name in AD family domain and works well for the purpose of this installation, click Next to continue.
Take a moment to go through the configuration, then go back to the original screen and click on Edit Topology. Once you click on Enable users, it brings up New Lync Server Users window where you can Add LDAP users. Cisco Unified Client Services Framework provides Cisco telephony services and next-generation media services for Cisco UC Integration for Microsoft Lync.
The Directory Number DN of this CSF device needs to be shared with the Actual Device of the user. If you are using certificates, the certificate common name must match the network identifier used to access to host, that is, the IP address or the hostname. When the certificate is accepted, Client Services Framework must use the credentials of the user to sign in to Cisco Unified Communications Manager. With cookie affinity the HLB should route the mobile request to the same FE server, regardless if connected internally or externally.
Now we are facing problem with lync mobile client to connect through 3G internet over the WAN. Im not 100% sure if it is from all clients being outside the network or only for those who are using the Windows Metro app. You can still opt for the FreePBX front end – but we will choose to not go down this dark path – trust me on this! With AsteriskNOW and Lync Server 2010, it is reasonably straight forward and I will endeavour to document the end-to-end setup process.
In this guide we will enable a single license be configured to route out from either SIP or Lync end points. Next we need to configure Lync and pre-supposing you followed my previous Lync install guide here, you will need to head back into the Lync Topology Builder – we didn’t add a PSTN gateway previously.
I won’t walk you through this configuration (some is based upon location preferences, in my case UK), but I will show you the resulting configuration within the Lync Control Panel. I cant route from the Asterix out to skype either it seems, but first thing’s first, the internal route. I am able to make calls between asterisk extensions & as well as in between Lync extension… is I am missing anything????? If your network is live, make sure that you understand the potential impact of any command.
Exchange Server 2010 uses a Unified Messaging certificate, which holds besides its Subject Name other names as well, called the Subject Alternative Names (SAN).
In order to create one, access your DNS manager and right-click the Forward Lookup Zone for your SIP FQDN. Here in this example the query does not list any users even though LDAP users are present so you can see none of those users are enabled. If users are using the phone on their computer to access voicemail, the pilot number comes from the voicemail pilot number associated with the voicemail profile configured on the Client Services Framework device.
The mobile client will not login, but a laptop using the same VPN software, connecting to the same SSID, getting the same network IP range, does work.What could I be missing?
I tried using the Lync connectivity tool from the outside and it always tells me that my SSL certificate is invalid (purchased from GoDaddy). I have a requirement where I want to set multiple conferencing policies based on the selected features I am enabling in Lync 2013 for different policies. From an inbound perspective you could create a Lync response group or Asterisk call group to broadcast inbound calls to multiple users. In some cases I have found that you need to head back into the network settings and re-input the DNS, this issue shouldn’t re-occur.
Also a matching card from Divacom (for example Diva BRI-2 PCI v2, Diva V-BRI-2 PCI v2) eliminated for cost reasons.
The second wizard is the Active Directory Domain Services Installation Wizard (Dcpromo.exe).
The Cisco UC Integration for Microsoft Lync adds a Cisco UC pane at the bottom of the Microsoft Lync or Microsoft Office Communicator window.
Is there a different connection process between standard edition and enterprise edition that would require hair-pinning for one and not the other?
My big doubt is if from my FE pool should be able to resolve the lyncwebext located in my ARR Proxy. I further want that when there is a change in the user AD attribute (like movement from Department = HR to Department = Finance), the associated lync conferencing policy should also change. The picture shows the topology for Cisco UC Integration for Microsoft Lync Interactions with Network Servers.
How can I acheive this automation on the Lync 2013 conferencing policy which can dynamically change on user attribute change of AD? But one last reboot first, type shutdown –r now, our Asterisk install is now complete, next we’ll need to configure it!



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