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admin 16.06.2015

To see our content at its best we recommend upgrading if you wish to continue using IE or using another browser such as Firefox, Safari or Google Chrome. EDF Energy has topped a list of the most complained-about energy suppliers – the only one of the "big six" to see an increase in complaints this year. The number of complaints to most suppliers fell slightly, by an average of 7pc, in the first three months of the year, the quarterly report from Consumer Focus shows.


EDF Energy remains at the bottom of the table with a zero rating, and is the only firm which has seen an increase in the weighted number of complaints it receives. Suppliers have said they want to increase consumer trust in the industry so they need to build on this result and work towards achieving consistently good customer service.





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