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Zen Help Desk was Designed to provide you with a fully functional Help Desk software written in ASP. Jitbit Help-Desk is a web based Help Desk software (also called "trouble Ticket tracking software"), Designed to deliver outstanding customer service to your customers. Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble Ticket software" or "issue tracking software").
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. An easy to use, expandable, web-based Help Desk system that uses MySQL as a Database backend. Help Desk Premiere is an online-based customer service program from BrightBox Solutions and Help-Desk-Software, LLC.
Mioot Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003.
Liberum Help Desk is a complete Help Desk solution for small to medium sized businesses and organizations.
The WebAmoeba Ticket System is a Help Desk Ticket support system component for Mambo and Joomla. QUAD Help Desk Pro Edition 2006 was Designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more.
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

Password Reset Manager - Web based Help Desk Password Reset manager, for users to change their AD passwords. Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords.
Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. It supports unlimited departments, unlimited agents and admin monitoring, autoreplies, surveys, and many other useful features. The Database Design Experiment is an attempt to visualize Databases that follow a simple naming convention.
Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! Very easy to use, has an intuitive interface, extra functions like label designer is very helpful. Shareware Junction Network is your source for Shareware, Freeware, Demos, Betas and Pre-Releases.
Don’t gamble with your IT infrastructure and make changes without a solid process in place to prevent disasters.
It’s natural for problems to occur in the IT department accidentally, mostly due to unforeseen outcomes when changes or updates occur. When your help desk software includes a capable change management module, it reduces the risk of IT problems by processing changes through a change request platform.
Help desk software with a change management feature gives you greater control by tracking changes throughout their beginning to their final outcome.

From the moment a change is requested to its approval and implementation, a change management process can greatly improve the effectiveness of your organization’s technical department.
Change Management is just another great feature of Help Desk Premier and is designed not only to enhance your customer service but your entire IT infrastructure.
It is fully functional, commercially free for 1 technician and unlimited number of end users.
Because the IT infrastructure of any company is rather complicated, it can be next to impossible to be completely “issue free” when changes are implemented. Help Desk Premier lets you control changes from the approval process to planning, implementation and if necessary, rollback.
Customers can submit a ticket requesting a change, and authorized help desk technicians can easily convert the ticket into a change request. Beta testing is a unique opportunity to try the latest programs and provide feedback directly to the program developers. The final version of many programs is often determined by suggestions from testers like you. Shareware Junction lets you choose from a variety of these products - all in one convenient location.

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