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ChangeGear Help Desk is an ITIL-based help desk solution built on a highly configurable platform.
When you are ready to move to the next step, your ChangeGear Help Desk solution can grow with your IT organizational needs. ChangeGear is highly configurable to meet your specific process needs by modifying forms, fields, and workflows with zero coding experience.
Easily create new business rules and drive improved workload balancing with ChangeGear's built-in automation features. Report on all aspects of ticketing activities using the pre-defined reports or built-in ad-hoc reporting tool. Provide incident and service request management across the enterprise without worrying about the cost. Interested in getting more information about SunView Software or the ChangeGear Service Desk Platform?
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution. The more time we spend on a task without giving our brain some time out, the less productive we become. Considering we live in a world where data is everything and information overload is almost a daily habit, there’s little wonder that we hit a brick wall. The Pomodoro Technique is a widely used method for structuring your management task list, in order to incorporate regular breaks. Now that you know how to increase your productivity, it’s time to put what you’ve learned into practice.

We’ve written a guide titled Which Membership Admin Tasks Can Be Done Easier and Quicker Online?
If you're evaluating membership software, many of the features and tools you’ll need might not be obvious from the outset so we’ve put together this free guide so you're better informed when evaluating vendors. The easy-to-use ticketing solution and the advanced automation features will dramatically improve the efficiency of your help desk operations. Whether you need change and release controls, an advanced Service Desk or an entire ITSM solution, the ChangeGear platform is easily customizable.
ChangeGear Help Desk has enterprise-grade features and with the built-in processes for help desk, you can be up and running in minutes. Gain the insights you need by improving the visibility into your growing IT organization with the real-time dashboard. With the web services API, ChangeGear can easily integrate with other key IT infrastructure systems and applications across the enterprise.
SunView provides you with ultimate flexibility to get the most out of your Service Desk investment. Regardless of your job description there are methods you can utilise in order to be more productive, more on top of things and really feel like you’re getting the most out of your day. This however can be combated by taking regular, short breaks, giving our brain time to digest information and gain clarity before moving on to a different task. It works on the premise of solid, focused work for 25 minutes and then 5 minutes to rest, process the information sent to your brain and recuperate. Meetings, appointments, travel, admin – you’ve probably got highly skilled individuals within your organisation whose job it is to manage these tasks. There are a multitude of places online where you can outsource tasks that require a certain expertise and skills to professional freelancers.

With this kind of scalable integration, you simply choose the modules that best fit your business requirements. You might manage a team of people, delegating and organising your members is probably second nature but when it comes to yourself, you always seem to be grasping for more time.
Just a couple more emails and we’ll be done but sadly we very rarely stick to those silent mantras. Further to this a recent article that explores why your brain needs more downtime suggests that there comes a point in the working day, where so much information and data has been thrown at us, that we just stop taking it all in.
While your role is to manage your members, delegate other tasks appropriately and your productivity will soar.
If you find yourself saying saying yes to everything and taking on more than you can handle, then it’s time to start practising the gentle art of saying no. Sites like Time Etc allocate virtual assistants based on your needs for an hourly fee, whereas freelancing websites similar to People Per Hour, allow you to search through a pool of freelancers who have specific expertise.
This saves the need for copious amounts of paperwork and streamlines the admin process for a more efficient service. As human beings we tend to think that we’re failing at our own productivity – wasting time if we have a full inbox or a report left to write. Outsource where you can, delegate your workload for a more efficient, effective work-day and make use of subscription management software to streamline your duties.

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