This item will be shipped through the Global Shipping Program and includes international tracking. Will usually ship within 1 business day of receiving cleared payment - opens in a new window or tab.
Return merchandise authorization (RMA) is required for all returns; please contact us through the eBay message system to obtain an RMA number. By submitting your bid, you are committing to buy this item from the seller if you are the winning bidder.
By clicking Confirm, you commit to buy this item from the seller if you are the winning bidder. By clicking Confirm, you are committing to buy this item from the seller if you are the winning bidder and have read and agree to the Global Shipping Program terms and conditions - opens in a new window or tab. Your bid is the same as or more than the Buy It Now price.You can save time and money by buying it now.
By clicking 1 Click Bid, you commit to buy this item from the seller if you're the winning bidder. You must have JavaScript enabled in your browser to utilize the functionality of this website. For orders over £599 you can Buy Now Pay later or spread payment over 10 months with our 0% finance offers.
Although covers are designed to be used with our own bespoke furniture, they will be suitable for many other items and pieces of furniture.
We have recently invested in a new telephone system and expanded our team of advisers, meaning there is usually no queuing or waiting involved in calling us. We have our furniture on show at our showroom in Bolton, and we take appointments either through our website, or over the phone. Yes, all of our products come with a 5 year warranty, covering the structure of the frame from any manufacturing or material defects. Yes, we supply the additional glass tops for our tables, please be advised that glass is bespoke to our furniture ranges and will not be suitable for a table purchased from a competitor.
Abaca is a close relative of the banana plant family, and is the native to the Philippines.
The colour ranges soft vanilla, oatmeal, chocolate weave and autumn biscuit refer to the cushion covers only, not the colour of the rattan weave. Our conservatory furniture corner sofas are made to fit, and are normally built on site at the delivery address. Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate.
Unfortunately, this is due to the way in which they are mail order packaged and sent direct from our factories in the Far East, the creases will naturally drop out over time however, you can speed this process up by ironing the covers with a low temperature setting.
Some cushions we pack underneath the furniture, please fully check completely, including under your furniture, before contacting us to advise there are missing cushions. We try to ensure all fixtures and fitting are securely taped inside boxes, before they leave our warehouse.

There is mould and mildew on my cushions as I left them outside, do you have anything to remove this? We advise washing the cushions with normal detergent at 30 degrees, however we cannot guarantee this will remove the mould and mildew. If you placed an order and the item is currently out of stock or there is a lead time for delivery, you can pay a deposit of 10% to secure your order.
Yes, we always need to take the full payment from you before we dispatch their item, unless it is being delivered by us directly, in this case, we can accept a deposit and the balance can be paid on delivery over the telephone by credit or debit card. If you order today, one of our team will contact you with 24 hours by email to discuss the delivery service and to confirm when we will dispatch.
Saturday deliveries are available, however this is dependent on whether the courier is available to deliver in your area. We can sometimes arrange a next day service on a pallet, please contact us to discuss available options. Our delivery services offer a 4hr time slot for the day of delivery, unfortunately we cannot guarantee if this will be a AM or PM delivery time, Please note: you maybe charged a redelivery fee if you agree to accept delivery and you are not available at the time of the call. Your order can be tracked via the particular courier website, unless it is being delivered by our home delivery service, which unfortunately at the moment has no ability to track the delivery. Delivery is usually quickest for our all-weather furniture and smaller pieces of indoor furniture or packaged products. The cost of delivering all the items in your basket will be shown before payment is taken - some items may have free delivery.
Size GuideHolds sectional artificial trees 6 feet to 9 feet tall, assembled size 36 inches long, 18 inches wide and 24 inches high.
Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. You have read and agree to the Global Shipping Program terms and conditions - opens in a new window or tab.
Import charges previously quoted are subject to change if you increase you maximum bid amount. As the direct importers and designers of our unique rattan furniture, we do have office and warehouse space. Its contemporary design reflects our innovative vision to create products that are ahead of the trends. Please note, the cushion covers are only shower proof and need to be taken indoors over winter, or during heavy rainfall. Before ordering, we would suggest that you measure the room which the furniture is for, so you are aware of the dimensions you have to work with.
Our conservatory furniture range offers you the opportunity to order additional cushion covers, we can supply a additional sets from our existing colour range.
Not all our ranges are supplied by the same supplier, which will result is some colour match issues; please ask before purchase of multiple ranges.
If your order has already been dispatched or delivered, then you will need to follow our returns procedure.

We would, of course, need the balance to be paid before we dispatch the furniture for delivery (as stated above).
We accept credit and debit card payments over the website and over the phone, all except American Express. This involves 10 equal monthly payments with 0% interest, your payment schedule on finance does not commence until 30 days after your furniture has been delivered.
Currently all our items have an estimated delivery date in weeks, which will help you to make an informed choice.
For customers further afield, we normally apply a ?45 surcharge to the total value at the checkout. Delivery for larger items, such as indoor sofas, may take longer and will be made on a day and time discussed with you.
If you have a deadline to meet or wish to discuss delivery before you order, please telephone us on the number above or send us an email.
If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. All returns are subject to a 20% restocking fee, which can be waived if the buyer chooses to use their refund to purchase another item of equal or greater value from our store.
Outdoor rattan garden furniture covers are suitable for any garden furniture and patio furniture. Our 2 year warranty protects against the fading, cracking and peeling of our outdoor synthetic weave. The weave is made using synthetic rattan to ensure that the furniture is all weather proof, as natural rattan would rot outdoors. The outdoor cover (if supplied with the range you have ordered) Is to protect the frame only.
When measuring for a corner sofa, we would advise you measure from the corner to the end point on each side - our skilfully trained staff can assist you in finding the right size for you.
This will also affect the cushion covers on different ranges, where possible, we will advise of any issues, but this will be down to personal preference. If you suspect you are missing fixtures and fittings, please fully check the box and furniture before contacting us. We accept payments through PayPal and also cash payments on collection from our warehouse directly. These areas include Scottish Highlands, Scottish Offshore Islands, Northern Ireland, Isle of Man, Republic of Ireland, Jersey and the Channel Islands. Further information can be found by clicking the 'Delivery Service' link at the bottom of this page. The buyer shall be responsible for all shipping costs to return the merchandise to Things Sought After.

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