The opportunity for couples to work side-by-side is one of the most distinct aspects of the self-storage job market. If you’re considering teaming up with your better half, here are some tips on how to make it as successful and stress-free as possible. For 20 years, Sherill Shelley worked in restaurant management while her husband, Richard, drove freight trucks across the country. Since 2007, Richard and Sherill have been resident managers for one of Champion Self Storage’s 10 facilities in Florida. Eric Letendre and his wife, Tracey, have been resident managers of three self-storage facilities in the past decade.
According to Manes, that’s the most important consideration for any potential self-storage duo. For the Letendres, this means Tracey handles about 80 percent of the office work, while Eric spends most of his time marketing the business and maintaining the landscaping.
According to Richard Shelley, it’s critical for self-storage management couples to know who’s ultimately in charge.
According to Eric Letendre, self-storage couples also need to be equally invested in the business and take ownership of it as more than just managers.
If you’re thinking about joining the ranks of self-storage management couples, you may want to act soon. According to Manes, couples interested in joint management should look at smaller companies that own just a handful of locations.


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In 1973, this included establishing Australia’s first Self Storage Centre in the Kennards Hire branch at Moorebank.
All across the country, husband-and-wife (or boyfriend-and-girlfriend) teams own and manage facilities as dynamic industry duos, dividing responsibilities based on one another’s strengths while also holding each other accountable. They eventually decided it was time for a career change; self-storage seemed like the perfect fit. Richard said working alongside his wife has been rewarding both personally and financially (the facility is roughly 95 percent occupied).


Just like the Shelleys, their success is based first and foremost on their love of working together. One of the advantages to having a couple on-site is that each person brings unique and complementary skills, making it easier to divide the tasks. Sherill handles bookkeeping, customer service and all other office affairs, while Richard takes care of day-to-day maintenance–everything from repairing roofs to patching potholes in the parking lot.
According to Peter Spickenagel, director of operations at Storage Pros Management LLC, the industry is slowly moving away from couples as resident managers and moving toward single men and women. This white paper identifies major trends and best practices in rate management, occupancy analysis, rental contracts and profit management. With foundations with Walter Kennard and his establishment of the highly regarded Kennards Hire in 1947, the family has since succeeded his enterprise to expand in many ways. But none of it would be possible if they didn’t enjoy spending much of their time together. Storage Pros owns more than 50 facilities in Massachusetts, Michigan, New Hampshire, Rhode Island, Florida, Mississippi and Tennessee. Kennards Self Storage now proudly boasts being the largest Self Storage Operator in Australia.



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