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admin | Want My Ex Back | 04.11.2013
If you missed my blog on How to Launch a Startup on 8 Simple Steps, you can check it out here. The truth is, if you want to be an innovation leader, you need to choose a business partner who will work as hard as you do and challenge you in a constructive way.
I confided in a friend who currently works as a CFO and as it turned out, he loved my startup’s concept.
You might need to find a co-founder and partner who can help you with coding and building your product; therefore, you might need to look for an engineer.
Chances are, someone who is interested in being a partner in a tech startup uses some form of social media. You’ll need to intelligently assess how your business partner will contribute to your startup. You can’t have someone – whom you have given equity in the company – work only 2 hours a day while you are cranking out 12 hour days. People can be very talented with incredible skills and even a great professional track record, but none of that will matter if their permanent address is Crazy Town. Did you miss my post on What The Heck Is A Minimum Viable Product (MPV)? Click on the image to read the blog.
I’ve had some partners who were nothing like me, and some who became my very best friends. The threat of two feet of snow is a pretty good reason for closing an office—which is what Tina Vu Kelly, OD, of Alexandria, Virginia, did as a late January snowstorm hit the mid-Atlantic region. Amid predictions about exactly when the storm would hit, she canceled patients starting at noon on a Friday, which left time for staff and patients to get home or just stay home.
The use of Solutionreach’s system is one of the efficiencies practices can gain now that so many patients can be reached via smartphones, email and social media. New patients are offered options: Solutionreach sends them a welcome message and allows patients to unsubscribe. Solutionreach also helps practices develop a positive online brand by contacting patients after appointments. The feature allowing patients to request appointments is especially valuable for both patients and staff. Solutionreach also helps keep track of the practice’s substantial patient base by sending out the annual appointment reminders to patients when it’s time for them to come back in.
When she first signed on about two years ago, she estimated that Solutionreach was providing services equivalent to a part-time staff person—at a lower cost. All four employees benefit, she says, because they all have fewer phone calls to make and follow-ups on their to-do lists.
The town has a population of fewer than 10,000 people, and there’s been no OD in town since 2002. She says that the primary care physicians also appreciate having someone who will take over eye-related issues for them. Just as she has the latest technology in the exam and pretesting lanes, it’s also important that she offers her patients the kinds of frames that they would want.
As seen in Women in Optometry, September 2015 IssueJaclyn Munson, OD, joined the Weatherford Eyecare Center, a VisionSource® practice in Weatherford, Oklahoma, two years ago. Solutionreach, which offers a robust menu of services as part of a standard package, has teamed with Eyemaginations. The surveys that are sent to patients two days after their exam or after new prescription eyewear has been picked up have helped the practice build on its reputation for excellence.
The comments from these reviews help the practice address these situations and improve patients’ experiences.
This fall, the practice will add iPads for registration for patients in the reception area and instant eyewear notifications. Paul defined cybersecurity and scalability as two primary technology considerations for new managers. Paul continued to place emphasis on customized IT, stating that when it comes to outsourcing, it is imperative that a firm carries out proper due diligence in choosing a provider to meet the firm’s unique needs.
In addressing the SEC’s increasing cyber expectations, Paul noted the importance of having a Written Information Security Plan (WISP) in place. In addition to WISP development and implementing additional policies (Access Control, Personal Information Security, Incident Response, etc.), and, of course, employing layers of security across infrastructure, employee awareness and training is the last critical piece of the puzzle. Paul concluded by describing the five most common mistakes new launches make during the start-up phase, and how to avoid them. You haven’t fully considered the multiple roles technology plays in your current work environment. Show investors that you have a 3+ year budget for working capital without any performance fees. Make sure to properly allocate expense and investment opportunities if you decide to launch a single investor fund or separately managed accounts. When it comes to seed arrangements, pick the right partner and put parameters around potential issues that could arise.
Become familiar with the changing expectations on the cybersecurity front, from both investors and regulators. Investment firms often place too much emphasis on managing portfolios and not enough on managing the business as a whole.
The decisions you make from the outset will define how your firm is regarded within the industry, by both investors and competitors. Since the 2008 economic collapse and scandals caused by the likes of Madoff, transparency has become a key requirement for investors. By investing upfront in operational and technology systems that can support your business and propel operations, you provide your firm with marketing tools that will far surpass the capabilities of a presentation or pitch book. These critical considerations are ideal for new managers to address as they enter the startup phase. Operating capital may be limited in the first few years after your launch, so careful budgeting and long range planning will serve your firm well. Governmental oversight of the financial industry has evolved dramatically in the last decade. Apart from registration, you should also determine if there are any legislative implications for your new firm. Since 2014, cybersecurity preparedness is also a critical area of focus for regulatory bodies. Cloud services offer more flexibility than traditional infrastructure models and, beyond cost-savings, can reap rewards for new launches. Of course, one of the greatest benefits to using an outsourced cloud service is professional management and monitoring. Beyond infrastructure safeguards, it is critical that firms implement policies and procedures to protect firm and client assets.
One of the first decisions you’ll need to make as a new investment manager is how to set up your hedge fund.
Based on these structural decisions, you’ll need to determine your tax implications as well as regulatory requirements. Once upon a time, hedge fund marketing was generally frowned upon, and in some cases, illegal. During the initial marketing phase when a new launch is looking to secure startup capital, it’s important that firms understand their key selling points. Every successful hedge fund needs smart partners on their side, therefore deciding what service provider your firm is going to engage with is one of the most critical decisions your new startup will make. Positively, using best-in-class vendors will say a lot to investors about the value you place on your firm.
While the list of considerations is surely long for new hedge fund managers, we've whittled it down to 10 Keys to Launching a Hedge Fund Successfully - a guide for new startups to use when setting off on their new journey. Marc Berger’s opening statements emphasized the extent of the cybersecurity threat currently facing firms across a wide swath of industries.
Where there is reliance on third-party service providers, the AAM is NOT relieved of its cybersecurity risks but rather, has the obligation to assess and monitor the provider’s security policies and procedures and conduct adequate due diligence. While the SEC has issued various Risk Alerts providing guidance on areas of focus, the guidance and rules are not prescriptive. Only 39% agree that their organization has ample resources to ensure all cybersecurity requirements are met. But what effect do these changes have for the person responsible for technology at a hedge fund or investment firm? Regulatory Requirements: With the Dodd-Frank Act and other new regulations in effect, investment management firms have a whole new host of requirements to meet. Compliance: In addition to complying with the regulatory requirements above, there are also new internal compliance procedures hedge fund CTOs have to grapple with. Communication Skills: Despite the fact that they are forced to work with inanimate objects all day, technologists must also maintain good communication skills to support their technical operations. While dealing with increased focus and responsibilities relative to regulations, compliance, and due diligence have added to the plates of hedge fund CTOs, another phenomenon has also contributed to this change in role.
While some firms have opted to reduce or eliminate their IT staffs and outsource all technology, others have opted to maintain internal technology resources while also utilizing the cloud.
Regardless of the approach, the prevalence of cloud computing in the hedge fund industry is driving technologists to evolve their technical and non-technical skills. If you’re the Chief Technology Officer (CTO) or IT Manager, your responsibility is determining the infrastructure choices that are going to best suit operations at your firm.
So how exactly do you go about getting the buy-in from your firm’s CFO when it comes to moving to the cloud?
How will the transition to the cloud shift the company's costs from capital to operating expenses?
How does our current IT cost structure compare with a public cloud strategy and a private cloud strategy? Will transitioning to the cloud ultimately lower our costs and allow us more flexibility in approaching new business opportunities? Hedge funds, just like most financial firms, need staff to run their technology, handle special projects, build (and manage) complex applications and, of course, execute core business activities. Permanently staffing an IT department for absolute peak capacity, by hiring standby employees to fill in for absent team members, just doesn’t make sense.
Rather than building an internal IT department, an investment firm can hire an outside provider to take ownership of its entire technology function. Outsourced vendors can also assume responsibility for the hedge fund’s technology management and planning, helping to make budget forecasts more accurate and predictable. A hybrid model consists of at least one in-house IT professional supported by additional staffing resources provided by an outsourced vendor.
This approach allows a fund to employ its own IT resources and provides access to the knowledge base of an outside vendor for research and development, instead of depending entirely on the skills and experience of a small in-house staff. Even an in-house IT department that successfully supports day-to-day operations may encounter special challenges beyond its capabilities.
At the same time, it can also help make budgets and schedules more predictable compared to tackling the same complex, unfamiliar projects in-house.
Like other value-added solutions, custom technology outsourcing offers a hedge fund access to raw IT resource power, as well as a repertoire of specialized skills.
HFMWeek catches up with Eze Castle Integration’s executive director, Dean Hill, to discuss the importance of selecting the right business service providers and the key technology factors new funds must consider when starting out in the EU.
HFM: What do you see as the greatest regulatory challenges facing new hedge funds in the EU? DH: Overall compliance and regulatory stipulations driven down from the SEC and ultimately picked up by the FCA are driving significant changes in the way that new, and indeed existing, hedge funds operate. HFM: There are a number of factors that play an important role in the success of a hedge fund. DH: Selecting the right service providers is probably the most important decision a new or established hedge fund will make.
DH: Investors are ultimately driving the initial success and setting the precedent with new launches and established firms.
HFM: How can emerging managers leverage technology as a competitive differentiator against larger, more-established firms? In a SaaS model, firms are offered a complete range of applications via the Internet, all of which are managed by the hedge fund cloud provider. Infrastructure as a Service provides data centre, infrastructure hardware and software resources over the Internet. The Internet, of course, is an essential vehicle for collecting and distributing market data, as well as communicating with your clients, investors and partners via email. Whichever Internet access method you select, seek out a plan that bundles proactive monitoring and security features to ensure the highest possible availability. In today’s cloud-powered environment, Voice over Internet Protocol (VoIP) systems have become a powerful option for hedge funds and investment firms to employ. Many IT service providers have partnerships with telecommunications companies and can assist you in selecting the appropriate options for your business. As technology continues to grow as an important competitive differentiator for hedge funds and investment firms, funds are continuing to leverage technology outsourcing as part of their operational strategies. Rising overheard costs relative to owning, maintaining and monitoring one’s own technology infrastructure. Hedge funds and investment firms can leverage outsourcing in a variety of ways – everything from help desks to document management, virtual Chief Technology Officers and other staff to disaster recovery plans, FIX connectivity and more. Hedge fund technology outsourcing options have evolved in recent years to support the growing needs of hedge funds and alternative investment firms. Through the cloud, funds can leverage outsourcing options such as software-as-a-service, infrastructure-as-a-service, disaster recovery solutions and more.
For investment funds not quite ready to outsource their technology solely to the cloud, colocation offers an alternative which allows for increased availability and redundancy without the need to maintain infrastructure on-site. Outsourcing FIX connectivity helps funds reduce costs and time commitments for installing, testing and maintaining connections to brokers.
Although we are faced with change on a daily basis, especially in the hedge fund technology industry, keeping pace with ongoing tech metamorphoses does not come easy for everyone. As I was sitting up in my bed, reviewing my “Ideal partner wish list” from six years ago, I was a little appalled. My list looked like I was ordering a custom healing balm to soothe my loneliness and lack of self-worth. It was the kind that encompasses self-love and respects each person’s desire to be themselves. I grew up on romantic movies with happy endings and romance novels where unbridled passion takes over logic. After seeing my belief system, expectations, and how I approached relationships, the reality of it all sat in my stomach for a couple of days. This time, the items on my list seemed far from the requests of an unripe princess who is throwing a temper tantrum.
It took me a long time but I get it now: A partner is not a cure for all my problems, or for how good I feel about myself. There is even a bigger, unexpected benefit to the new version filtered through self-love: this new list feels real, achievable, and believable to me. Since I wrote my new list almost three months ago, I feel relaxed in the knowledge that the right partner will show up when he is due. I kick back and live my life, enjoy relationships, grow through them, and do not make the guys I date the potential father of my children right away. If you had told me two years ago that I could relax into the arms of the Universe to lead me to my ideal partner, I would not have believed you. Knowing the answers to these questions will help you know what would keep you happy or what would not take away from the happiness that you create for yourself. Write this report on yourself from a place of getting to know the person who has lived on this planet, in this body all these years. Additionally, I can understand what it feels like to think that no one can like you when you are big. Once, I met this cute guy (10 years younger than me) and he was showering me with attention.
I have been studying the law of attraction for the past 4 years and your article on Manifesting was the best I have read so far. I found your post inspirational in a time where I feel very confused about what I want and I realised that the reason behind that is because I dont know who I am. Seriously as a director if I read one more self-help article blaming people like me and the peers and friends of mine for who we are and what we do, for somehow magically engineering very poor love choice you audience members make, I THINK I WILL EITHER MURDER SOMETHING OR SCREAM.
DisclaimerThis site is not intended to provide and does not constitute medical, legal, or other professional advice. Probably one of the most important assets you’ll need to consider when taking your startup to the next level. Your business partner will help you think critically, as opposed to making an emotional and careless decision. I had an idea I wanted to launch, but I didn’t major in finance and was in great need of finding someone who could help me scale my business and predict how much money we could make in the next 3 to 5 years.
I then proceeded to involve him in all aspects of the launch and decided to offer equity to him. I think the worst experiences came with a partner who was a visionary, but couldn’t ACT. ARNOLDKris Strecker, Perfect Smiles Dental CareMark Stoffregen DDSLisa, Office Manager, Dr.


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If the patient hasn’t picked up his or her order in two weeks, Solutionreach sends a followup message.
Kelly signed with Solutionreach back in the fall, after having previously used a system from a different provider. They can also update their contact information online if they want to change how they’re contacted.
Kelly opened her practice in 2008 next to a Sears Optical in a major suburban Virginia shopping mall and moved to an independent setting in her current location a few miles away in 2013.
The next nearest optometry practice is 35 miles away, which is also the distance to the closest ophthalmology practice. But she has also developed a strong referral network among the local primary care physicians. For example, she says that she has detected diabetes in a number of patients through a comprehensive annual eye exam, and she detected another patient with a malignant melanoma in the eye. Riley says that she and the staff stepped up their social media presence once the practice signed on with Solutionreach, too, as a way to keep patients informed of the new technologies and products that were coming into the office. One of her first initiatives was to increase the amount of communication between the practice, its patients and the community.
At the time that patients schedule their appointment, they receive a confirmation text or email or both. Most fees and co-pays are collected at the time of service, but those patients who have a balance after the insurance has been processed can get friendly billing reminders at 30, 60 or 90 days. Enacting and employing policies to mitigate security risk is critical, but documenting those policies is equally as important -- not only to meet the demands of the SEC, but to demonstrate to clients and investors that your firm takes cybersecurity preparedness seriously. Policies can be documented, Paul explained, but if employees are not trained to identify and mitigate cyber risks, the policies will be ineffective in protecting a firm.
In reality, a successful approach means negotiating, purchasing and deploying multiple systems from multiple service providers. Before you commit to any tech solutions, envision how your fund will look in the long term. Consider the work you’re doing as an employee, and consider which systems supported that work. Acknowledge that you will require IT systems to build servers, manage networks, and handle day-to-day needs. Not only must emerging managers evaluate traditional deployment strategies, but consider current factors influencing the financial landscape.
There was quite a bit of content discussed during the 1-hour event, so we’ve pulled out some key takeaways. Target those who have a history of being receptive to founder share class and who may offer lower management and performance fees. Recognize where the private cloud has an edge: high-touch, industry-specific service and support, scalability and application integration, and security and compliance.
Value is derived from knowledge of the application, knowledge of business, and having a dedicated support team. By taking into account all aspects of your firm and relying on trusted service providers to support operations, you prove to the greater investment industry that you should be taken seriously and can operate successfully in a challenging environment. Nothing less than full disclosure is expected of firms from the newest launches to the most established investment firms. And while that goal is certainly reachable, the process does not stop on your go-live date.
These decisions can put your new firm on equal footing with established firms and demonstrate to investors that you are built to succeed. Our advice centers on everything from marketing and operations to IT budgeting and service provider selection. Don't forget to visit Hedge IT on Thursday as we reveal the last of our key considerations for starting a hedge fund.
Hedge funds, private equity firms and registered investment advisers now operate in a world where they are beholden to regulatory bodies with growing expectations and requirements.
The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, which redefined the registration requirements for hedge funds, also set forth new reporting requirements and standards for safeguards. With the prevalence of cyber threats and attacks, the SEC’s Office of Compliance and Examinations (OCIE) has incorporated cybersecurity into its examination targets. Firms can add users nearly instantly – a welcome benefit for startups looking to ramp up quickly. You can do this by conducting employee awareness training to keep all users informed and educated about the cyber environment and the threats that may arise. Be sure to come back to Hedge IT next week as we reveal more of our key considerations for starting a hedge fund. Your organizational structure will typically reveal itself as a limited partnership (LP) or limited liability company (LLC). In the United States, the Securities and Exchange Commission (SEC), under the Dodd-Frank Act, requires asset managers managing more than $150 million in AUM to register and hence meet a host of reporting requirements. It wasn’t until the JOBS Act was enacted in 2013 that hedge funds finally had the opportunity to shed their fears of noncompliance and publicly market and advertise their funds. As a new firm, you won’t be able to manage all aspects of your operations internally. If you outgrow your vendor quickly, it can be a significant operational disruption to transition to a new one. And be sure to come back to Hedge IT later this week when we'll be sharing an excerpt from our brand new whitepaper on the same topic! As a result, firms are challenged to understand what level of cybersecurity readiness will be deemed sufficient to meet regulatory obligations given their AUM.
According to the Ponemon Institute’s 2015 Global Megatrends in Cybersecurity, sponsored by Raytheon, 25% of respondents in a study say C-level executives currently view cybersecurity as a competitive advantage, versus 59% who say it will be a competitive advantage three years from now. In an industry historically known for protecting its information, recent regulatory developments may foster a change in how firms think about sharing information. There is little doubt that the hedge fund industry has evolved in recent years with the rise of new regulations, the wide spread adoption of cloud services and deep focus on cybersecurity risks.
In addition to needing knowledge on a variety of technical skills such as networking, storage, virtualization, telecommunications and resource management, a CTO must also possess a variety of business and non-technical skills to support the organization.
CTOs have to run daily or intraday reports to satisfy new legal requirements, store and archive emails and other messages, and work with regulators on a regular basis to ensure their firms are complying with all necessary directives. Particularly in the post-Madoff era, firms are implementing policies to combat insider trading and other securities risks. The increased focus on transparency and due diligence has led to many CTOs interacting directly with investors on a daily basis, educating them on how technology is supporting and protecting their assets. The popularity of cloud computing (and outsourcing in general) has prompted many hedge funds and investment firms to reevaluate their technical strategies and reallocate their technical resources. It can be done effectively and efficiently, and many larger firms, in particular, find it beneficial to use the cloud and also have internal staff dedicated to other technical projects. While many of the traditional roles of the hedge fund CTO are changing, others remain the same. Before you can make the pitch to your CFO, you need to realize the costs your firm is currently incurring for technology infrastructure (and personnel if that will be affected by your infrastructure decision).
One of the greatest benefits to cloud solutions is the transition of Capital Expenditures (CapEx) to Operational Expenditures (OpEx). But when things turn bad, it could be downright scary," so here is our latest video that covers four signs you may be outgrowing your IT service provider.
As an alternative, hedge funds often turn to outsourcing to cover employee vacations and sick time or to supplement a team during special projects.
For a hedge fund manager, this approach offers relief from the daily burdens of managing an in-house staff and provides a cost-effective way to access best-of-breed technical skills. In addition, they can take the lead in training a hedge fund’s staff on IT systems and tools.
It differs from the supplemental staff model because it represents a permanent, strategic arrangement rather than a temporary, ad hoc remedy.
For the arrangement to succeed, the hedge fund manager and vendor must work together to coordinate planning and activities.
Custom projects can range from new application development to Web design, and from developing new technology to enhancing existing platforms. I think going into 2016 we will see an increase in terms of the amount of new hedge fund launches across the UK and European markets. From the prime broker to fund administrator, auditor, legal counsel, and technology provider, how important is it to work with the right key service providers? All too often we advise funds not to cut corners in their technology operations, as this has a direct impact on the long-term success and reputability of their business. COOs are often overwhelmed with differences between private, public or hybrid owned cloud solutions. We manage the Eze Private Cloud, for example, from end to end so we can give clients confidence that the solution will perform as promised. We've talked through Why Cloud Computing is Right for your Hedge Fund and Understanding Public, Private, and Hybrid Clouds. This means firms can forego upfront investments in servers and software licenses and pay a predictable per-user, per-month fee.
The PaaS model enables hedge funds to create Web applications quickly without incurring the cost and complexity of buying and managing the underlying software and hardware. Through IaaS, applications are delivered as a virtualisation platform by the cloud provider and can be accessed across the Internet. They are all delivered over the Web, and services can be accessed in the cloud on demand, usually via subscription payment. High-speed Internet and voice connectivity are necessary to access market data feeds, communicate with investors and facilitate trade orders and other investment decisions.
You’ll likely find four Internet access choices, depending on availability in your area. You could also consider using multiple providers and a router in order to establish a safety net in the event one of your sources fails. Your PBX will be installed in your data center and provides several options for routing calls and storing voicemails, as well as services such as caller ID, auto-attendant and integration with ring-down lines to various brokers.
VoIP services are relatively inexpensive and can therefore be attractive to firms initially short on capital. Note that your costs will depend not only on the functions you need, but also how many users your fund will have. Funds can avoid making expensive hardware purchases and instead leverage the infrastructure of a proven, private cloud services provider. Outsourcing offers firms a variety of staffing options: for larger firms with in-house technology employees, they can leverage the expertise of a virtual Chief Technology Officer or supplemental support staff for special projects. Fear, the biggest contributor of hesitancy toward change, masks the opportunities innovation presents.
I had no idea how much I had been influenced by Hollywood when it came to identifying what I wanted in an ideal partner.
It didn’t look like I wanted a partner to enhance my experience of life and reach deeper levels of intimacy with.
As I got older and wiser, I understood that the “love” they referred to was not the kind I had known: demanding, repressing, and controlling. In those movies, no matter how difficult the circumstances around the couple were, they would somehow resolve those issues and walk off into the sunset to live happily ever after.
I allowed these stories to settle in my mind and heart as truth, as something I should expect—every time.
They came from a place of knowing myself deeply and wanting to give myself nothing less than the best. By now, I had had enough experiences and relationships to know which qualities I need my partner to have for the relationship to not take away from my existing happiness, and contribute to my growth as a human being. For instance, historically, I am attracted to men who can fix anything around the house and find ingenious ways to overcome a problem they encounter while doing that. I let them reveal who they are and I reveal who I am in time, and see if there is enough overlap for us to continue. Even though the price of this wisdom was high, I still feel grateful for all my heartaches and disappointments. Instead of worrying about how you’re pleasing your partner, your boss, or your friends, start paying attention to your own emotional responses to life. Imagine that you are a non-judgmental secret self-love agent and your job is to provide a report of your findings of this inner research. It is meant to be a loving mirror of who you are, what tickles you, and what takes away your joy.
After two decades of running from one healer to another, she became the coach she needed when she was going through hell. Then I noticed that he has women around him smiling at him all the time because he was feeding that. I’m going to apply your pointers to all my relationships – big project ahead but how exciting and liberating!
I seem to have mirrored my partners in the past rather than finding out what makes me tick.
The content on Tiny Buddha is designed to support, not replace, medical or psychiatric treatment. Friends and family are great support; however, you should never hire someone you wouldn’t be willing to fire. With my business development skills and my friend’s incredible ability to deal with numbers, we are launching an exciting business proposition. A huge part of your startup’s success will be its presence on the internet and social media, so you’ll need someone who is comfortable navigating it.
It is perfectly acceptable to ask potential partners to give you samples of their work, professional references, and character references.
Do you both share the same clear vision regarding where you want to take the company and how you want it to get there? But how a person handles their personal issues can be a good indicator of how they will handle their business responsibilities.
Be discerning and establish some form of accountability for you, your partner, and your business. Just like in a romantic relationship, your business partner should be an asset, not a liability.
Like you said, it’s almost like a romantic relationship… is it helpful, or hurtful? Kelly has been using Solutionreach, a software platform that handles all types of communication with patients. The service contacts patients via email, text or a phone call—depending on the patient’s preference—to remind them of appointments. I’d estimate now that Solutionreach services are about the equivalent of one full-time employee,” she says. If a patient cancels, the staff can turn to its waiting list, which includes the names of patients who have said they’d like to be notified if an earlier appointment became available. People like the relationship we’ve built with them in five years, and patient communication builds loyalty. When she first opened, she visited their offices, dropping off a gift basket and inviting the doctors to come in for an eye exam.
We have a number of low-income patients, and we have patients who want and are willing to pay for stylish and unique frames.” By asking patients in the latter group what they’re looking for, she and her optical staff have expanded the product offerings and lines that they carry.
The company’s support team has helped me with all kinds of issues, from how to post survey responses on our website to how to create newsletters,” she says. We had five people show up within 10 minutes of that email going out to pick up their eyeglasses and contact lenses. One of the most common mistakes new launches make, according to Paul, is assuming that they only require the basic bare minimum in terms of technology.
Brand and reputation, long lasting relationships with clients, and industry experience are some of criteria Paul feels are most important when selecting a service provider. The goal of a WISP, Paul continued, is to protect the confidentiality, integrity, and availability of critical information, information assets and sensitive materials for your firm and those of your clients. Prepare an institutional set of documents up front if you are looking to attract institutional money versus high net money. They include risk assessment, governance, training, access control, vendor management, and information sharing. That means you have to demonstrate to investors that you take your business seriously and that you’ve made investments in your operations, technology, etc. As such, fund managers should take this to heart and make strong efforts to comply with increasing investor expectations.
From your legal paperwork to security practices and technology safeguards, the importance of documentation cannot be understated in today’s environment. For example, system safeguards such as data protection, disaster recovery measures and email archiving are requirements under Dodd-Frank. Having released two extensive questionnaires and several risk alerts focused on security, the SEC has made it clear to investment firms that they will be investigating the practices employed at firms and increasing expectations for the future.
Startups have a variety of options when it comes to settling on their technology infrastructure.


Users can gain access to email, file services and applications from virtually anywhere, and built-in disaster recovery provides confidence that everything is protected from the inside out.
Users should understand how security threats may present themselves (phishing schemes, social engineering, etc.) as well as how they can become cybersecurity assets to your firm.
You may also consider a master-feeder fund structure, which could provide favorable benefits, and a domestic or offshore choice may also come into consideration. There are a variety of communication options firms can use to solicit investors – from traditional print and websites to social media, video and email marketing.
Determine what exactly your marketing pitch will be and how you plan to go about promoting it. Again, your CRM system comes into play here and will assist you in tailoring your messaging for future communications. The due diligence process plays an important role here; you should thoroughly vet service providers to ensure you have the information necessary to assist you in the decision process. From a technology perspective, investors will appreciate that you’ve made an investment in systems and processes that support your business and trading operations, and it will give them peace of mind knowing your IT vendor is equipped to handle any issues that may arise.
Successfully operating a new startup beyond the first year is a feat many managers struggle to accomplish, therefore it's critical for emerging managers to gain a full understanding of the industry that awaits them and the hurdles they should expect to face.
Highlighting the importance of information sharing, on December 19, 2015, after years of failing to enact cyber threat information-sharing legislation, Congress passed the controversial Cybersecurity Information-Sharing Act of 2015. But as the industry has experienced rapid change over the last several years, so too have the CTOs and their responsibilities. Mobile security and BYOD issues are another area for technology directors to focus their attention.
Working more frequently with investors and regulators means CTOs need to work on their interpersonal communication and ensure they are properly representing their organizations.
Many firms still maintain that they need an internal resource for troubleshooting and other projects. IT doesn’t always have insight into the financial ramifications of an operations decision of this magnitude. Once you have even a rough figure, you’re better equipped to approach your CFO with a cloud proposal and can outline the various cost-savings the firm is likely to incur as a result of the move. Make sure you’ve thoroughly evaluated all of the appropriate cloud solutions available to you and compiled the necessary research to present to your CFO. With the cloud, firms no longer need to drop tens of thousands of dollars on costly hardware to power operations. So explaining hypervisors, MPLS and intrusion detection systems shouldn’t be your first priority. If the vendor uses dedicated resource pools, its staff can build a deeper understanding of the fund’s business processes.
Take caution though -- before entrusting your entire technology platform to an outside party, be certain that the vendor thoroughly understands the financial industry and operates from a position of financial strength and stability. Outsourcing is an affordable way to tap into top expertise and best practices in these disciplines. However, because of their mission-critical nature, they require the same vigilance with regard to vendor experience and financial strength.
The selected provider should be able to handle all phases of a development effort including requirements, design, usability, development, testing, deployment and hosting. Not only are these launches coming more frequently, but their size, structure and launch AuM is greater than anything we have seen in the last two-to-three years. I think the biggest challenge that COOs are now facing is that they are now much more accountable for areas of their business and operations where they may not have significant insight.
Funds are trying to attract institutional investment from other regions, and investors are looking to work with individuals with a solid pedigree and companies that have a solid background in providing proven solutions. Investors expect firms to maintain institutional grade IT environments regardless of their size. Ultimately a fund is putting its trust in an outsourced provider to deliver a service that ensures the business is up and running at optimum performance levels for the longest time possible. Since selecting a technology partner is one of the most important decisions a firm can make, we encourage clients to conduct thorough due diligence, which includes inquiring about what services are outsourced. The firm has full control of the virtualised platform and is not responsible for managing the underlying infrastructure. Hedge funds can easily upgrade or downgrade plans in real time to accommodate business needs for cloud business solutions.
To help you make an informed decision about your voice and Internet needs, we’ve provided a few suggestions below. As you consider your options, it will be useful to know the approximate number of users and required functionality of the system.
Added VoIP benefits include high levels of redundancy, seamless connectivity across multiple office locations and critical functionality for financial services firms. A fund with fewer than 40 users might pay anywhere from $20,000 to $40,000 for basic telecommunications services. Fees vary and are determined by your offering mix, user base, remote access method and real-time pricing requirements.
Smaller firms that do not employ their own IT staffs may choose to outsource that department in its entirety so they can focus on doing what they do best – making investment decisions. Fear is what leads to IT limbo, and in an ever-evolving technology landscape, this effect can be crippling. At the last minute, I heard the voice in my head saying, “Write it in a way that reflects self-love.” So I complied. I am honored to know that my work is touching you and helping you recognize your own awesome self! My first partner was a personal training, so fitness and everything healthy became my life.
Imagine working with someone 10-12 hours a day under tight deadlines – now add the pressure to make this thing called startup succeed and make money! You don’t want to be in a business relationship with someone who is an emotional wreck, an extravagant spender, or abusive to others. Even if you follow all these tips, you won’t know if you have the right person until after you’ve worked with them.
So letting patients know about canceled appointments and when the practice would be reopening once the storm had passed was done with just a few keystrokes at the computer. They can, for example, request appointments, check their account balance and make payments,” she says.
After enough patient surveys are collected, Solutionreach makes the results available online. That message can be sent to these patients electronically, so filling in the gaps in the schedule has become much easier, too. Also, our patients want to see that we have the technology that a larger, urban practice would have,” Dr. Riley was adamant that her patients would not need to settle for less than they would receive if they traveled for their care. At that point, she’d have a chance to show them the advanced technol- ogy, including Optos, a Heidelberg Spectralis with BluePeakTM blue laser autofluorescence imaging and a visual field analyzer. But now, the practice Facebook and Twitter pages share patient reviews and announce products and events, and the practice sends electronic newsletters to patients as well.
Being able to communicate like that with our patients extends an arm of care outside of the structure of the building. We did an eblast on the importance of sunwear and UV protection, and by the end of the month, we had very few pairs of those sunglasses left,” Dr. Munson makes sure that she responds to any patient who voices a complaint on one of these surveys.
He urges new managers to pick an IT solution with operational growth in mind -- considering the business not at the onset, but in three to five years. Tools such as risk management or document management systems can give extra peace of mind to demanding investors with high expectations.
Regardless of the assets your firm is launching with, you will be expected to have sophisticated and comprehensive policies and procedures in place from day one to combat cyber threats. With the birth of cloud technology, firms can save on upfront capital expenditures and host their infrastructure in the cloud – providing flexibility within those startup budgets.
A reputable cloud services provider not only provides world-class infrastructure and resiliency; it also assumes responsibility for the management and daily maintenance of your cloud environment. Investors also have high expectations, and before they will even consider allocating money to your firm, they want to understand what protections you’ve put in place to protect their assets. Many of these decisions will be impacted by the assets you plan to launch with or if you’re using or planning to solicit seed or acceleration capital. Regardless of how, firms should build comprehensive marketing plans that will support their business beyond the launch phase.
During this initial period, consider investing in a customer relationship management (CRM) tool to help you monitor and track investor communications. As of June 30, 2015, per ITRC data, in 2015 the banking industry experienced an increase of 85% versus 2014 data for the same period. However, regulators may also be looking at whether enforcement action is warranted if the AAM failed to implement appropriate security measures that would have prevented the attack from occurring.
Instead they are typically focused on the other benefits including personnel reallocation, workflow efficiencies, etc. Rather, costs are broken down into predictable, monthly (generally per user) fees that are simple to calculate when adding or removing users. Instead, focus on operational benefits and challenges and how the infrastructure decision supports the business as whole, not just the IT department. It also provides the fund with a ready backup contingency plan, as well as the flexibility to scale up resources as needed. We see a lot of service provider companies coming into the market with little or no experience and no concept of what it takes to service a client in such a demanding and fast-paced environment. We have had clients that have been attacked, and we have seen it happen to other companies in the marketplace. The proliferation of private cloud services has had a marked impact in levelling the playing field.
Once launched, a start-up should also commit to conducting annual risk assessments of their technology partners. PaaS is great for firms creating or managing their own applications or looking for testing and development environments. Keep in mind your requirements for redundancy, voicemail-to-email setup, branch offices, and call accounting and call recording systems. However, it’s likely you will want additional services including advanced mobility, integration with trading systems and modular messaging. Write this new list as a celebration of who you are based on what you find out, accept, and love about yourself. Let him show you that he has what it takes to be the man you need for you to share your heart with him. Personality, approach to life, how they treat others, integrity, their smile, intelligence, purity of heart, kindness, maturity, their eyes, heck, their hands and feet (for me), etc… You have to like you FIRST and believe in your worth. My current partner enjoys watching football and going to the pub, so that is what I did, even though I had never watched football in my life!
With real self-love, we have the choice to be vulnerable without boxing ourselves into a form, identity etc.
In the early 2000’s neighbors discovered that a neglected and overgrown city lot held the graves of about 2,500 of Houston’s African American founders. You may find that this person publicly presents themself in a way that doesn’t jive with you or your business.
Kelly and her associate, Cynthia Reynolds-Temple, OD, who has been in practice for more than 20 years, both work full time, and three part-time ODs work there, as well.
We were calling patients to confirm appointments or to let them know that their eyewear or contact lenses were in. They need to make that trip again to pick up or even adjust the eyewear and buy their contact lenses.
But the number of reminder phone calls that the staff now has to make has dropped dramatically. Our practice works with higher-quality labs, and that sometimes adds a day or two onto the process. The service provider should not only address day-to-day operations but also anticipate potential problems down the road. With competition for investor allocations at an all-time high, you’ll have to work to determine what sets your firm apart from the others. Be sure to enable your firm’s processes to comply with SEC recommendations including risk assessments, infrastructure practices, policy documentation, etc. With hackers savvier than ever and financial firms as known targets, it’s critical that firms establish a comprehensive approach to security to not only meet investor and regulatory demands but also to protect firm assets and mitigate business risk. Firms can no longer act in silos, but must share information with industry peers (including competitors) to protect the entire sector. Cyber security should be taken as a serious consideration for any firm that could be perceived as an easy target for fraudulent or malicious attack.
But, we always caution clients that there are differences between cloud offerings so they must conduct due diligence on the service providers to ensure all resiliency, security and service level requirements are met or exceeded.
The most effective way to achieve 100% uptime is to select a service provider that has as much ownership and control of the service that you are buying into as possible.
When you factor in these features, your costs can rise to a range between $30,000 and $80,000.
I am so pissed about how we have been brainwashed to think that our value is dependent on how we look.
But I am realising that the reason I am not as happy as I want to be is because those are thing that he likes and I have mirrored.
I hope this exercise offers you new insights about yourself and you can find safety in stretching beyond your assumed identities. Before you go into business with someone, make sure your expectations for the company and each other are clear. If you don’t learn how to differentiate yourself, your chances of getting lost in the crowd are much higher. If not forthcoming, you may open up your firm to serious regulatory and criminal prosecution. Your cloud services provider should act as your trusted technology adviser and, as such, give you the flexibility and time you need to focus on your investment priorities without worrying about security updates and patch controls. Cyber-attacks carried out on the financial community have almost doubled in 2015, and industry experts believe these numbers will continue to increase unless adequate precautions and prevention measures are taken.
AAMs can expect to see investors placing greater emphasis on cybersecurity as a part of its due diligence and regulators focusing on cybersecurity in their routine regulatory exams. The role of the hedge fund CTO has certainly changed in recent years, and like the technology these professionals support, it’s safe to say their job functions may be markedly different in the years to come. We will continue to do so through our dedication of servicing to the alternative investment industry. Criminals are becoming more and more sophisticated in their approach to corporate fraud and extracting money from victims. Typically risk is added when a service provider relies on other third parties to provide some or all of their solutions, as they effectively become an intermediator.
If start-up firms can demonstrate the same or better results through technology, they have the ability to shock older, more established, institutional firms to take note of what they are doing. I will write a diary of all the things that make me tick, good and bad, and hope that helps me find out who I am and make me happier.
How you conduct yourself personally, professionally, online, and in person will matter to potential investors AND potential users.
The best way to find out if this person is right for you is to take time to get to know them. They’re also sent a confirmation notice two days before the exam,and they receive a reminder on the day of the Rural practice increases its outreach beyond the patient visit Women exam. What we are seeing across the market, in terms of hedge fund launches, is the selection of the right partners and providers across all aspects of the business is absolutely critical. This creates a situation where they have little or no control over the service being provided. Think of your startup as your “baby” and this business partner is going to help you raise it.
I hope you can see and congratulate yourself for seeing truth and taking action accordingly! I had been burnt by that type before, hoping that he’s PICK ME over the other 15 women.
At Eze Castle Integration, for example, we have built layers of security into our Eze Private Cloud solutions to help ensure user data is protected from the data centre to the desktop.



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