18.06.2015

Directory enquiries virgin media customers

Wouldn't it be great to have a proper chat with friends and family around the world without worrying about the cost? Payment: If you prefer not to pay by Direct Debit, you will incur a monthly payment handling fee of up to A?5, made payable to Virgin Media Payments Ltd. Regulated EU roaming charges apply to the 28 EU member countries and Norway, Iceland, Liechtenstein. Money back guarantee: The 14-day money back guarantee is available for new cable customers and existing cable customers taking a new service. Sky vs Virgin Media comparison: Based on taking Virgin Media's Big Kahuna bundle (includes TV XL and Broadband XL with Phone M a€“ weekend calls) vs Skya€™s Entertainment Extra+ package with the shown add-ons on a 12-month minimum term. Calls to other non-geographic numbers: Freephone calls starting 0800 or 0808 are now free from mobiles. Best Price for all the live football: Covers all live games shown on the Sky Sports and BT Sport channels. Premium channels: If you wish to reduce your tier of services or remove any additional services (including premium television channels) you must give us 30 days notice. Virgin TV Anywhere app: Only available to TiVo customers with compatible device (selected iOS devices and Androida„? mobiles and tablets). TV On Demand: Once purchased, all chargeable On Demand content must be viewed within 48 hours. Sky Sports: The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. Virgin Media Hub: Available to new customers taking our broadband services (subject to status and credit checks). F-Secure SAFE: award winning security for your PC, Mac, Android, iOS, and Windows Phone devices. WiFi speeds: Customers may experience slower speeds when multiple devices are connected and using wireless broadband. Web Safe: Web Safe is currently available to all new Virgin Media broadband customers signing up from 27th February 2014. Service: Lowest relative complaint volumes compared to the other major fixed broadband providers. I? Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the weekend (all day Saturday and Sunday) periods. Talk Unlimited: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070). Zero-rated tariff: Zero-rated tariff applies to the first hour of direct-dialled calls to numbers beginning 01, 02, 03 and 0870 (not other numbers such as those beginning 084 and 070), starting within the relevant period. Talk Anywhere: No charges are made for the first (200, 400 or 800) minutes of direct-dialled calls to UK landlines and mobiles, international landlines and mobiles, and 3rd party dial-up ISPs. Talk Mobile A?2: Talk Mobile telephone tariffs apply for those customers paying the additional Talk Mobile A?2 monthly subscription (please refer to the calling costs page for details). Talk International A?2: Talk International A?2 call charges apply for those customers paying the additional Talk International A?2 monthly subscription (please refer to the calling costs page for details of subscription and call charges). Lose yourself in a world of Box Sets, such as the brand now drama Kingdom, and catch up players, including BBC iPlayer. Little things make a big difference, which is why we include all the basic calling features in your Virgin Phone talk plan, like free voicemail and Number Withhold.
For a little extra, you can even add more features to create your own bundle like Premium Number Barring, Caller Display and Voicemail Plus so you can pick up your messages on the go.
Get a super reliable business phone line connection with all the fantastic features you need to keep in touch with colleagues and customers. Price disclaimer: Whilst every effort is taken to ensure that current prices are accurately reflected in all literature, including this website, occasionally discrepancies may occur. SmartCall: The SmartCall app is available to home phone cable customers only with a compatible talk plan.
Freestyle Contracts: Based on a 24 month consumer credit agreement with Virgin Media Mobile Finance Limited for the phone, and a 30 day rolling Pay Monthly Airtime Contract with Virgin Mobile Telecoms Limited.
Tariff Movement: The new allowance and price will apply from your next monthly package for remainder of the minimum term. Money back guarantee: Our 14 day Customer Satisfaction Guarantee lets you exchange your joining pack or phone for a different one of the same value or get a full refund, less any airtime youa€™ve bought. Inclusive calls to Virgin Mobile numbers: Calls to Virgin Mobile numbers are free for the first 60 minutes. Guaranteed next day replacement: Applies to all claims accepted before 6pm Sunday to Friday. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. That's why all our home phone talk plans come with loads of inclusive minutes, handy calling features and the great service you'd expect from Virgin Media.
Not only do you get calls to Virgin Mobile numbers included in your talk plan, you can also save on calls to other networks.
Add Talk International to your phone package and you can call landlines and mobiles in other countries from your home phone for as little as 10p a minute.
Subject to survey, capacity and credit check, minimum term contract applies, check basket for details. Your first bill includes the charge for the month you join (from the day you join), plus one month in advance. UKa€™s best value SIM: Based on comparison of published competitor tariffs as at 7 May 2015. Call us within 14 days of service activation to cancel and we'll refund the first month's charge and any installation charge. Virgin Media peak average peak time speed of 52.15Mbps from Ofcoma€™s review of UK broadband speeds published in February 2015, based on Ofcom November 2014 tests.


Virgin Media peak average speed of peak time 90.75Mbps from Ofcoma€™s review of UK broadband speeds published in February 2015, based on Ofcom November 2014 tests. These ranges reflect the speeds that would be achieved 95 times out of 100 if the exercise was repeated with different panellists.
Ofcoma€™s review of UK broadband speeds published in March 2016, based on Ofcom November 2015 tests. Ofcoma€™s Telecoms and Pay TV Complaints Q4 (October to December) 2013, published March 2014.
Inclusive calls to Virgin Mobile phones in the UK are included if mobile numbers called have been active in the previous 90 days (i.e. Where you have requested to keep your existing phone number, if your number has not been ported over within 24 hours of the activation date, you might be entitled to compensation.
So you can record and store shows, stream apps like Netflix and YouTube, and record three shows while watching a fourth. Virgin TV Anywhere lets you set recordings and watch 70+ channels on the go from almost anywhere a€“ on your phone, tablet or computer. Virgin TV Anywhere lets you set recordings and watch 85+ channels on the go from almost anywhere a€“ on your phone, tablet or computer. Virgin TV Anywhere lets you set recordings and watch 100+ channels on the go from almost anywhere a€“ on your phone, tablet or computer. Virgin TV Anywhere lets you set recordings and watch 20+ channels on the go from almost anywhere a€“ on your phone, tablet or computer. In the event of conflicting pricing information, the Virgin Phone PDF price guides take precedence. From July 2016, your Pay Monthly Standard Contract & Freestyle Airtime Contract will be adjusted every year on your July bill by the Retail Price Index (RPI) rate of inflation announced in the May before. Previous lowest total monthly price for iPhone 5s 32GB and tariff on a 24 month Freestyle Pay Monthly tariff: A?24 a month, charged between 13th November 2015 and 15th January 2016.
Calls to 'active' Virgin Mobile numbers are included as part of the 'unlimited' portion of your landline call package. Joiners bonus of free texts and data or free calls are valid for 45 days or until used if sooner. Buy a pass to access BlackBerryA® Mail, Messenger and Mobile Web services on Pay As You Go.
They all include loads of inclusive calls to landlines (01, 02 and 03 numbers), 0870 numbers and Virgin Mobile numbers, plus great features like free voicemail and free calls to Virgin Media Directory Enquiries (118 180). If you cancel during the minimum contract period you will incur an early disconnection fee.
You will only be charged for transactions (calls, texts, purchases, service upgrades) occurring after activation. Offer only available with a Virgin Phone line for A?17.99 a month, together with an 18-month minimum term contract for cable services. Premium channels & upgrades (Sky Sports and BT Sport) must be kept for at least 30 days.
Calls over 60 minutes will, however, be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute.
To find out more, just get in touch with our team on 150 for free from your Virgin Media phone or 0345 454 1111 from another line. Pay As You Go customers will be charged for any airtime used according to our Pay As You Go tariff.
Conditions: If during your mobile broadband contract term you terminate your Virgin Media home broadband service, you will no longer be eligible for the exclusive mobile broadband tariff and your 1GB monthly payment will increase to the current price for non-home customers for the remainder of the 12 month term.
Passes last until midnight on the 7th day for a weekly pass and midnight on the 31st day for monthly pass. Thata€™s why we can offer you free servicing and repairs (excluding misuse mistreatment) for as long as youa€™re a customer, not just your 1st 12 months. Not available with other line rental offers, The Biz, The Biz Plus or Home Phone Talk plan offers. If you cancel your service during your minimum term an early disconnection fee will apply for M+ TV.
Live streaming and On Demand available in the UK with broadband or WiFi internet access only. If you take a 1TB TiVo box as your first box, we will reduce the activation fee to A?49.95. Once you interact with your settings via the My Virgin Media logged in overview page you will be automatically registered with Web Safe and subject to the global white list. This doesna€™t include other services beginning with 07, such as Personal Numbering, Mobile WiFi or Paging services etc.
If you do exceed the allowance, we reserve the right (at our sole discretion) to charge you for the call (30p per call).
To be 'active', the Virgin Mobile number called must have originated a chargeable outbound call, SMS or data session within the previous 90 days.
You should expect speeds delivered up to 384Kbps (3G), actual speeds experienced may be higher or lower and will vary by device and location. If you cancel Line Rental Saver within seven working days of your order you will get a full refund of your advance payment to the debit or credit card you paid with.
If you cancel any service within your Big Bundle you will lose the discount applicable to your SIM tariff.
Offer available until 30th June 2016 subject to limited availability while stocks last, but can be withdrawn at any time.
Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Remember that if you call a Virgin Mobile number that is roaming overseas, that number will still be charged any applicable roaming tariff, even though your part of the call may be free.


Want to increase the speed for your broadband, dial –up, web space, wireless networking, data backup and storage, Spotify, browser, and computer settings. You cannot share your data connection with other devices a€“ known as a€?Tetheringa€™ a€“ or use your phone for peer-to-peer file sharing. Downgrading a service in your Bundle will result in you losing the discount applicable for that Bundle. Offer is not redeemable or refundable for cash and cannot be exchanged for Netflix Gift Subscriptions or any other value.
Customers may experience slower speeds when multiple devices are connected and using broadband wirelessly. You should expect speeds delivered up to 384kbps (3G), actual speeds experienced may be higher or lower and will vary by device and location.
Virgin Media Mobile Finance Limited is authorised and regulated by the Financial Conduct Authority under register no. The virgin contact number mentioned below will come handy in case of all types of issues or customer queries you might have, simply dial the virgin media phone number given below.Virgin Media Contact Number08443851611How To Connect To Virgin Media Broadband?Not able to connect to the internet? After 12 months, you will automatically move to standard line rental charges (currently A?17.99 a month). Downgrading a service in your bundle may result in you losing the discount applicable for that bundle. Limit of one promotion will be applied towards each monthly membership fee for your Netflix account. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package.
Separate End User Licence Agreements and terms and conditions apply to the Sky Movies and Sky Sports apps and websites. You cannot share your data connection with other devices - known as "Tethering" - or use your phone for peer to peer file sharing.
Here’s a list of things which might help you diagnose or maybe even help fix your problem.   1. Availability of bundles to existing customers is subject to network capacity in that geographical area. Inclusive outbound calls only - you cannot make chargeable calls outside of your talk plan. Free texts, minutes and data are added on the first day of the month following the top-up(s) & are valid for one month or until used if sooner. Check to find out if there is a known fault with the serviceFirstly find out if there is any known network issue , you will be needing access to another internet connection to do this .you can either book an online engineer if needed or run some regular checks to try fix the problem      2.
Virgin Media reserves the right to withdraw or amend the discount if you change any part of your offer package.
0870 and 070) numbers not included in monthly allowance (other than those included in the unlimited 08 tariff ) and cost up to 41p and A?2.50 a minute respectively in the UK (see our tariffs for details). Texts are person-to-person within the UK (text message delivery notifications not included.) Data within the UK only.
Else,If you have more than one account with us, use more than Hub or modem for this you’ll need the MAC addresses of the devices which can be found on the underside label of the modem or Hub      3.
Connection to another websiteIf you’re able to connect to the other websites, then the problem certainly is with the website that returned the error message. You cannot share your data connection with other devices - known as "Tethering" - or use your phone for peer to peer file sharing, instant messaging or making internet phone calls. Check it again for the correct web site address and the spelling, and if you’re still having problem then take a look at our article why am I not able to connect to a particular website.Related  Beats By Dr Dre Customer Service Contact NumberVirgin Media Customer Service Number 08443851611 Restart your computer and broadband equipmentNot able to connect to any of the websites? It’s always good to check the power leads and cables and also that your broadband equipment are securely connected.Using a router and a modem? If you cancel your Virgin Media contract or downgrade to a bundle with a lower value within your minimum term contract we reserve the right to void this offer. Try connecting your computer directly to the modem by disconnecting it from the router and restarting the modem. Unlimited Virgin Mobile to Virgin Mobile calls will be added on the first day of the month following the top up(s) and are valid for one month or until used. When a call is placed from a BT landline using the Virgin Media phone number, the bill payer will be charged a simple rate of 5p per minute.There are no restrictions or limits on this like some directory enquiries companies, we simply charge 5p per minute. You can call whenever it is most convenient for you, there are no connection fees or increased minutely fares due to peak times or otherwise, it is simply that you must call from a BT landline to get the 5p per minute rate. Calls to the Virgin Media phone number from mobile phones or landlines that are provided by other companies may charge a greater rate.
If still the problem persists, consider visiting this page to reset My Virgin Media username or password How to Contact Virgin Media?08443851611 is the number that can be used to contact Virgin Media customer service.
There is no limit to the amount of data they can upload or what they can download, just the speed at speed is limited during the peak hours. On turning the either filter off you will lose that network-level protection for that feature.Related  Orange Customer Service What Is Virgin Media Cloud? Introducing Virgin Media CloudVirgin Media Cloud is a storage service, which let you log in whenever you want to protect, share and store your personal documents and access them using your mobile or tablets.You can access your content from any of the device (Mac, iPhone, Android, Windows Phone, or the PC) and it is also supported by a wide range of Apps.
You should receive our emails warning of the closure in case you had a Backup and Storage account. Hope you’ve saved your files to your computer, if you’ve not then they are lost for good.Though Backup and Storage is gone, there is an amazing new way for you to back up and store your data, which is called Virgin Media cloud. TOP 10 COMPANIES Sky Orange BT Vodafone Ebay Apple Groupon Paypal HSBC ASOSRecent Posts How To Reboot Sky TV HD Box?



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