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Hi Claire, thank you for your feedback and I am sorry to hear of your understandable disappointment. Concept is great but a faf ++ to put together and only after assembled did I realise a lot of paintwork is chipped and damaged so looks quite shabby.
A useful little step that's just a bit higher than most - gives an inch or so extra so our little girl can reach into our higher sink in the bathroom. We bought these steps for my 2.5 year old daughter so that she could easily climb into her bed (which is a regular single, not a toddler bed). Fantastic stool for the toilet or sink- the storage is a really nice feature big enough for wipes, pull ups etc. I purchased this step for my 2 year old daughter who has now gone into a single daybed but needs a step to get in and out. Takes a while to assemble but looks great and our daughter is loving being able to stand up at the sink to brush her teeth! Although pricey for a step stool this has been a great bit of kit and is the second one I have bought so we now have one upstairs and downstairs. Easy to put together, quite solid and a good height as many other step stools weren't tall enough for my daughter. Great little step, higher than our previous one, so my 3 year old can now reach the sink to brush his teeth. Assembly instructions not included (the cover was printed on both sides)- took some puzzling out. I ordered this step stool because I wanted extra height, and this was the highest I could find. A great little step stool, taller than most, which is what we wanted as our sinks are high up - our 2 year old can now easily reach to wash his own hands and is very proud!
This is the most ridiculously tricky thing to put together - and you obviously can't get it wrong as a toddler will be standing on it !I would say that I am a practical person - I have put together cots and cupboards and drawers and a ping pong table ! Very stylish steps - look cute in my bathroom and my toddler loves going up them to brush teeth with mummy. Looks nice, is high so good for small toddler to reach the basin, handy storage, don't know why bottom section couldn't also be storage though. Nice looking, but because of the straight edges, not as stable as other stools with angled legs - be careful that little one doesn't step on top edge or stool may topple forward. I bought these steps to help my daughter reach the sink to clean her teeth as the conventional single step was not high enough. Great steps, very attractive in a bathroom, my little toodler was very happy to start being more independent at the sink and toilet. This is a fab product and means my very tiny 2yr old can have some independence in washing her hands.
Very difficult to put together - it actually completely fell apart the first timeI moved it (luckily my son wasn't standing or climbing on it). Very impressed with the stool once my husband had managed to put it together - the instructions were not very clear and some of the screw holes had not been filed correctly. I just love the Potty Training white step, its lovely to look at in the bathroom and blends in with our bathroom. We apologise that the home assembly of the step stool was not mentioned at the time of purchase. As I said in an e-mail after receiving this item I was not happy to find it was self assembly. This is a sturdy step stool with a small handy storage compartment which we are using to hold wet wipes!
My daughter is a petite 3 and a half year old and after putting this together we found it too high for her. I hoped this would be the perfect solution for my toddler to be independent getting on and off the toilet.
Was easy to put together, though the bottom step is still a bit rickety even after tightening.
Despite the negative reviews I am really pleased with the step stool, it looks really nice in my bathroom and adds a little bit more sophistication than a plastic step stool. Product was damaged at one corner on arrival (once assembled it was under the lid so decided not to return, also did not assemble until several weeks after purchase). Didnt follow it to the letter but it did tell me where was going wrong and we are now doing really well with my daughters potty training. I would just like you to know that you give a 5* service and I have recommended you to family and friends and I will be using your website in the future.*****."got feedback?

GameSeek was founded in 2000 with the goal of becoming the premiere destination for video gamers. Either myself or one of the other Customer Service Team will be in touch with you directly to discuss further. Had a few marks on the wood already when unpacking however it will only get more scuffed as my toddler uses it anyway! It's the only step stool I could find that's high enough for our 2 year old to use the bathroom sink. Gives just right height for my son to reach our bathroom sink, and cheapest I could find a step stool of this height. We needed the extra height so our 2 year old could reach the sink properly and this does the job. It was fairly easy to assemble and is a solid piece of furniture - my toddler uses the top step to brush his teeth and my 7 year old pushes it in and uses the bottom step. They wild benefit from having a non slip surface on the steps as they're wood & therefore slippy with little socks on. She can reach the sink perfectly yet it is still low enough for us to slide under the sink out of the way when not in use. The two steps are ideal for different ages and uses (sink and toilet) and the handy compartment is perfect for storing wipes etc. My daughter uses this to get in and put of the cot on her own as she was gettin to heavy to lift in and out. My toddler can now reach the sink to wash his own hands and has that independence that he demands!!! My little girl really likes climbing up the two steps, and I also like the appearance - it works well in a bathroom with a white suite. The storage is smaller than expected but still good for storing a few bath toys out of sight. The stool looks fantastic in our bathroom and my son is now easily able to reach the sink and toilet using it. Unfortunately the paint has started to chip off on the steps after a year's not particularly heavy use. Order took a week to arrive and then I discovered I had 2 'A' pieces instead of an 'A' and a 'B.' Still awaiting the new part which is disappointing.
My son loves standing at the sink to clean his teeth and I'm sure it will be great for potty training.
The storage compartment is useful for bibs etc, and it's fairly quick to assemble.I was worried it would be a bit slippery, so I stuck little white non slip stickers on the top. Steps to high for our toilet (which was my intended use) however are perfect for the kitchen and basin. The storage compartment is really handy and as mentioned by the previous customer review, it's ideal for storing a couple of toilet rolls.
Six months light use and it has begun to discolour and the surface of the stool has bubbled despite only being cleansed with soapy water (after bathtime !).
There are lots of different parts, so it does take a while to put together, but we expected that so that's OK. Since then, we've become much more than just an online game store.Our unwavering focus on superior customer service has allowed us to expand our online offerings to include toys, electronics and so much more!If you're looking to buy games, toys, gadgets, electronics or computing goods online, compare us to other online stores.
Its not great for using as a toilet step and it felt a little unstable when my little boy was using it. Now my boy can help with cooking and general kitchen things without me worrying about him over stretching. They would also benefit greatly by having rounded edges, very sharp and easy for clumsy little people to knock into them. The 2 tier step really helps here and takes a lot of pressure of the hip joints especially when getting out of the bath.
Unfortunately one piece was faulty but I emailed Jojo late Friday night, they emailed back back very apologetic Saturday morning and a new part was sent on the Monday, great customer service!
And now the toddler climbs up it and turns the taps on and soaks herself every time she follows me into the bathroom so dunno whether maybe we should have bought a smaller one that could be put away somewhere when not needed..?! Only negative is that my daughter cannot pick them up and move them around on her own and they are a slip hazard so I supervise all the toilet and hand washing time at the moment. At least I don't think either of our toilets are particularly low and the top step here is in line with the toilet making it both hard and dangerous to climb up without help. My 3year old granddaughter loves it as it allows her to reach both sinks and benches when baking.

Plus my little boy just loves stepping onto it to go to the toilet and wash his hands at the sink.
Some areas looked like they had been damaged and then touched up with very rough, visible brushstrokes.
Lovely clean design with a handy storage space (We use it to restrict the quantity of bath toys.
We have the baby bjorn step and wanted something a little higher so she could reach the toilet but this is just that bit too high.
Just the right scale and size, and although they are a bit more expensive than others on the market, they are really sturdy and attractive - and my daughter loves putting her toys into the storage box. It was a little bit difficult to put together but not completely impossible, so I wouldn't let that put you off if you were thinking of buying this product. Ours was damaged on arrival, too -- looks like someone else had put it together (wrong -- hence damage) and sent it back -- WHY do shops put returned stuff back into stock? Company were clear about not being responsible for the courier, but have chosen a good one and provided details for how to contact them if necessary. You'll find the absolute best UK based service and the best selection in online shopping here at GameSeek. I came home to find my husband had put it together, but it had a big metal 'JoJo' label on the front of the top step.
A little diddly with a couple of the screws but I managed just fine in my own without my husbands help! The step is light, fairly easy to assemble, though you will need a very small screwdriver for the inside screws, and fits in well with the decor in the bathroom. I wasn't able to find a product anywhere else that was high enough, and the storage in this is a handy extra. My only recommendation would be to make the steps slightly none slip as they are quite slippery when wet! I've suggested a tool kit should be supplied with the item to include a cross-headed allen key. Jo Jo arranged a courier collection but as we had already packaged the footstool and were unable to provide photos of the damage we had to pay for the collection.
Otherwise I think it's quite good quality and I'm sure my daughter will love the independance it will give her - supervision required!! Contacted customer services who said that the picture is wrong but there's nothing they can do! My only gripe is that I had a damaged piece which was a bit if a pain to get replaced, and the replacement was still a bit scuffed, but it does the job. We have put some felt pads to try and reduce the noise a bit, but have had one banged hand so far. To be fair JoJo customer services were good at getting some replacement locking nuts out to me. Size of storage compartment -- fits two loo rolls (something I would have liked to know before hand) and overall it looks OK and is more attractive than lots of other steps we have seen (I hate those plastic ones).
Still, they are a great product - would be even better with two bits of storage and a softer closing lid.
Like a previous reviewer, it leaves some white marks on our dark tiled bathroom floor, but nothing I can get excited about. Its made my life and my daughters so much easier as I no longer have to lift her up to the sink. Also, the instructions to assemble were a bit rubbish, I would recommend attaching the hinges before fixing the piece they attach to in place as you can't get a screwdriver inside the box easily.
For us it isn't a perfect product but works quite well as it solves the requirement for more than one height -- and is high enough -- for our son to get to toilet and sink.
My only complaint if you can call it one is that the storage could have been all the way underneath instead of just the last step. Ask Jojo Maman bebe to come and assemble for me, waste my time and energy sending it back, or store it in my shed and lose the money?

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