Get started today building better presentations with professional designs from PresentationPro! Graphics subscription gives you unlimited instant access to over 11,000 professional graphics! A huge collection of 11 design products (over 35,000 designs) to create amazing presentations! Includes templates, animated templates, graphics, icons, slides, complete presentations, videos, diagrams, motivational quotes, motivational video quotes and the Express PowerPoint plugin to apply all of it instantly from inside PowerPoint.
PresentationPro was started in 1993 in Atlanta, GA building high end custom presentations for some of the world's largest and most successful companies. In some instances you may want an alternative to the PowerPoint format for presenting materials in your Canvas course. For a quick tip sheet, read "Using PowerPoint for Better Learning" from the Tennessee Teaching and Learning Center. Killing PowerPoint: Effective Online Lectures Using Canvas Tools, Rebekah Grow, University of Utah from Instructure on Vimeo. This video demonstrates how some University of Utah classes are using tools inside of Canvas to create their online lectures in combination with using A Cognitive Theory of Multimedia Learning: Implications for Design Principles (Meyer and Moreno) as a guideline for measuring its effectiveness. Once the sign up process is complete, you will be logged in your Dashboard from where you can begin exploring the various Desk features for providing support to customers using email, phone, Twitter, Facebook, etc. Farshad is a Tech Blogger from Pakistan who has worked for numerous international Technology Blogs.
This toolkit provides answers to all these questions and is designed to provide a guiding hand to assist you in improving your knowledge and understanding of a Help Desk by offering a step-by-step easy to follow roadmap. The PowerPoint presentations can be used to educate staff, as the basis for management presentations or when making business cases for implementation.
The supporting documents and templates will help you identify the areas within your organization that require the most activity, in terms of change and improvement, and provide a starting point when designing and implementing new designs, policies and procedures. The additional assessments and resources will enable you to improve your organization’s Help Desk understanding and knowledge base.


The instant you purchase the collection, the factsheets, presentations, and tools included above will be available to you through a simple download! It took us 40 man-hours to produce the Help Desk toolkit: analyzing, processing, selecting and building the 'flow' from the countless documents and data we have produced over months. We promise to never spam you, and just use your email address to identify you as a valid customer.
Each PowerPoint background is in high resolution .jpg format with dimensions of 3000 X 2250 pixels at 300 dpi.
Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Coping and Leading the Change Rapid and breathtaking technology advances are forcing radical changes in how IT delivers serviced, the Service Desk supports these services and the business utilizes these services. Try Haiku Deck Haiku Deck used a format that has short, concise wording on each slide and large clear images. Whether you are working in a multinational corporation or are providing a service for a web app, customer support is essential for a flourishing business and satisfied customers. As the Salesforce CRM is already used by many big and small companies, the addition of Desk with Salesforce compatibility makes support tasks even more in-depth. He is a former systems engineer and has been associated with the IT industry for the past 8 years, rendering professional services related to desktop administration, networking, SEO and Blogging. We offer the best templates, animated templates, background themes, diagrams, videos, presentations and software plugins so everyone can look like a PowerPoint master.
By saving as a .PPS (PowerPoint Show), when you double-click it, it will auto launch into the show mode. Many a times customers can end up facing minor issues, which if left unanswered for a long period of time, may end up in loss of clients. That is why we give you the results without you having to do all the legwork, we do the researching and the analysis and the collating of information we find.
This session explores the impact of rapidly changing technology and business trends on the Service Desk strategy, structure, services, processes, tools and most importantly – the Service Desk professionals.


This format makes the editable PowerPoint file format (.PPT) not available for student download.
However, not everyone can maintain personal servers and a support team that can work round the clock to deliver customer support.
For example, Salesforce users can view the history of support cases, create support requests for your support team using Desk and add notes to support cases.
After that you will be asked to enter a phone number and a few other minor details, such as the number of your support team, the support tool you use and the urgency for a support tool. All you have to do is take the outcome of all that work and use it as part of your project - to make it unique to your job, project or task at hand in a way that only you can do.Purchase now and you have an instant ROI by having the right information at your fingertips and saving hundreds and hundreds of hours of research time.
In fact, if you have launched a startup, you yourself may be the only available support in the short run.
Having used Salesforce first hand, I know for sure the utility that it offers to a sales team for adding support tickets.
McGarahan will share lessons learned from Service Desks who are incorporating practices in supporting mobility, social knowledge, multi-generational and cultural customers, virtual and cloud computing and the change in service level expectations. This can help resolve customer grievances more efficiently and take care of any delays by informing the support team.
Please join Peter McGarahan he relates insights into: • The urgent and undeniable need for Service Desk leaders to assess their current strategy, structure, services and skills against the current realities of business and technology advances.
With Salesforce and Desk, the possibilities of making your sales, support and customer complaint process more efficient are endless. All other trademarks and registered trademarks shown by PresentationPro are properties of their respective owners.



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