Communication is the essence of management and constant flow of information is a must for any business to excel. Keeping this line of thought in our mind, Work Better moulds the participanta€™s communication skills to adapt to the constantly changing business communication environment. The quality and depth of our communication with our clients has a direct impact on the size of our deals and on our ability to win repeat business!
The second part of the Workshop in the afternoon will involve practical hands-on application of the theory presented in the morning session, involving role- plays around effective use of telephone and meeting skills. PowerCall offers transformative bespoke coaching and mentoring services to assist your teams to achieve better results with clients, as well as negotiation skills training and communication skills training. Time and logistical pressures should never be a reason to prevent your team from gaining vital communication skills training to give them a winning edge. The fact is that the majority of the problems and conflicts we experience in our personal lives and at work stem from our failure to communicate effectively. Communication is, however, both an art and a science, and requires our full attention and consideration if we are to use it skillfully.


To understand the need and importance of effective communication and to arm participants with all skills to communicate clearly and comprehensively.
To recognize, Understanding one’s profile & apply the use of Communication Styles to build Shared Information and Enhance Clarity.
Written Analysis & Communication - Understanding the reader, Sequencing, Salutations etc. More often than not, the loss of productivity is attributed to the fact that the employees and the management cana€™t express the views and thoughts to each other clearly and effectively. But now with advent of technology, we have cell phones, video conferencing, emails, and satellite communication to support business communication, so the process of business communication has become more complex and the need for good communicators has increased manifold. Our step by step approach, helps the participants understand the concept and apply it in real life situations smoothly to achieve desired outcome . Our approach is packed with easy to apply techniques to aid the rapid acceleration of client commitment, and to eliminate obstacles to the expansion of profitable client relationships. Ideal for team refreshers or one-to-one coaching and mentoring sessions why not call our Head Trainer, Anthony Maddalena?


In our interaction with others, we tend to assume that our words and actions are understood as we intended them. So if we want a way to increase productivity and decrease stress, learning to communicate effectively can be the first step towards smoother workflows, faster turnaround times, and fatter bottom lines. It is a way to show ones sensitivity towards others, ones feeling, agreement and disagreement and share point of view. We use various forms of verbal, non-verbal & written communication in nearly everything we do but generally give little thought to the process.



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