Confidante provides training programs for managers and staff on a wide variety of workplace topics, including effective communication, sexual harassment, workplace violence, stress management, conflict resolution, supervisory skills and performance management, substance abuse awareness, behavioral interviewing techniques, and interpersonal skill development. Leadership styles need careful and thoughtful development, with periodic opportunities to “take the pulse” of staff regarding employee engagement. Confidante consultants can quickly identify critical workplace issues and behaviors that may be inhibiting mutual trust. Research regarding the training of mental health workers, therapists, and teachers has indicated that their ability to deliver evidence-based programs with proficiency requires comprehensive workshops that are collaborative, goal directed, active, reflective and use modeling and rehearsal methods. Key coaching components include direct observation, collaborative meetings and a focus on self-reflection, goal setting, goal review, modeling, performance feedback, instruction on skills, and ongoing planning for specific problems. Check out this article, which focuses on the Incredible Years® Teacher Classroom Management Training (IY TCM) intervention as an example of an evidence-based program that embeds coaching within its design. Video reviews may be conducted by trainers, mentors or peer coaches and can be offered at three different levels.
This checklist is designed for peer coaches to complete following a peer coaching session with the group leader who has delivered an Incredible Years® (IY-Parent) group. Complete this questionnaire about the quality of peer coaching you are receiving from your peer coach. Complete this self-evaluation about the quality of peer coaching you are giving group leaders in training.


The training requirement of an experienced Incredible Years® Dina Peer Coach involves a process similar to that for Group Leader Certification. This checklist is designed for peer coaches to complete following a peer coaching session of an Incredible Years® Small Group Dinosaur intervention or Classroom Dinosaur prevention delivery, or when reviewing a video of themselves providing a peer coach session.
The training requirement of an experienced Incredible Years® Teacher Peer Coach involves a process similar to that for Teacher Workshop Group Leader Certification. This checklist is designed for peer coaches to complete following a peer coaching session with a group leader who has delivered an Incredible Years® (IY-TCM) teacher classroom management workshop.  Also for reviewing and self-reflecting on a DVD of themselves providing a peer coach session to a group leader.
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We can also design training programs customized for your workforce, and assist with critical aspects of the hiring process. It is often effective to solicit employees’ suggestions for improvements, then train with an emphasis on the development of emotional intelligence skill building. Accredited group leaders who have experienced delivering the program themselves are selected for training as IY Peer Coaches for Parent program, Teacher Classroom Management program, and both versions of Dina Dinosaur Child program. The difference is that Peer Coach training embraces a broader experience in supervision principles and components of providing videotape review and support to new group leaders.


The difference is that Peer Coach training embraces a broader experience in supervision principles and components of providing video review and support to new group leaders.
The difference is that Teacher Peer Coach training embraces a broader experience in supervision principles. Confidante works with your leadership team to clearly articulate the organizational values and culture, and can assist with strategies to communicate them throughout the organization, and incorporate them into performance measures. A sense of common mission and goals is essential to the success of an organization.
Studies have shown that utilizing ongoing consultation and coaching methods help support and enhance the quality or fidelity of program delivery. This can be achieved through creating a true team spirit based on trust and respect, with open and honest communication between management, staff and among peers at all levels. Research has shown that without this coaching and consultation support, professionals stop using the newly learned skills.



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