If you like to learn by reading, there are a number of books available that can help you advance your knowledge about effective communication and help you improve your communication skills. In order to further your communication skills training, why not purchase one of these highly rated books? A fully updated and revised edition that reflects recent developments in theoretical and conceptual approaches to communication in healthcare. This book and its companion, Skills for Communicating with Patients, Second Edition, provide a comprehensive approach to improving communication in medicine. After all, if foundations have not been set for mutual respect and trust, as well as some degree of common ground, it will be hard to have a beneficial interaction with others. Carol Fleming is the best-selling author of this book and a speech consultant from San Francisco who is an expert in communication training.


Dr.Georgianna Donadio is a key behavior change researcher behind the Behavioral Engagement™ model, a proven behavior change model that has been tested for more than 30 years in hospitals and healthcare institutions in the Boston area.
My name is Melissa and I have built this website to help you improve your communication skills.
Fully updated and revised, and greatly expanded, this new edition examines how to construct a skills curricular at all levels of medical education and across specialties, documents the individuals skills that form the core content of communication skills teaching programmes, and explores in depth the specific teaching, learning and assessment methods that are currently used within medical education. We do our best to provide good quality books for you to read, but there is no escaping the fact that it has been owned and read by someone else previously.
There are rave reviews from behavioral experts as well as regular folks who use the 12-step method to help improve their relationship.
Since their publication, the first edition of this book and its companionSkills for Communicating with Patients, have become standards texts in teaching communication skills throughout the world, 'the first entirely evidence-based textbooks on medical interviewing.


If you fear your voice gets in the way of how you want your message to be perceived then this is the book for you. It is essential reading for course organizers, those who teach or model communication skills, and program administrators.



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