With media in an unprecedented state of flux and evolution, The Gluten-Free Agency acts as expert interpreters, assessors and guides to the celiac community for marketers. We offer our clients an integrated solution across core services such as strategic media planning, negotiation and execution and our specialist services including: research and insights, 360o integrated online and offline communication solutions, sponsorship consultancy, content creation and brand-driven creative campaigns. Our integrated marketing campaigns use a more holistic approach than those using a single marketing medium.
Single media campaigns often fail to convert interested prospects because many people may not have time to take action on the first touch. We use the following 8 key elements when assessing and developing our clients’ communication programs.
Property managers, strata managers and developers use our technology every day to manage portfolios of apartment buildings, condos, co-ops, housing estates and commercial towers. Every building on our system gets a cool web site and an amazing secure portal for your customers.
Set-up and report on multiple bank accounts, sub-accounts, investment and holding accounts. Powerful GL, AP and AR modules linked to a KMPG-designed chart of accounts which has been customised for every country and region. Comprehensive list of building and financial reports that are well presented and easy to read for owners and board members.
Reports can be customised using multiple reporting options and can be produced for one, some or all buildings. The powerful invoicing system enables you to easily invoice 20 or 20,000 customers with the click of a button. Setup default templates for each meeting type, add standard or custom meeting motions, attach any required documents and distribute mail merged meeting packs to your owners via email quickly and easily. Easy to use word processor and e-mail system integrated to the system's address book with merge functions makes it easy to produce beautiful, customisable documents. The MyCommunity portal system also gives managers a number of communication tools for one building or their entire portfolio including a Community Wall, electronic Notice Board, SMS system and the Board Wall. Auto-saving feature on all reports, invoices, receipts, e-mails etc to a building-specific folder.
The procurement module manages RFQ's and Work Orders and is integrated to the AP, GL and budgeting modules. Automatically email tender documents to selected contractors and turn RFQ's into purchase orders and finally invoices in the AP module. Accept maintenance requests from the portal where your customers can track the progress of the work and review comments made by the Property Manager. Sophisticated user-based security and access control groups that can be set-up on a screen-by-screen basis.
A management fee and disbursement module enables managers to set-up company agreements with service schedules, standard fees, disbursement charges and hourly rates. Statements, invoices, receipts, annual budgets, GL transactions and more are automatically published in the portal as both systems share the same database. Easily publish documents from the management software to the portal and the system will notify everyone via e-mail. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings.

The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses.
Connected to this web site is a sophisticated portal for Board Members, investors, owner-occupiers, residents and tenants. Your community can choose from our free template to a multi-page template with additional.. Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. You can even re-brand the portal system as your own, with your companya€™s branding and colour guidelines.
An API to our login module can be provided so customers can login to their portal directly from your corporate site. Invoices, receipts and all transactions are automatically published via the managera€™s accounting system. Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. Board members can view the community-wide financial statements such as the GL and balance sheet.
Comments can be made against requests and every time there is a comment or update, both the Manager and the customer are notified via email. Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. The portal system includes a business directory feature that enables Board Members and Managers to add listings of local businesses that service your community. The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services.
Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. The MyCommunity portal system comes standard with its integration to the world-leading Strataware.. The MyCommunity portal system comes standard with its integration to the world-leading Strataware management and accounting system.
The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more.
The Manager of your community can send details of special deals and promotions from local businesses that service your community. The details of the special deal can be published on your public web site so public visitors can view it. There are currently four roles in the portal system a€“ manager, board member, owner and tenant.

The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy.
This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements.
The difference between this portal system and so many competing systems is one key factor a€“ it seamlessly and effortlessly integrates to the buildinga€™s core management and accounting software.
For managers - this means there is no work whatsoever to make the portal function a€“ the data transfer and user management is automated.
For board members, owners and tenants a€“ this means you dona€™t have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your buildinga€™s management. To stay up-to-date on latest news and tips on technology, strata living and sustainability please register your email address. Using your target audience definitions we can guide you to the optimized communication package to cost effectively reach your consumer with a strong and personalized approach. They’re more interesting to the gluten-free consumer, more impactful, and typically have higher response rates and generate more leads. All invoices, once sent, are automatically published on the portal for customers to pay, print or view. This means everything is in an organised, central location a€“ securely stored in the cloud!
You can choose from one of our beautiful templates or get us to develop a customised site however you like. Here people can pay bills, view their statement, print old invoices, sell second-hand goods, receive electronic communication, create events, chat on a Community Wall, view important documents and so much more.
The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors.
Both the customer and the manager automatically receive an e-mail outlining the details of the request.
Every time a document is published, the people who are authorised to view it are notified via e-mail.
Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum.
These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click.
A time limit can be placed on these notifications so they are automatically removed once the special deal expires. For example, the board members can see the communitya€™s online statement of accounts, balance sheet, approved budget and other sensitive financial information.

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