Hardware maintenance services ensure the operation of your hardware infrastructure during and after the warranty period. Our flexible warranty terms, business agility and expertise enable your organisation to respond quickly to any change in the IT environment. COMPAREX offers service packages customised especially for you, which meet your needs and eliminate unnecessary charges that could be used more efficiently during the warranty term. This level is provided by appropriately trained specialists in a 24-hour national support centre.
National experts in the support centre are able to consult scientists at the COMPAREX Competence Centre to develop an optimal solution.
If a defect concerns a specific device, COMPAREX will provide a specialist from the supplier. In addition to the standard technical support, some applications require such an immediate response to the report that typical procedures do not satisfy the customer's needs. A product that improves mine safety recently won its creator, Professor Yves Potvin of The University of Western Australia, the 2008 Inventor of the Year Award in the Ready for Market Category.
The Diamec MCR (Mobile Carrier Rig) was developed together with Australian drilling contractor Barminco, to meet increased demands for higher flexibility in underground core drilling. As the new rig can move by itself, the exploration driller no longer needs to use the mining operations’ equipment for support when moving the Diamec.
The flexibility and easiness to move make the Diamec MCR especially well suited for drilling of medium-depth holes in underground mines, typically ore definition drilling, where the need to move around is greater.
With a 1.8 m feed frame, the Diamec MCR maintains the high productivity figures achieved by standard Diamec core drilling rigs.
VANCOUVER, Canada - January 19, 2009 - Gemcom Software International Inc., the largest global supplier of specialised mining productivity solutions, today announced that it has acquired the business of Australian-based TeamTech. TeamTech software and services are complementary to Gemcom InSite, Gemcom's mine performance management solution. When mining companies seek to increase mine productivity, they turn to Gemcom for technology and services.
Gemcom, the Gemcom logo and combinations thereof, are trademarks of Gemcom Software International Inc. GEMS, Surpac, Minex, Whittle, MineSched, PCBC, Gemcom InSite, are either registered trademarks or trademarks of Gemcom Software International Inc.
From the 22nd to the 25th February 2009, Denver will play host to the 2009 SME Annual Meeting and Exhibit.
Combining powerful hardware and software with HP-GPS navigation and distributed database architecture, which replicates site-wide in real time, Jigsaw360 is the latest product offering from Leica Geosystems and was co-created with Jigsaw Technologies [Jigsaw Technologies was acquired by Leica Geosystems in 2007]. Scalable to suit the size and needs of any mine site (from single mining operations through to large global corporations), the Jigsaw360 Mine Management Solution can be installed incrementally; thus enabling sites to replace outdated technologies without costly downtime. Be one of the first to see and experience these revolutionary developments by visiting booth 410, where Leica Geosystems' US Sales Manager (Tim Jones) will be readily available to answer any questions.
State-of-the-art real-time analysis and reporting software gives entire sites the tools that they need to stay on top by efficiently controlling resources and equipment. Backed up by a reliable global service and support network, Leica Geosystems helps you master your mine. SME's Annual Meeting is an opportunity to develop and sharpen your professional skills and knowledge. On January 23, The Doe Run Co announced that all eight of its air monitors near the company’s Herculaneum, Missouri, USA, smelter, successfully met the National Ambient Air Quality Standard (NAAQS) for lead during the fourth quarter of 2008.
UC RUSAL, the world’s largest aluminium and alumina producer, has completed the conversion of one potroom at its Krasnoyarsk Aluminium Smelter (KrAZ) to the colloidal anode paste technology and says “the economic effect from this innovation at one potroom alone can be up to $1 million annually.” Using colloidal anode paste is one of the key parameters for the development of the ‘clean’ Soederberg cell.


East Asia Minerals (EAS) believes that the changes proposed under the new Indonesian Mineral and Coal Mining Law are largely positive for the company and considers that Indonesia’s new mining law is a globally competitive framework within which to operate. The specialist will have extensive knowledge of the equipment and will repair or replace the device in an optimal timeframe.
Director of UWA’s Australian Centre for Geomechanics (ACG), Potvin’s invention, High Energy Absorption (HEA) mesh, absorbs seismic event energy in underground mining and improves surface support technology over existing rock. The Diamec has been long appreciated for its performance and easiness to operate, but has so far mainly been available on skids. Using a wheel-based carrier, the Diamec MCR exploration core drilling rig can be set up and moved around in less than a quarter of the time needed for a skid-based rig.
The Diamec MCR is based on a Simba 1257 carrier, and a Diamec U6 boom, well proven, robust and safe components.
Included in the acquisition of the TeamTech business are its mine site productivity software applications, intellectual property, trademarks, and a strong client base. TeamTech product offerings include components for enterprise systems integration, plant performance optimisation, mining activity optmisation, mineral and metal product management, production accounting, and travel and accommodation bookings. Like Gemcom, we understand the challenges of managing and driving the productivity of large industrial assets. The Company is home to world-renowned mining solutions like GEMS, Surpac, Minex, Whittle, and InSite and to industry thought-leaders who are pushing the boundaries of what's possible in mining.  Established in 1985, Gemcom has a global reach delivering comprehensive solutions in all major mining centres in more than 90 countries. To be held at the Colorado Convention Center, visitors to Leica Geosystems' booth (410) will discover the benefits of the Jigsaw360 Mine Management Solution: a product suite of leading-edge and fully integrated analysis and reporting tools, designed to increase mine site productivity and profitability.
For use by operators, managers, supervisors, maintenance personnel and engineers, the Jigsaw360 Mine Management Solution empowers sites with greater visibility and gives them the tools needed to meet production targets and implement operational improvements. Technical presentations will feature new horizons and new challenges facing the minerals industry. Therefore, current work needs to make the best out of the best technologies, but also the best out of the skills available. This marks the third consecutive quarter of attainment since Doe Run completed installation of the 60-plus engineering and administrative control measures outlined in the 2007 State Implementation Plan (SIP). The project launched by Rusal’s Engineering and Construction Division of RUSAL in 2006 led to several modifications of the Soederberg cell in an effort to bring its performance parameters comparable to those of pre-bake anode technology in terms of production efficiency, and helped reduce the environmental impact and optimised the consumption rates for major raw materials. We not only cover issues involving a single solution but are also capable of supporting an entire infrastructure including many devices from different vendors. HEA Mesh - a cable bolt laced and overlaid with a sheet of regular or crinkled weld-mesh - tackles the challenges of deep, high-stress and mechanised mining.The ACG is a pioneering force in providing the mining industry with world-class geotechnical research.
The wheel-based Diamec MCR offers the full advantages of the traditional Diamec, with additional reach and higher flexibility. There are also great benefits from not having to disassemble the rig prior to a move, as this easily is a source of errors. Additionally, the TeamTech staff have joined Gemcom in product management, services and software development roles. Since 1998, their services staff have worked with leading mining companies all over the world, delivering solutions spanning mining and plant operations. That's why we are thrilled with the opportunity to become part of the mining industry's leader in software and services," said Simon Stone, founder, president and CEO of TeamTech, who joins Gemcom in the new role of product line manager and product evangelist for Gemcom InSite. Every major mining company, including BHP Billiton, Codelco, De Beers, Newmont and Vale is a Gemcom client.
Informed decision making, optimized productivity and unparalleled performance for maximum site output. The SME Exhibit will feature over 430 companies showcasing state-of-the-art products and services.


International Mining’s February issue looks in detail at the latest technologies and a new exclusive guide from Infomine provides an inside look at the personnel compensation packages at 162 mineral exploration offices in 38 countries.
Through a combination of organic growth and strategic acquisitions, the Company has become the largest global supplier of specialised mining productivity solutions.
For any advertisers interested, the International Mining issue closes for bookings within the next week. A  Due to the format of the B of A email, and the copious amounts of "filler" statements they use; the series is a bit difficult to follow.
A  I usually write correspondence to fit the lowest common denominator, but how low can one go?A  Although I'm willing to bet that if I reverted to primal grunts, and what could be considered a primitive, yet well understood gesture even in our modern world; that someone on the other side of the Banking Center counter might have their mind bulb flash, if only momentarily.
I have a few of my portion of the email, as I cut and pasted it into my regular email service; don't know how they lost theirs. They relate to the Merlin Teller, and how a fully paid balance of mine is being carried on their books as an outstanding balance on their system for months after I paid the account in full, probably sometime in October of 2007. I was repeatedlyA  told this same information by various B of AA  staff that I spoke with in person, numerous times, in various locations, but I did not record the conversations and wish that I had.
When first asked how and why they would do that; as it didn't sound logical or legal to me, I was informed by more than one staff person at more than one branch that it was expected to be carried for 16 to 19 Additional months!A  That is some kind of accounting system. A  That didn't sound accurate, as I was able to access the information on both the old 3732 account AND the new account until approximately January of 2008, and the phone rep I spoke who made arrangements for a balance transfer from another VISA Account I have at another bank for me on either April 3 or 4, 2008, said he would have copies of those 3732 statements mailed to me that day, at no charge to me.A  (I have received an envelope at my P. Box from B of A; I'll expect the contents are the account statements, but won't know for certain until they are forwarded to me. A  Bank of America?A  I'm almost on their side for this particular incident; as I know that avoiding lawsuits and payouts is high on their priority list. Unless some staffer slipped up, yapped out my private account activity, and didn't take time to note it in my file.
Please do your employer a favor, and provide me with the written documentation that I have repeatedly requested.A  Thanks for your cooperation. Stockton: Please forward this email to someone up the ladder who can provide WRITTEN confirmation and information on who requested, and was provided, information on my Visa Card ending in 3732, activity in July or August of 2007. Rose, Good afternoon and thank you for contacting Bank of America in regards to account documentation.
For B of A to be carrying its customers former credits and debits on their books for 16 plus months would be an accounting nightmare, in addition to being out of compliance with several Federal Banking Regulations. Please adjust all records statingA A  any balance due on my past and present Visa accounts to reflect the current credit balance only.A  Also, please update day ph. A  But do note that when I asked him a specific question about them, he couldn't answer it.
A  And he didn't volunteer any details on the account maintenance that he appeared to have access to.A A  A A  This message is not flagged. A Can you please provide me with your 16 digit credit card number so I can review your account? Gordon: The minimum payment is 1% of your balance and any finance charges and applicable fees. The system will not allow the rate to change until the cycle closes and a new cycle starts.



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