Over the past decade, CEO communication has evolved from a convenient skill to a critical business asset. Unfortunately, the business world is replete with cautionary tales about CEOs who failed to gain the trust of their employees through frequent and meaningful communication. When undergoing a major change, whether recovering from a crisis or signing a major customer, how should CEOs communicate news to their company?
The report found more than 75 percent of employees and executives would like to hear from their CEO at least monthly, but only 55 percent of CEOs speak that frequently.
CEOs of outstanding companies capitalize on internal communications to share positive news, address negative sentiment head-on and reinforce company-wide goals.
Social media is a useful tool that CEOs should keep at the top of their arsenal, but often don’t. When business leaders use social media to craft a message, employees get a direct view into what matters to their CEO.
CEO stands for chief executive officer, but it can also imply another title: chief executive storyteller.
CEOs should be championing their company by engaging in frequent, positive communication with their employees. The study also revealed some troubling disparities in the strategies CEOs currently implement to inspire those they lead. It can be tempting—and all too easy—to adopt a dictatorial, command-and-control management strategy to get things done. Like any great leader, CEOs should never lose sight of the fact that how they communicate is often just as important as what they’re saying. You may think you are using praise, affirmation and positive reinforcement to motivate your executives, but they are likely receiving a totally different message. Because CEOs set the tone for the rest of the company, they need to be attentive to how their words are being interpreted by those they lead.
It should go without saying that great leaders are expert listeners—yet asking questions is one of the most underutilized leadership tools. Yet, it was Lafley’s unwavering commitment to meaningful internal communication —coupled with a healthy attitude towards risk-taking—that made the difference.
CEOs need to communicate clearly and effectively not only because this motivates employees, but because a CEO’s reputation has a measurable effect on a company’s share price.
By instilling motivation, meaning and a culture of collaboration, smart CEOs will position their company for greater success. About Latest Posts Featured columnists Featured Columnists at CEOWORLD MagazineFeatured Columnists at the CEOWORLD Magazine is a team of experts led by Camilla O'Donnell, James Reed, Amarendra Bhushan, and Amanda Millar. Whether you are speaking or listening, looking into the eyes of the person with whom you are conversing can make the interaction more successful. Not only should one be able to speak effectively, one must listen to the other person’s words and engage in communication on what the other person is speaking about. Positive nursing communication skills with : the stroke patient, an angry family, Displaying empathy and compassion, A nurse story.
NURSING COMMUNICATION SKILLS POSITIVE AND NEGATIVELike it or not, every nurse engages in communication.
When Communication Skills are LackingLinda is sleep deprived and has beenworking too much overtime.
That’s a troubling statistic, considering that one-fourth of employees and executives say their CEO speaks to the company less than quarterly.
Company meetings are a great way to improve the morale of employees, but this shouldn’t be your only mode of communication.

Tools like newsletters, email updates, video conferences and town hall-style meetings all send the message that the CEO cares about his or her employees and values their involvement in the company.
Another study found that a staggering 68 percent of CEOs have no social presence on Twitter, Facebook, LinkedIn or Google Plus. For example, James tells a story in which he casually tweeted about a feature he liked about another product. In a day and age where business leaders can fire off emails and press releases from behind their desks, they sometimes forget that a company’s brand is only as memorable as its stories. Schultz is an inspiring communicator because he is passionate about his company’s culture, not just the lattes (although that helps, too).
In the 360 Degree study, employees and executives agreed that “instilling vision” is the most effective motivation strategy, with fear ranking dead last.
While only 10 percent of CEOs claim to use fear as a motivation tactic, executives claimed it was actually the No.
You want your executive team to finish tasks quickly and although intimidation often seems like an easy way to achieve those results, a culture of fear discourages employees from taking risks that can lead to larger success. The 360 Degree study revealed that 84 percent of CEOs believe they never speak to reprimand the company, but 10 percent of employees and executives say that’s nearly all they hear. Many CEOs are charismatic and witty in person, but when they are put in front of a podium they appear bland or unapproachable. In the 360 Degree study, a paltry 51 percent of employees said they’d be comfortable approaching their CEOs with an idea, which means there’s plenty opportunities for CEOs to make themselves more approachable. If you aren’t willing to stop talking at your employees and start listening, then you are likely setting up your company for failure.
Lafley transformed the company’s insular culture into an innovative, collaborative culture. A 2009 Forbes article described Lafley as an unparalleled listener who traveled around the world to talk to dozens of consumers every year. According to a study by Weber Shandwick, 66 percent of consumers say that their perceptions of CEOs affect their view of the company. The CEOWORLD Magazine is the worlds leading business and technology magazine for CEOs (chief executives) and top-level management professionals. Take time each day to be aware of your opinions and feelings so you can adequately convey them to others. Communication skills can be practiced every day in settings that range from the social to the professional.
Eye contact conveys interest and encourages your partner to be interested in you in return. An open stance with arms relaxed at your sides tells anyone around you that you are approachable and open to hearing what they have to say.
Avoid the impulse to listen only for the end of their sentence so that you can blurt out the ideas or memories your mind while the other person is speaking. This is all incorporated in:- Assessment- Intervention- Documentation- EducationThese are just a few of the responsibilitiesof a nurse. In 1994, Allen spearheaded a comprehensive cost-cutting initiative that laid off thousands of employees, closed numerous sales offices and slashed commissions for travel agents.
In the digital age, leaders who are disconnected from their company are running out of excuses.
While in a meeting with Domo’s engineers two weeks later, he was surprised to see that the particular feature he mentioned had been built into the product. CEOs need to learn to step outside their role as salesman or promoter to communicate why their company exists.

If employees believe their opinions truly matter, it’s much more likely that the company will flourish. Many leaders resort to hackneyed talking points or a lifeless script when speaking about their brand. This transformation was shocking to some people in the industry because Lafley had a reputation for being soft-spoken and modest.
He not only visited their offices, he also met in their homes and would accompany them to grocery stores to better understand their purchasing choices.
Considering that an estimated 60 percent of a company’s market value is attributed to its reputation, today’s CEOs need to stay in control of their personal brand. Individuals who are hesitant to speak because they do not feel their input would be worthwhile need not fear. New skills take time to refine, but each time you use your communication skills, you open yourself to opportunities and future partnerships. If you have to deliver a negative message, make your words, facial expressions, and tone match the message. Communications skills for the nurse is an essential part of a day's work.Good Communication SkillsAn ICU nurse is confronted with an angry family because of adying relative.
The nurse also followsup later (per unit's policy) that medication has been effective.Wong Baker Faces Pain Scaleis one that is used for adults and children as young as 3 years of age. The company was close to reaching its budget goals by 1997, but by that point Allen had earned a reputation for keeping his employees out of the loop. The engineer had seen James’ tweet and immediately starting working to improve the product. As your company’s leader, you should truly believe in what you are saying in order to drum up support for your vision. CEOs who communicate with clarity are taking the first steps to building a positive reputation. What is important or worthwhile to one person may not be to another and may be more so to someone else. The nurse takes the time to introduce herself,listen to their concerns and tells the other members of the medical team what their needs were. Company morale plunged, damaging Delta’s credibility for having the friendliest employees in the industry. This kind of seamless communication is exactly what a CEO should aim to achieve across multiple channels. An on-the-go workforce, the […] Posted in RankingsWho Is Making Top Dollar: 10 Highest-Paid Actors In Hollywood? This brought calm to the situation.On admission to the surgical floor, a nurse walks into the room,never introduces herself and begins her daily routine.
The patient is discharged and calls to find outone week later, when to remove the hose.ERPoor communication in the ER - The triage nurse who did notfully communicate to the paramedics the patient capacity of theEmergency Room.
The paramedics arrived to a full ER and hadto travel to another Emergency Room.ConclusionFinally, there are no easy answers.
It is obvious that not everynurse will communicate to suit every patient, family or coworker.However, every attempt should be made to improve effectivecommunication skills.

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