In new and wild environments and with a spirit of adventure and enjoyment, we aim to teach the boys the virtues of teamwork and leadership. You must have JavaScript enabled in your browser to utilize the functionality of this website.
If you’re one of the growing number of renters in the UK you may be wondering what you can do to improve your outdoor space. Cadix planters are modern and contemporary, and perfect for adding some greenery to a hard landscaped garden. If you only have a balcony and would like to grow your own veg a trough planter could be the ideal solution. Container gardening is also a good option if you have a concrete yard, or if your only outdoor space is a doorstep. If you want some greenery but haven’t caught the green-fingered bug the plastic topiary may be the answer! This entry was posted in Tips, Gardening, Instructions, OL News, Garden Accessories on March 14, 2016 by Outdoor Living. Outdoorlivinguk Products Ltd, Unit C, Oaklea House, Enterprise Way, Bretton, Peterborough, PE3 8YQ.
We want your shopping experience to be trouble free and if we are fortunate to receive an order from you, we will do everything possible to supply your product with minimal hassle.
Some items are too large to be shipped by normal courier and will be sent via an alternative courier on a pallet, details will be advised once you have placed your order.
We are able to track parcels sent by courier through their track and trace internet service so we can give you an estimated date of arrival upon request. Items can be collected subject to prior notice to ensure staff are available to help you with the transaction.
Although we always endeavour to get your product safely to you, it's very important to check your order immediately for any visible signs of damage. You have a right to cancel this contract [contract starts with competition of payment] within 7 days without giving any reason. Due to on-going product development and innovations we reserve the right to change or modify any items without providing prior written notification. Product pictures and descriptions are designed to give an accurate view of the style of products. The total price payable for the goods will be stipulated at the time when you place your order.
Here we would like to provide you with a range of answers to our most popular questions to help you get the answers to your questions as quickly as possible. We carry large stocks and are NOT an online company who always relies on third party companies to deliver the goods. Customer service provided before you purchase, during your purchase and after you have received your item. How long have you been trading?We have been selling our water features and garden products for over 10 years to Garden Centres and Direct to the public.
Can we collect our order?We carry our water features in stock in Peterborough, you can collect but we require 24hrs notice, as some orders are sent direcly from our suppliers it is always wise to check first to ensure this is in stock. When should I expect to receive my order?If a product is in stock and your order is placed before 1.00pm on a week day, your order will normally be dispatched the next working day for delivery within the next 3-5 working days. Can we Hire some Gazebos ?Yes, if you have a special event you can hire our pop up gazebos or marquee, these can be collected or we can arrange to deliver and set them up for  you.
What if I'm not in when you deliver?Our courier will leave a card to let you know they have been.
What should we do with our water feature in the Winter ?It is a good idea to protect your water feature during the winter months, please refer to our installation sheets for guidance on what to do with your feature in the winter.
I live close by could I pick up my items?You are more than welcome to pick up your order from our warehouse, but please notify us prior to ensure that you order is ready to be collected. How do I know the payment is secure ?Your payment is processed through Worldpay, Steamline or Paypal, you can be assured your payment is completely secure.We use one of the safest possible methods of payment by processing your order through paypal or credit card over the phone and we are an ISIS (Internet Shopping is Safe) accredited retailer.

Does the Water Feature come with its own sump ?Yes all our water features come with a sump, pump, cable and instructions. What grade is the Stainless Steel on your water features ?All our stainless steel water features are made from Grade 304 stainless steel, this is the same material used for surgical and marine equipment. We want you to get the most from your solar water feature and we want to guide you all the way to ensure you are complete happy witrh your solar fountain. You will need to refer to the instructions which are available on everyone of our water features.
Yes the solar panels come with a light adaptor, there is a facility for having the lights to connect to the feature, please note these are sensored to come on at night so do not be afraid if the lights are not on during the day.
A Yes you can but ensure the pump is stored away and therefore it is recommended to put the whole item away for the winter.
With the panel you get numerous brackets and spikes so you can fix this onto a shelf or push the panel into the ground.
A Yes these take standard replaceable batteries which you can purchase from your local supermarket.
By taking them out of their comfort zones and introducing them to exciting activities, we strive to have a positive influence on their overall development and hope that they leave the School with essential life skills as well as happy memories. You may be constricted by your landlord’s stipulations, or by the size of your garden, or it may simply be that you don’t want to put lots of effort into a garden you’ll eventually leave behind.
They fit in perfectly with the urban scenery as they come in a range of materials and finishes. Fill it full of ‘come again’ lettuce, nasturtiums, chillies, herbs and pot grown strawberries and be self-sufficient for the whole summer. Container gardening is an extremely versatile way of planting and are the perfect home for colourful annuls and half-hardy perennials. The Cadix Buxus Ball is UV protected and made from high quality material; artificial topiary is low maintenance and the perfect way to give your planters an instant makeover. Please check your order immediately after receiving it and let us know of damages straight away by calling us on 01733 688464 (please see our trading terms).
We will always aim to have a phone line open, we will update of recorded messages to reflect any change of hours. You will be notified as soon as possible once we hear from our supplier if there is to be a delay and will be given the option to cancel your order. If you wish to cancel your order you should do so in writing by post or email, however please call to insure we have received your correspondence. We will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free. Most of our products come with a minimum 12 month warranty providing they are used in accordance with our instructions, this include protecting them through the winter against freezing temperatures as explained in our instructions. The Goods have not been adjusted, altered, adapted or repaired by any party other than Outdoorlivinguk Outdoorlivinguk shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, frost, negligence, lightning, the electrical supply, abnormal working conditions, or the introduction of any water additives or materials not supplied by Outdoorlivinguk IMPORTANT NOTICE: Pumps will only function properly if submerged in water at all times.
We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong. Your details will not be passed onto any other third party except to the courier used to deliver your goods.
We do always try to ship your order the same day or within 24 hours so please provide your mobile number on your order so we can send you a text message on the day and time of your delivery. You can then contact the courier to re-arrange the delivery.Our courier will make two attempts at delivering after which point the consignment is returned to sender. The Royal Horticultural Society has some great tips on how to grow in pots for practical advice on growing come again lettuce CLICK HERE.
We advise you to provide your mobile number when placing orders so we can provide you with a text alert on the delivery schedule.
Higher carriage charges may apply for Ireland, Northern Ireland, Channel Islands and Scottish Highlands. Also the payment you make online will only be processed when the goods are ready for delivery.

All lights, pumps and transformers are supplied free of charge with our water features, these are therefore not covered by warranty but we are able to sell any replacement parts which may be required. Failure to have enough water in the sump will damage the pump and you would be liable for the full cost of the replacement item.
As part of our continued improvement programme we reserve the right to change or modify any items without giving prior notice.
We reserve the right to charge additional delivery costs it the item is returned to us and we have to arrange a re-despatch. Spring is normally the best time to plant up your containers, for more detailed information the RHS has lots of tips. Same Delivery on certain items is available within a 7mile radius of PE3 8YQ, this is at the discretion of stock availability in our Peterborough warehouse.
Our automated system should calculate this cost prior to competition of checkout, however if this system fails a member of our team will call for further payment. When acknowledging complaints we will also advise you what steps we are taking to resolve the issue and the time-scale involved.
Also during the winter months if possible it is prudent to cover your water feature or place the product in the Garage to preserve the appearance. Until dispatch of goods by the seller of goods to the buyer or the buyer's acceptance in writing of any quotation of the seller (whichever shall first occur) no contract for the sale of goods shall arise.
A damaged returned item will not be processed as a returned item and thus will not qualify for a refund.
We will do everything in our power to resolve your complaint immediately and will always keep you advised on the current position.
During sharp frost it is adviseable not to use the water feature as the water may be frozen and it will damage the pump. All prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order. We also strongly recommend that the Resin water features are placed in storage during winter months, the reason for this it that if the water is frozen in the water feature during a sharp frost this could cause the water feature to crack. If you wish to issue payment by other methods then please phone or e-mail us with the relevant details and we will contact you and make the necessary arrangements. If for any reason you your address cannot accept such vehicles you need to ensure you stipulate this on your order. You will be responsible for any diminished value of the goods resulting from handling and other than what is necessary to establish the nature, characteristics and functioning of the goods All our products are checked and securely packaged before despatch. In case of a delivery being refused or aborted on more than two occasions we reserve the right to charge for a second delivery. We enforce a strict policy on this as these are the same conditions applied by the couriers upon UutdoorLivingUK (parcelforce, DPD) and unless notification is received immediately, no responsibility will be accepted.
For any faulty items we reserve the right to replace any broken parts or if needed a full replacement, if you choose to cancel the order then it is your responsibility to return the goods to us. Items dispatched but not yet delivered will also be subject to a returns fee of £25 per item. Once item is deemed delivered (discretion of courier) a 7 day cooling off period is implemented in which time you have the right to cancel and receive a full refund. If you decide within the 7 day cooling off period you do not want this item we will refund the goods in full but we will deduct any premium initial delivery cost. You will be liable to return the goods to us, goods must be returned in original packaging and in an unused condition and fit for purpose for resale and they must be returned within 14 days at the very latest.
You will be responsible for any diminished value of the goods resulting from handling and other than what is necessary to establish the nature, characteristics and functioning of the goods.
Please check carefully when placing your order as some items have a no refund policy which are subject to specific suppliers we deal with and made to order items.

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