But Uncle Jim was starting to have doubts about putting John in this management role even though he knew he had the skills necessary. Most business leaders know that yelling and getting animated doesn’t have a place in business. A strong leader has a compelling vision of how they want to perform in the leadership role. If you need help building your leadership confidence, hire a coach who specializes in family business. Many community colleges, technical schools and business schools offer courses in leadership.
It takes patience and conscious work to feel confident in your role as a family business leader. Are you battling next-generation issues, in-law drama, sibling rivalries or even health-related problems due to stress in your family business?
The servant leadership approach emphasizes increased service to followers, empowering them, and promoting a sense of community and society at large (Northouse, 2013).
Ton (2014), in her book “The Good Job Strategy,” investigates how four retail companies achieved business success – Costco, Mercadona, QuikTrip, and Trader Vic’s. Ton’s ‘good strategy’ also involves training employees for their growth and success in a company and encouraging them to reach their potential at work, as well in society. Finally, Ton (2014) mentions in her book that the servant leader behavior helps employees in low paid jobs, such as janitors in retail stores, find meaning and dignity in their jobs.
Ton (2014) provides some insights on how servant leadership works in work settings and what outcomes of this approach are produced within organizations and society at large.
At the Coach Business we can help you develop your Leadership skills and engage your teams to improve performance.
We believe our role as a coach is to give you the platform to help you develop the qualities you have as a Leader, a Manager, a Team member and an individual to be the best you can be.


The founder of The Coach Business, Michael Schofield, is an associate lecturer and tutor on Business and Personal coaching courses and undertakes coaching projects for individuals and teams across the UK.
Because of this, he frequently sought validation and reassurance from the family business patriarch who was his uncle. Accept your own skills, think positively and then practice and seek the knowledge you need to improve. Give a Grammy worthy performance and your team will get the message.  Don’t lose composure and give in to fear.
The Landmine Detection Kit will help you identify underlying issues that eventually could create catastrophic damage to your family business. This holistic approach to work puts employees first and assigns the role of servant to a leader. After ten years of research, the author found that two major factors contributed to the long sustained high profitability and admiration by employees and customers; operational excellence and investing in people (employees). Moreover, empowering them in decision making contributes to the happiness of the employees as well as to the company’s success. This kind of attitude of leaders toward employees spurs a change in society as a whole because happy employees contribute to a good experience for customers. The power of servant leadership is to transform ordinary job tasks to remarkable opportunities for employees. The above mentioned servant behaviors can be developed and nourished in leaders, and what is more important these behaviors produce a ripple effect in society by creating more servant leaders (Northouse, 2013).
In each case I have added a link to Wikipedia, or elsewhere on the web, for additional information about the life and times of the author.
Our coaching is tailored to meet your specific needs, be it 1-2-1 coaching for Senior Managers to long term coaching strategies for entire management teams. He is an associate member of the International Coach Federation and is also a member of the coaching framework for UK Sport.


Having a confident leader to mentor you through difficult times when you are unsure of your ability will help build your self-confidence. Many leaders and organizations have embraced this approach and built their corporate philosophy based on the values of the servant leadership approach (for example, Southwest Airlines, Starbucks, and the Men Warehouse) (Northouse, 2013). Investing in people means that a company puts employees first as a main priority and its value.
Ton (2014) argues that employees are more innovative in the companies where they are valued most and they have discretion in decision making.
This idea is consistent with the servant leader behaviors such as that a servant leader should behave ethically and create “value for the community” (Northouse, 2014, p.229). The good job strategy: how the smartest companies invest in employees to lower costs and boost profits.
The original map has been shared in Biggerplate but I do not expect quite so many views, or downloads in this case! Our commercial experience enables us to develop sustainable solutions to match the leadership development, team building and management needs across a wide variety of industries and situations. This idea alludes to servant leader behaviors that include “putting followers first” (Northouse, 2013, p.228).
These points again refer to servant leader behaviors that encompass helping followers to accomplish their aspirations and goals and “allowing followers the freedom to be independent” (Northouse, 2013, p.229).
If you are better at appointing work to others in a fair way, find ways to carry that over into other areas.
This decision boosted the employees’ confidence that their company put employees’ interests first.



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