In the current scenario of global competition, organizations have realized the role of ‘soft skills training’ in development and growth of their business. Today, most of the organizations have identified ‘soft skills training’ and integrated the same while imparting training to their employees which in turn generates a higher degree of loyalty and employee retention. Training in the areas such as Communication skills, Email etiquette, telephone etiquette, listening skills transform the employees and inculcate an attitude that is required to represent the organization to the global business world.
Let’s Talk Institute focuses on training and development with a holistic approach and customizes training programs as per our client’s requirement. Keith Brown served with the Royal Marines before pursuing a career in local government administration, where he was also an active trade union representative with UNISON.
Jonathan Taylor has been a Vice President of the European Investment Bank since January 2013. Mr Taylor was previously Director General of Financial Services and Stability at HM Treasury (the UK Finance Ministry). Robert has extensive experience in advising public bodies on the intepretation of their governing legislation and in acting on their behalf when their actions are challenged. Martin Dorchester is the CEO of the David MacBrayne Group and operates as Managing Director of both Argyll Ferries and Caledonian MacBrayne. Martin is a firm believer in CPD and lifelong learning and is currently completing a diploma in Economics with the Open University. He deals with all aspects of corporate and commercial work including mergers and acquisitions, joint ventures and corporate finance. Bruce is a part time tutor at Edinburgh University tutoring in company and commercial law on the Diploma in Legal Practice Course.
Nathan has focused in recent years on the commercialisation and development of growth strategies for "green", low carbon and smart business strategies for cities and regions in the UK. Jonathan has over 20 years’ experience in the Technology, Design, Property and Construction sector, as well as in Finance and Investment in Strategic Development working with both the private and public sector. Jonathan has overseen the development of projects, particularly for two funding mechanisms: REIF (Renewable Energy Investment Fund) and UK GIB (Green Investment Bank).
A large part of Jonathan’s role is liaising between the public and private sectors for project inception and development.
Until recently, Jonathan also carried out a similar role for the City of Edinburgh Council, for strategic property and investment development.

Jonathan created Project Edinburgh and the String of Pearls projects for the City of Edinburgh whilst on secondment from Standard Life from 2004 to 2008. Having created a number of development frameworks, projects and investment opportunities with the Project Edinburgh Design Team; Jonathan and the team then secured major investment interest in the city from global investors and developers. Greg was previously CEO of Sterling Waterford Securities (SWS), a South African asset management and advisory firm, where he was involved in a number of financial innovations in the renewable energy market and carbon emissions trading market. His current project interests include public sector estates consultancy, market analysis and forecasting, town planning, urban regeneration and new funding sources. Mark is a member of the Investment Property Forum, teaches MSc Property Investment Appraisal at Edinburgh Napier University and was recently elected a Fellow of the Royal Institution of Chartered Surveyors through the Eminent Membership route. In 2003, with a team of colleagues, Richard moved to GVA Grimley to establish a leading planning, development and regeneration consulting team based in Glasgow and Edinburgh and operating across Scotland and elsewhere. As the Chief Executive of SFT, Barry leads the executive team in delivering its remit of improving value for money in infrastructure investment and asset management in Scotland.
He has 17 years’ experience of working to integrate environmental, social and governance (ESG) and sustainability issues into investment and ownership considerations, with a focus on private equity and investment banking. In addition Hayden has a track-record of advising businesses in matters of corporate responsibility, assurance, capacity building and environmental performance enhancement. To enhance  professionalism among employees and represent the brand effectively in the market, ‘soft skills training’ has been identified as the key factor.
He is a graduate of Dundee University and studied at the University of Prince Edward Island.He has been a Member of the Scottish Parliament since 2007 and is currently the constituency MSP for Clackmannanshire and Dunblane.
In a career spanning 30 years Martin has operated nationally and internationally with organisations covering logistics, technology and finance. Martin is a supporter of Social and Community Business and chairs Firstport Ltd, a start-up funding organisation for social enterprises. Previously, as a Partner at Grant Thornton UK LLP, Nathan worked with public and private sector organisations, across a wide range of projects and programmes in social, environmental and economic infrastructure. This has involved the development and coordination of the Scottish Green Investment Portfolio (SGIP) assisting the accessibility for finance for Low Carbon and Green Sector projects, development and planning of new funds and delivery structures for Energy, Waste and Community Renewable projects.
He advises on the development of teams to progress projects and investment structures and sourcing Public and Private finance and delivery interest for major projects.
At SWS, he initiated the listed trading market for carbon credits on the JSE Securities Exchange and played a key role in creating new financing structures in the formative stages of the biofuels and voluntary offset markets.

He has worked on more than 250 client-commissioned property market consultancy projects and has edited Ryden's authoritative Scottish Property Review since 1993.
His clients include The Scottish Government, Scottish Enterprise, Urban Regeneration Companies, developers, investors, landowners and, over the course of his career, most of Scotland's local authorities. Fiona led the preparation of National Planning Framework 3 (NPF3) and heads the Spatial Planning and Environment Team covering delivery of NPF3 and the Scottish Planning Policy, development planning, renewable energy, climate change and environmental assessment.
Public-facing roles, consultations and managing planning and change in public sector context. He was SFT’s first employee in May 2009 and has led the establishment and ongoing development of SFT.
He sits in the Green and Sustainability Team, supporting the bank’s objective to accelerate the transition to a low carbon, green economy. Formerly a consultant, Hayden has extensive experience of conducting due diligence and portfolio enhancement projects for private equity, infrastructure, and corporate mergers and acquisitions across the globe.
As CEO of Dixon's B2B operation Martin built up the largest Apple reseller business in the UK as well as developing a £100m public sector business.
A variety of work from brownfield regeneration and some difficult tasks in deprived urban areas, to more challenging heritage issues in some prestige suburban locations with conservation issues.
Previously the Managing Director of BAM PPP UK, the UK arm of a major European infrastructure investor and developer, Barry worked earlier as a Director at Skanska Infrastructure Development. Martin was part of the team that brought the 5 radio authorities together to create Ofcom and worked with the London Borough of Hackney on developing its infrastructure for the 2012 Olympics.
Previous roles were at Partnerships UK and Morrison Construction, which he joined after serving in the Army. Robert is passionate about sustainablity in all its dimensions: generating economic growth, developing flourishing communities and addressing climate change. Martin is also a keen lecturer and academic and has written a number of papers covering areas as diverse as CSR and Emotional Intelligence in management development.
Barry has wide experience of developing, procuring, delivering and financing projects across a range of sectors.

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