The Certificate of Management and Leadership is an online professional development course that will provide you with the skills and knowledge required to successfully lead and manage people. This course is delivered completely ONLINE via our elearning system, with printed materials available for purchase (optional). To view the current course fees, please click on the View Fees and Enrolment Information button below. University of Notre Dame Online - University of Notre Dame offers executive certifcate programs in Negotiation and Leadership & Management. Knowledge Anywhere :: Could Cognitive Computing be the Next Big Thing for Corporate Learning?
Talent Management is the combined organizational effort to attract, develop, and retain employees. Keeping employees engaged and motivated to remain with the organization long-term is the ultimate goal of talent management that is achieved through a combination of activities executed by both the HR function and management. Talent acquisition, typically under the HR wheelhouse, is the gateway to talent management where initial employees are recruited and hired.
Initial employee education geared around fundamental organizational principles, job role requirements, and manager expectations is pivotal to early employee engagement and satisfaction. All employees value the opportunity to refine and develop skills related to their position. Often viewed as an element of a successful training program, coaching is an effective way to teach, motivate and inspire employees to help the organization meet its strategic goals and objectives. Employees care as much as their managers do about their performance, and when they’re in the dark they’re quick to feel unappreciated and undervalued—leading them to look elsewhere for employment.
Tip: Give employees public recognition when they’ve done a good job, don’t wait until their annual review to give them kudos in private.
Tip: Be transparent with your top talent by letting them know that you see potential in them to assume a new role down the line. For just a moment I’d like you to think about how many username and password combinations you have for all the software programs, applications, and online accounts you access on a regular basis. The good news is, there is a solution that allows you to use the same login credentials across multiple software programs, applications or online accounts. Single Sign-On (SSO) is a user authentication process that leverages a central authentication service to minimize the required use of multiple login combinations.
Using a central authentication service (Identity Provider), like Microsoft Active Directory, a user creates a unique login combination consisting of a username and a password. This is made possible with Single Sign-On and occurs as a result of the connection forged between the Identity Provider (Microsoft Active Directory) and the Service Provider (Knowledge Anywhere’s LMS), where the Service Provider trusts the Identity Provider to provide the unique user credentials.
The main benefit of Single Sign-On is the ability for users within a network to access independent and related software programs without having to provide duplicate login credentials. Our LMS comes with a Single Sign-On API, making it possible to integrate easily with your central authentication service. With the four-year (or many times five-year) sticker price of college education in the $150,000-$300,000 range student debt is becoming a serious hurdle for many considering a higher education pursuit, simply because so many cannot afford to take on the debt, much less routinely come up with the funds to stay enrolled at an institution. Little of this has to do with being able to wave a piece of paper in the form of a diploma in front of an employer, like a ticket, and say “Look, I’m qualified. With Ledger, every single learning activity over the course of a person’s lifetime is tracked in learning units called Edublocks.
For many who can’t get past the sticker shock of what a college education costs, this could be a way to get on more equal footing with individuals who do have the means to obtain a college degree.
If you’ve ever designed an eLearning course, you probably realize how important the visuals are for attracting learners’ attention and helping them to engage with the learning material. When designing your course, you need to remember that although very important - visual design should never steal the spotlight. Minimalism is a classic principle which can easily take your visual design to the next level. Every detail counts, so make sure you’re not overdoing it by reducing the amount of elements on a page. If sections of your learning material are full of details and each one is important, it’s worth it to maintain your minimalist attitude and use interactive graphics to contain all that knowledge in one place and avoid cluttering it.
Clicking on an image, learners will be able to access more detailed information about that area, fully controlling the learning and maintaining their own pace. Another minimalist-driven piece of advice: Never try to fit all your section content into one page. Add small mood lifters, pictures with funny captions, some insider jokes or special interaction design (for instance, when loading new course materials you can display a funny message like “Run, hamsters, run!”).
One of the most powerful tools visuals give you is the possibility to create a clear visual hierarchy. Learners will be reading from left to right, so place top priority content on the left-hand side of the screen.
Even if you think that nobody pays any attention to fonts and colors, the truth is that these aspects of your design matter. Use these ten visual design tricks to create compelling learning material which not only provides an excellent learner experience but also inspires students to expand their knowledge in ways inaccessible to traditional learning practice.
As a first step to answering this question, I want to encourage you to think about what is motivating you to adopt an LMS into your training infrastructure, or to enhance the existing feature set of your LMS.
Given that you share these great, worthwhile ambitions for your LMS, you are likely to be more motivated to select an LMS based on whether or not you feel as though it will help you accomplish your goals for implementing it in the first place. Based on our understanding of what features enable an LMS to perform its essential functions for administrators, and which features encourage the highest adoption rate amongst an audience, we’ve ranked the key LMS features of critical importance to of some importance. Keep in mind that this list of features is not comprehensive of every feature available on the market, but it does include what we deem as the main features to keep in mind as you decide which LMS provider to select, or which features you’d like to upgrade your LMS with. If you have any questions about the list or want to know how our Learning Management System stacks up, please give us a shout at 1-800-850-2025, or fill out our Contact Us form.
Research from more than 126 articles indicates that male brains are eight to thirteen percent larger on average than female brains[1], but that doesn’t mean that males are smarter, or have a greater capacity to learn than females. While I won’t go through all 100, I’d like to focus on three key gender differences in males and females that should be considered as managers create training programs for a diverse workforce. Historically, men have been associated with the role of the provider—the hunter and gatherer, the builder and the bacon-bringer—leveraging superior physical strength to provide a means for the family’s survival.
Playing off these gender differences, men tend to learn best by example, or when given a specific problem to solve that has a real-world application.
In Chapter 3, Men Go to Their Caves and Women Talk, from the popular novel “Men Are From Mars, Women Are From Venus,” author John Gray writes about the differences in male and female communication styles. These assertions are not just observational, but could have much to do with the scientific finding that females appear to have language functioning on both left and right hemispheres of the brain, when males typically process language on just the left side of the brain.[4] This indicates that the female brain is more dedicated to language, and optimized for a more collective learning environment. Why is it that men always seem to know where they’re going when given a map and women have a better sense of direction when they are given a landmark point to go off of? Since male and female brains differ in structure and activity, training materials should be presented as a blended approach and incorporate different training methods that appeal best to both genders. For example, since males tend to learn best when material has a real-world application to it, prefer to work independently and tend to develop motor skills over analytical skills, instructor-led training, or on-the-job training, may be an effective training method for males—giving them an opportunity to physically emulate new skills that are central to performing daily tasks. For females, who are more inclined towards abstract learning concepts, work best collectively and tend to develop a more analytical skillset, an organized training approach that incorporates the opportunity for a shared learning environment—either a classroom-based course or through eLearning solutions with a social community—will be the most effective. It’s obvious enough that well-trained employees perform better and are more comfortable in their positions. Cloud training courses are more cost efficient since they allow you to go completely digital, therefore cutting down many expenses usually associated with training. The lack of delay applies not only to the launch of a training program but also to removing downtime. Another benefit to storing your information in a location that can be accessed remotely is the ease of access not only to the entire course but its individual parts. Simone Smith is a part of the team behind Online Courses Australia – one of the leading providers of education opportunities in Australia.
Work is no longer a separate, physical place where we hunker down and think purely job-related thoughts.
Compelled by ideas and concepts that will improve our interconnectedness, speedy execution of a task, or ability to explore or discover things that will further our development, we cling to the power of technology in our personal and professional lives—ever expectant for what’s next. If you are seeking to forge a stronger connection with your employees, you must translate these desires, realities and tendencies toward technology through a corporate lens and respond quickly to changes in our prominently digital workplace.


According to Gartner, “[h]ow employees use technology outside of work says a lot about the possibilities to bring smart tools inside the organization.” For example, Periscope, a new smartphone application that allows users to watch and respond to live videos from other users all around the world, is a consumer-focused application that could add value to the enterprise world. As much as we crave autonomy in our work, we want our work culture to be immersive and challenging—giving us the ability to forge relationships beyond natural work groups and to deepen our knowledgebase in a community. Since the people we want to connect with are not always a cubicle away, we need online collaboration tools that allow us to work together from any location or time zone.
Important, and often overlooked, is the concept of creating a virtual learning community within your organization to improve the efficiency, speed, and quality of knowledge transfer between individuals and groups.
To actively engage a digitally-driven workforce, your organization must pay attention to new technologies in both the consumer and the enterprise space, adapt to changing work styles, and embrace the concept of a virtual learning community where employees can develop skills that apply to current and future development.
For all enquiries, please get in contact via email or live chat anytime or call us on 1300 76 2221 during business hours. In this online management and leadership program you will learn how to effectively meet organisational goals and objectives, prepare performance plans, establish key performance indicators, influence individuals and teams positively, establish effective consultative processes and make informed decisions.
Earn your certificate online from the Mendoza College of Business in negotiation, leadership and business. Effective talent management is manifested in an organization’s ability to obtain and retain a range of individuals with different abilities and skill sets that are paramount to the innovation, development, promotion and sale of an organization’s products or services to the market. Beyond the initial attainment of talent, there are five key activities facilitated by an employee’s manager that help keep employee interest in working for an organization intact.
When employees have a clear understanding of the organization, what their role encompasses, and what goals they are working toward to help the company be successful, they acclimate to their jobs faster and have a higher sense of ownership over their performance. Training that is informative, engaging and easily accessible can help employees cultivate the knowledge required to help them become great at their jobs. Not only does ongoing training appease employee desire for improved efficiency and an understanding for existing responsibilities, but it satisfies a deeper desire for career advancement that can be achieved through the development of critical skills within an employee’s department. Typically, coaching is a 1:1 phenomenon where knowledge is transferred from a senior employee (manager) to less experienced employee. Regular performance evaluations are essential to helping employees understand responsibilities, workload priorities, and how their contributions impact the organization’s success. In doing this, managers can highlight the tactics of high performing employees that can be emulated by others, as well as keep the employee or team that has been recognized satisfied and committed to continued excellence. If employees see a future in the organization and are backed by a manager committed to furthering their success they will be much less likely to jump ship and look for a new job. To keep up with market demands, technological innovations, and the changing industry landscape, an organization must maintain a range of individuals who are gifted in different skillsets to sustain or obtain a competitive advantage. It probably won’t surprise you that like me; you’re probably keeping track of over 30 accounts (though the average person has at least 90 online accounts). It’s called Single Sign-On, and it can help your LMS users eliminate the need to remember multiple username and password combinations.
It allows users to enter one username and password for all independent and related software systems—eliminating the need to remember separate login credentials for each program.
As a result, an organization can benefit from reduced IT support for lost passwords and username combinations, less valuable employee time spent re-entering passwords and trying multiple login combinations, and improved user identity management.
We also provide Single Sign-On API support upon request if your IT team doesn’t have the bandwidth.
While a few decades ago it was reasonable for individuals without a college degree to be able to start small in the corporate world and work their way up, it is much harder to do so today. I’ve got a four-, six-, or eight-year education to prove it.” More of it has to do with the fact that we measure preparedness and skill aptitude first by proof of preparation through study and then by proof of understanding through experience. For those who already have a college degree, or can get one, this could be beneficial as a supplementary resume that proves skills and aptitudes that surpass initial role requirements. Visual design not only impacts the course’s usability but also brings plenty of learning benefits to its users. That’s why every single visual element of your design needs to be perfectly coordinated with other elements, accurately reflecting the general theme and feel of the eLearning course. Remember that color is itself a form of information and its overuse is bound to decrease the learning performance.
Sometimes learners need to learn lots of key details without losing sight of the greater whole, so clickable hotspots on your imagery can be your best solution.
Instead, use white space to divide learning materials into digestible bits and keep your paragraphs short so learners are motivated to go through them. You don’t want to end up with a stack of photos which add no value to the learning experience or get learners closer to the learning objectives.
When designing your course materials, use visuals to highlight specific information and guide learners through the various steps of the learning process.
Make sure to balance your page and distribute content in ways which suggest different degrees of importance. Our eyes are built to unconsciously notice images and our brains can process them in record time. If you’re looking for an LMS or want to improve your existing LMS, you’ve likely bumped up against this question a time or two. It is probable that, like many of our clients, your goal is to make training more efficient, effective, and results-driven than ever before. Though, we do realize that this feature ranking may vary depending on an organization’s industry and their specific goals for their training program. Again, the features listed under the three importance levels will vary depending on what industry your organization is in and what your specific goals are. Even though brain size doesn’t make a difference in intellectual capacity, there are, however, important differences between the neurological make-up of male and female brains that point towards gender differences in learning that are important for managers to consider when developing a training program. While these gender roles may not be as prolific in today’s society, there is merit in these historical patterns that supports scientific findings of how males and females learn best.
Whereas women tend to learn best when given the time to let ideas and concepts marinate—demonstrating a stronger inclination to read organized materials about a subject and ponder their significance in a greater context.
He suggests that men are more introspective than women when faced with a problem— less vocal about their thoughts and emotions, and more inclined to process them in isolation—and that women are more extrospective—deeply relational and more inclined to process emotions and seek answers in a community. While this isn’t always the case, it is a fairly familiar phenomenon that most people can resonate with.
Online learning may also be a good option for male learners as many tend to learn best when given the opportunity to find solutions in solitude and then share more developed thoughts, ideas, and skills with a work group.
With this idea in mind, companies all around the world continually set the bar for training higher and higher, investing more time, money and effort into employees’ education.
Maintenance is performed by the cloud server in real time while your employees are working on their training. If they’re out of the office on a business trip or at a meeting, they’ll be able to access their material anywhere. If an employee needs to refer to a particular part of their training or a company policy, they can do so on the go. The Learning Management System will keep track of employee progress, informing you where everyone is in their training voyage and how quickly they are progressing. Depending on the position of a particular employee, they’ll have different responsibilities and, therefore, require different skills and abilities to function efficiently. All of the information will be accessible at once from any device the employee chooses, even if it is their own personal device that they use at work. They’re a major overhaul of an outdated method, designed to help you get the most out of your training while at the same time mitigating a number of issues standard training sessions have been facing.
Simone believes that a proper work-life balance and a desire for self-improvement are keys to success in both private and professional life. With modern technology, we are effortlessly connected to one another—simultaneously working, texting, searching, discovering and learning. Corporations could leverage technology like Periscope to live broadcast ideas or news they want to share, showcase R&D efforts or new product or brand releases, show moments of a work day, conference or an event, etc. That means that we want to be able to get in touch with individuals across the enterprise quickly and efficiently.
Tools like invision, that allows employees to provide feedback on product prototypes or designs virtually, or Proposify, that allows teams to collaborate on, review and send proposals online, can dramatically improve workflow and communication between employees. Online education programs, often organized and deployed through a central learning hub called a Learning Management System (LMS), offer alternative learning methods that allow employees to sharpen skills that apply to their current jobs as well as to their future development. If your organization needs help with the virtual course development process, or is looking for a partner who can help you pave the pathway to a more efficient and powerful digital workplace strategy, Knowledge Anywhere may be a good fit.


At the end of this course you will have gained the knowledge required to successfully apply different leadership styles to enhance your management and leadership capabilities. When an organization is successful at managing its talent, the organization often meets the strategic goals and objectives essential to achieving a competitive advantage.
When it comes to training, the method of delivery, the quality of the training content, and the frequency it is delivered are important aspects that management should prioritize when developing a talent management strategy. It also helps management raise awareness of the pace of change as the market grows and matures—ensuring that every employee is positioned to help the organization be successful now, and in the future as new technologies emerge. Coaching can help management draw out roadblocks, frustrations, and needs from employees—helping managers approach employees with workable solutions. High performers are motivated to succeed in existing roles when the opportunity for advancement is within grasp.
Thus, a sustained approach to managing talented employees is central to the survival of the business.
The user data stored by the Identity Provider can be leveraged to access other systems when a connection is forged between that Identity Provider and a Service Provider, like Knowledge Anywhere’s LMS.
I had a professor who put it this way, “A college education has become mandatory in today’s society, but having a college degree won’t make you successful.
But, what if qualifying someone at the start of their career for a particular position wasn’t contingent upon a degree, but rather a collection of records that could prove that knowledge mastery had occurred. Anything from reading a book, writing an article, or completing a project at work qualifies as viable, earned learning unit that anyone can earn.
For recruiters, Ledger could help organizations more accurately align incoming employee interests and capabilities with job roles to discern the best fit.
The right visual design can build a hierarchy of information, helping learners in knowledge comprehension and retention.
The best visual designs are so seamlessly integrated with the course topics that users barely notice them – still, they play a key role in directing learners’ focus in appropriate directions. It’s not a good idea to force learners to decipher the meaning of visuals which aren’t exactly relevant to the course’s topic or are just there for decorative reasons. Interactive graphics are great for presenting lots of detail without overwhelming learners. Introducing many new concepts at once is always a bad idea, no matter what type of learning materials you create. When people want to learn how to make or fix something, they like to follow a physical procedure instead of reading a paragraph of text. However, remember that simplicity and moderation are again your best friends – after all, you don’t want to turn your eLearning course into a big, digital joke. Examine every single image and check whether it reflects your brand and is relevant to the learning process. For instance, place a key piece of data on the left side and balance it with a compelling image on the right side. With over 100 LMS features out there and 1,000+ LMS Vendors globally, making the decision on which vendor to choose and why can be daunting for even the savviest of LMS buyers. You want to be able to show upper management the ROI of your training spend, to observe a more consistent work ethic amongst your workforce, and to imprint a better understanding of fundamental principles and responsibilities within each job role in your organization. If your users are reluctant to log into your LMS, much less complete coursework on it, you won’t be able to see the results you want. For example, if one of your main goals is to generate revenue through your training platform by selling course content, then e-commerce will be a “must-have” feature for your organization instead of a “nice-to-have” feature.
Specifically microlearning, which delivers information in short video bursts, may be ideal for male learners. Traditional training methods, such as sessions that companies would hold in a conference room, have been the standard for a long time. You won’t need to create any complicated schedules, maintain technology, or dedicate any more of your time than it takes to check up once in a while. As a result, your employees won’t need multiple devices or supplementary materials to make the most of their training experience.
It’s a simple choice and a step in the right direction for the future of your company and the productivity of your employees. We crave information on demand and are constantly seeking new ways to accomplish more with less time in the day on all fronts—professional, relational and personal. The possibilities are endless, and all of them result in a more exciting way to engage employees across an organization. Leveraging virtual learning technology can help organizations accommodate changing work styles to better connect with their employees and improve the overall performance of individuals and teams.
With a virtual corporate university, your employees can quickly access and share the information that they need to work independently and within groups and refine the business skills required for their positions regardless of their location or device—allowing you to meet employee expectations for learning in the digital workplace.
Probably, considering that many times our login credentials are the last thing on our mind when we seek to enter an application or account.
When this connection is established (usually through an API), a user only has to enter their login credentials once when they login to the network. Essentially, it is the ticket that gets you into the stadium, but once you’re inside, it’s up to you to make the right choices that will lead you to where you want to be at the end of the day.” If what my professor said is right, then anyone without a college degree will find it much harder to qualify or even get an interview for the job they really want.
Amy Scott, a Marketplace education correspondent, discusses a digital education concept called Ledger that does just that. This learning concept is based on the technology behind digital currencies like bitcoin’s digital ledger called the blockchain, and would allow for a new education model where anyone can earn the credentials required for certain jobs, even without proof of a college degree. And, for corporations, Ledger could help show the lifetime learning potential of employees and provide value insight as to which employees are poised for future advancement and leadership opportunities. Visually break the text with bullet points and put your takeaway messages in bold or underline them. Good visual design should ooze positivity and help to create a learning experience which is full of energy and enthusiasm.
It can be a key idea or concept, a question you want to underline or any other type of essential information.
The design of your page should clarify any doubts learners might have about the hierarchy of course information. Remember not to overuse such visual features, or you risk cluttering the space and confusing learners.
Therefore, you’ll need an LMS that does what it’s supposed to do (deliver virtual training materials to an audience of learners and track and record learner interactions with those materials), as well as to present a learning environment where your audience can thrive. However, the advent of cloud-based corporate training and development has changed the way many corporations approach training, and there seems to be a number of reasons why it might be time for your company to follow suit.
Scheduling can be a nightmare, because you need to isolate groups of employees for specific training. As soon as you upload your content to the cloud-based Learning Management System, it’s ready to use. With all of the information located in one place, it’s also easier for your employees to learn. With cloud-based training, you’ll be able to deliver job-specific courses and basic skill development courses in the same pass.You won’t need to pull apart particular groups of employees to give them information that only applies to them – it’s all in the cloud. To do this, management must keep a keen eye out for exemplary performers and make efforts to ensure they are set for success when a new position within the company becomes available. Once their identity has been authorized by the Identity Provider and the user proceeds to navigate to the individual software program or application (like the LMS) they will be automatically logged in. Make sure learners can control the video – viewing and reviewing it, they can learn at their own pace. Make sure this type of information stands out visually from the rest of the content or imagery.
Emphasize only certain points of your material – you don’t want learners to have trouble telling which pieces of information are essential to the topic of your course. That’s why it’s important to weight your feature wish list by the impact that the feature will have on your audience versus what sounds cool and impressive. It’s also a good idea to use video to support the learning of abstract concepts and processes.



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