The workers in an organisation would not know what their roles and responsibilities were, so they would not be able to carry out their daily tasks and duties. The managers would not be able to train their workers reports so the workers would not possess the skills they needed to carry out their jobs.
On the whole people are able to communicate with each other as this is a basic human function. This is defined as communication between two or more people and involves the transfer of information (or message) from one person to the other(s). At each stage in the process encoding, transference, and decoding there is the possibility of interference which may hinder the communication process.
Language issues and Cultural Differences : the receiver(s) may not (fully) understand the language used by the transmitter. Environmental issues: If the environment that the transmitter or receiver are in, is noisy and full of sound, the sounds may prevent the message being fully understood.
Channel issues: If the channel used to transfer the information is poor it may prevent all or some of the information being transferred. Receivers Attitude and behaviour: If the receiver(s) is not interested in the message (or unable to give their full attention to decoding) this may reduce the amount of information received or the accuracy of the information transmitted to them.


Communication can take various forms but all forms involve the transfer of information from one party to the other. However successful organisations strive not only for communication but effective communication. After encoding the message is transferred via a medium called a channel, for example a letter, fax, phone call, or e-mail. Examples include a faulty fax machine, a crackling phone, handwriting that cannot be read or in the case of oral messages incorrect facial gestures. In order for the transfer of information to qualify as communication, the recipient must understand the meaning of the information transferred to them. There may also be language problems (that the communication process) if the message contains technical information and the receiver’s is not familiar with the technical terms used.
Comparing with the leaky bucket if the leaky bucket has to carry water over a longer distance more water will probably lost than if the journey was shorter. If the recipient does not understand the meaning of the information conveyed to them, communication has not taken place. The transmitter will need to send the information in a format that the receiver(s) will understand.


If you use a leaky bucket to carry water, water will be lost at various points in your journey from the water tap to your destination. Cultural differences created by an individual’s background and experience affect their perception of the world. Converting the information into a format that the receivers will understand is known as Encoding. Finally the receiver will send a message back to the transmitter confirming whether the information sent has been understood. The amount of water you will lose will be determined by the number of holes in the bucket, the size of the holes, the route you take to your final destination and length of time it takes you to get to your destination.
There may also be other events that occur during your journey which increase the amount of water lost.Similarly when information is transferred from the transmitter to the receiver not all of the information may be received by the receiver because of holes called noise. Just as in a leaky bucket, more holes decrease the amount of water, more noise decreases the amount of correct information received.



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