Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Download our whitepaper “How employee engagement drives profit” to better understand the "Service-Profit Chain" concept as well as the relationship between engaged employees, customer satisfaction and superior profits. Over the past few years, mobile learning has rapidly developed and revolutionised the way we learn. To understand this better, Prosell sponsored two Aston University post graduates to conduct an independent study of mobile learning.
Provide your customer services managers and supervisors with the skills to coach and develop their staff.
Learn how to develop conversational selling skills and turn a conversation into a sales opportunity. Equip your sales managers with the skills to coach and develop their frontline staff on an ongoing basis.
Designed for frontline retail staff, this course will equip your teams with the skills to adopt a successful conversational selling approach. Appropriate for client facing staff, this course will equip technical experts with the required skills to cross-sell other departments and harness the potential of word-of-mouth referrals. Suitable for sales and business development teams in industries where high value, low frequency transactions are the norm.
Gain the necessary skills to become an effective sales manager and develop your sales teams.
This course offers a solid grounding in the basics of sales for those who are new to sales, recent graduates or people who have spent less than one year in the sales function.
Most inside sales organizations today are in rapid-ramp mode, and they don’t have much to spend. The best way to protect this investment is to build a sustainable training structure that is inserted within the inside sales organization and designed to support the new sales skills. Sales Process and Structure: The biggest reason why inside sales organizations fail is because either they do not have a defined charter, or it has not been communicated throughout the company. The chart provides a snapshot of a sustainable training model that must be built and inserted into the DNA of the organization.

Sales training is an investment in your sales and marketing team’s education and in your business. Saves valuable labor expense by reducing duplication of effort, time spent on problem solving, and time spent on correcting mistakes. This fast-paced, educational sales training seminar is presented to individuals involved in development, building, and sales and marketing strategies to the powerful 55+ niche market segment. Refine and use a Unique Selling Proposition as a tool to help your company stand out from your competition. Please complete the form below for more information on our “13 Principles for 55+ Sales Success” sales training seminar. However, for many organisations the key questions still remain – is mobile learning here to stay?
This intensive five day course ensures that your in-house trainers can confidently plan, develop and deliver customer service training programmes throughout your business. Appropriate for new call centre recruits and more experienced operators, wishing to fine-tune their skills. Ensure they understand how they can actively contribute to lead generation and nurturing potential customers.
A good workplace coach can lead to increased employee engagement, lower turnover and improved performance.
This intensive five day course will ensure that your in-house trainers will be confident to plan, develop and deliver sales training programmes. Whilst many frontline staff might not feel comfortable with what they regard as “selling” they are very happy to talk to customers, understand their needs and suggest solutions.
Suitable for those moving into key account management or wishing to improve their key account management skills. Ideal for those new to sales management or for a refresher course for more experienced managers. Teams must have tools they can integrate through the sales process — from beginning, to the middle, and straight through closing. The sales department must put their marketing hats on and learn how to nurture their top prospects with engaging content.

Everyone must understand their sales charter, how they are structured, their revenue goals, the competitive landscape, and the customers’ engagement strategy. The talent and staff must support the training program and reinforce a universal language at all times — before, during, and after the training.
This structure will sustain your training investment before, during, and after training takes place.
Sales training helps your top performing team members stay current on the newest, most effective sales strategies and sales techniques. A customized PowerPoint presentation is complemented with personalized packets for each sales seminar attendee, role playing, group discussion and exercises.
It is suitable for recent graduates through to those new to a frontline role, or who have spent less than one year in customer service. So when they do decide to have their teams go through sales training, they want that training to stick and to grow as they grow. The training curriculum has to address the “must-have” sales productivity, sales intelligence, and social tools that help inside sales warriors sell. And they will also need to build a robust library of email templates to use for their call campaigns.
It is critical for some roles to be exclusively dedicated for training reinforcement, such as: Team Leads, Training Coaches, Quality Assurance, Managers, Directors. The investment in a sales training seminar is critical today if companies expect to support and position their sales teams for success. Interaction is encouraged, so registered seminar attendees are invited to e-mail questions or topics most important to them prior to the sales seminar. This advanced preparation lets us adjust every sales training seminar to the unique needs of each sales and marketing team.

A law of attraction coach
Bob proctor book list
Customer service training videos uk
Account manager training jobs yorkshire

Comments to Sales techniques and training secrets


03.09.2015 at 20:40:15

Out all undesirable thinking about cash, reprogramming.


03.09.2015 at 17:12:19

Ever it is you as a particular person think you are.