Speech or verbal communication is the most common communication medium, because it is the easiest to perform, people use it both on and off job.
Time: time is related to the rate at which the words are spoken, the length of the pauses, and the time spent on different sounds, this characteristic is particularly important in ATC communications. Emblems refers to common gestures which are a form of sign language and often replace verbal message entirely.
Illustrators accompany and complement the spoken word, they used for adding emphasis or giving directions. Regulators are used when we wish to control verbal interaction, such as nodding to encourage a person continue speaking. Adaptors are habits that are unique to the individual and usually developed during childhood, they help to control emotions or overcome discomfort. Affect displays reveal the feelings of the person while the accompanying words are held back due to embarrassment. Postures and gestures are various movements such like sitting in a low chair with arms and legs tightly crossed and looking down, this sends a message that the person is unhappy and is not accepting what is being said. Written communication is also extensively used in air transport operations, such as flight deck ducumentations which included operation manuals, checkliksts, data cards etc, these are all a part of daily flight operations.


This type of communication is usually used in flight map, charts and cabin display, for example, safety demonstration on screen before take off. Each intelligent element of the system must know the intent of other intelligent system elements. If you manage this site and have a question about why the site is not available, please contact us directly. Verbal communication is a big part of the aircraft operations, it happens everywhere from cabin crews greet passengers to be onboard to pilots communicate with ATC, and between ground departments etc. Sounds generally become annoying at about 80 to 90 dBs and can become damaging at 85 to 90.
Voice frequencies range from 1000 to 9000 Hz, continued exposure to loud noises can cause hearing loss.
A change in the harmonic compostion of speech can change the expression or meaning of a phrase, this quality is important in aviation. It is a one way communication, the checklist or documents send the information but it is up to the pilots to interprete the message and then take actions based on their understandings. Same as non-graphic written communication, it is one way only, however it's more visualised than just words, therefore it provides more clarity of the message send.


Automation in aviation is concered with reducing pilots' workload, enables the pilot to accomplish the tasks with increased safety and efficiency. The quality of verbal communication has a direct effect to the safety and efficiency of flight operations, therefore ICAO has developed The ICAO alphabet to regulate the language being used to communicate, these standard alphabetical words have been advised to increase intelligibility, especailly when communication conditions are poor. Pilots who have spend many years in noisy cockpits develop a characteristic hearing loss of higher frequencies because of long exposure to the noisy environment. The harmonic composition of speech either from the crew or from ATC can convey urgency as well as just conveying a routine communication. Also, people rarely trust just words, and always had the ability to read non-verbal cues, everyone signals thoughts and emotions involuntarily. However, people's basic non-verbal behaviors are learnt from environment and culture, therefore it is important not to misinterpret the behavior of people from a different culture or social group.



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