By default, all Server Intellect Virtual and Dedicated servers which are ordered with SmarterMail are set to use the server’s Primary IP address for the mail server, and all domains which utilize the mail server also utilize this IP address.
Once all these settings are in place, the last step to take is to update the IP address’s Reverse DNS entry to match the Hostname of the mail server. Once the Reverse DNS is set to match the hostname, and the standard DNS propagation time of 24-48 hours has passed, the domain will begin using the new IP address for it’s mail server address. If you have any questions or concerns regarding this procedure, or would like assistance with the process, please don’t hesitate to contact our Technical Support Department, and they will be more than happy to assist.
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Your IP address which stands for Internet Protocol is the unique number of your internet connection linked to all your internet & networking activities.


In this post we will learn about the simple steps to find out, reset, renew, configure and change the IP address in order to use a static IP, on your Windows 10 computer. The default settings of a PC is to obtain the IP address automatically, but you can change it if required. Select Use the following IP address and fill the required details (8 & 9 in above image) and click on OK, and you are done. If your computer is used on more than one network, enter the details like subnet mask, default gateway, preferred DNS server, alternate DNS server, etc. Now, we need to set SmarterMail to use the domain’s IP rather than specifying to use the Primary IP address for all domains on the server. Next, we need to edit the domain’s DNS records to ensure the domain is able to send from the new IP address.


As this step must be accomplished by a Server Intellect technician, you would need to submit a support ticket via the Unity Customer Portal requesting that the Reverse DNS for the IP address be set to match the mail server’s hostname. It is something a regular computer user would probably never really think about, but it is actually a very important technology which connects one machine to another via the Internet. To do so, open the Network and Sharing Center in the Control Panel, and click on the Connections link.



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