For over twenty-five years, Author Mary Greenwood has been resolving disputes in her professional career as an Attorney, Mediator, Human Resources Director, Union Negotiator, and Labor Arbitrator. More people are turning to mediation to resolve conflicts in areas such as divorce, neighbor and consumer problems, and small business disputes.
Covers the entire mediation process — from choosing [a mediator] to what to do if the mediated solution doesn't work. Rocco Mediate of USA hits his tee shot on the 2nd hole during the second round of the 137th Open Championship on July 18, 2008 at Royal Birkdale Golf Club, Southport, England.

Enabling JavaScript in your browser will allow you to experience all the features of our site. Her book How to Negotiate Like a Pro, Which has won six book awards, was based on her experience as a Union Negotiator. The sequel How to Mediate Like a Pro is based on her experience as a Mediator in over 7000 cases.Greenwood noticed that there were certain Rules or characteristics of The cases that settled that were not present in the cases that did not settle. Recognizing this, courts are also beginning to require people to use mediation to settle custody disputes, small claims cases and even civil suits.

How to Mediate Like a Pro presents strategies and practical tips for the Mediation process. It will give you insight on how to deal with difficult parties, how to break an impasse and how to close the deal.

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