You may also earn the certification while pursuing the full master's degree and completing the four-course sequence and other certification requirements as part of your degree program. Request additional information about the coaching certification and sign up for an Organizational and Leadership Coaching Information Session. Part-time degree student Ashley Boehm Punzalan, a manager on Google’s learning and development team in San Francisco, finds the certification professionally valuable. Whether you are an experienced talent management professional or you have deep understanding of organizational operations, developing your ability to coach provides new opportunities for you to make a difference.
Each of the four courses required for this certificate is offered in our hybrid format — part online learning and part on-campus.
Develop individual skills in the practice of coaching as well as a broad understanding of coaching within the larger context of organizational performance and change. Learn from MSLOC faculty, who can bridge theory and practice based on their own deep professional experiences. Study with and grow your network of working professionals with expertise in change leadership.
Organizations are made of PEOPLE – People are a vital piece of all organizational processes and results.
The WHOLE organization – How can we keep in mind the entire organization and its interconnectedness? INVOLVES PEOPLE in the PROCESS – An OD consultant will facilitate learning, and although he or she may make suggestions, generally these practitioners do not give out answers. SESP graduate student Lanier Zimmer received a prestigious Luce Fellowship to work and learn in Asia over the next year.
The Luce Scholars Program is a competitive national fellowship program of the Henry Luce Foundation that is designed to enhance understanding of Asia among potential American leaders.
Zimmer says, “I was intrigued by the Luce Fellowship because it emphasizes leadership and provides an amazing opportunity to live abroad and work directly in your field of interest, which for me is education. A psychology graduate of Claremont McKenna College, Zimmer currently serves as assistant director of recruitment and placement for the Golden Apple Foundation, a nonprofit that gives awards for teacher excellence and prepares future teachers through a college scholarship program.
Previously, Zimmer worked for three years in admissions for the University of Illinois, Urbana Champaign, where she recruited and provided outreach to first-generation, low-income and underrepresented students from Chicago Public Schools and led an expanded early outreach program for underserved 9th and 10th graders.
Liz Fritz Vaggelatos (MSLOC 2013) joined Forsythe, an IT infrastructure and technology consulting firm, in March 2013 as a Knowledge Manager with a focus on communications and sharing.
Roberto Cabanelas (MSLOC 2013) has been appointed Global Head of Human Resources for Aon Hewitt. Laura Zeligman (MSLOC Student) was recently promoted to Learning & Development Project Management and Implementation (PMI) Manager for PwC. Think Differently: How can employees in learning organizations challenge traditional mental models around giving and receiving performance feedback?
Northwestern University's MS Learning & Organizational Change community is a network of change agents working across industry and function who believe in advancing organizations through the power of people. Think Differently: How can slowing down to reflect enhance individual performance in your organization?
Northwestern University's MS Learning & Organizational Change community is a network of change agents working across industry and function who believe in driving progress through collaborative conversations.
Based on her Capstone research, DeAnna Myers (MSLOC 2013) will facilitate a discussion on knowledge continuity management in the engineering field at the American Council of Engineering Companies 2013 Fall Conference. It is important for nurses to recognize why some people and sectors of society adapt very well to change, even chaos, while others do not adapt at all. This organizational change theory was developed by Pierre Collerette, Robert Schneider, and Paul Legris, three leadership experts from Quebec to address the perpetual change within organizations in the 21st century. This theory, developed by Kristine Quade and Renee Brown in their book, “The Conscious Consultant” as an empowering model for personal and societal change that promotes change as opportunity and to embrace it in a self-reflective and conscious manner. Family therapist Virginia Satir's Chaos change theory is widely used in psychotherapy and counseling.
You are encouraged to begin to think about the type of nursing contexts and change model(s) you wish to address as the context for your major assignments in this course.
The program follows our alternative schedule option, allowing you to pursue the certification no matter where you live in the U.S.

The coaching certificate courses and class sessions are the same as those offered for students pursuing a Master of Science degree in Learning and Organizational Change. These consultants are often called change agents because they create safe space to facilitate a process of change to improve effectiveness. How can we continually respect their emotions (yes we all have emotions, even within business environments), their job objectives and remember not to treat them as part of a machine? It’s important to think about effects changes will have from all perspectives in the organization. Ideally, an OD practitioner provides tools to help people better work in teams and eventually come to a place where they can facilitate change within the organization themselves. A student in the Master of Science in Learning and Organizational Change (MSLOC) program, she will begin with a language and cultural orientation this summer.
Every year 15 to 18 Luce Scholars receive stipends, language training and professional placement in Asia.
Although her assignment is not final, she is tentatively slated to be the Interim director of admissions and financial aid for the new American University of Myanmar. I have a unique opportunity to assist in creating a strategic plan and best practices for the admissions and financial aid offices at the American University of Myanmar. In her first year, Lanier led initiatives such as streamlining the application process, creating an online job board and using texting to communicate with high school students. Earlier, Zimmer taught English in a Basque public high school near San Sebastian, and during college she spent a semester abroad in Quito, Ecuador.
Prior to Forsythe, Liz held roles as an internal consultant where she gained comprehensive change management experience. Laura leverages her client service background to create learning solutions for her former group, the Advisory line of service. Though financial and economic issues contribute to the high failure rates, some research has developed around the human factors associated with the failures of mergers and acquisitions. The Learning & Organizational Change Digest highlights a few topics that have sparked conversation in our network.
The Learning & Organizational Change Digest highlights a few topics each month that have sparked conversation in our network. Browse the December 2013 highlights from Twitter, blogs, Google+ and other online resources. Through a series of blog posts about changing habits, Susan Barrett Kelly, a faculty member and alumna of MSLOC, shares with us a detailed look at individual change.
Browse the January 2013 highlights from Twitter, blogs, Google+ and other online resources.
Organizations, societal groups, including families that accept adaptation and change as a normal, ongoing part of life offer an environment where health, leadership, and excellence can flourish. The theory includes six processes within change, including perceiving, describing, accepting, questioning, acting, and changing organized within a spiral.
First developed to describe personal and family change, the theory also offers a useful guide for societal and organizational change. Analyze the Adaptation components within various change models and apply to nursing issues and situations.
Explore ways that nurses facilitate the adaptation to change process in individuals, families, groups, organizations, communities and society at large. Participate in class discussion related to the adaptation to change within individuals, groups, organizations and society at large.
In small groups, brainstorm a nursing scenario that applies to the four Change theories presented in this learning activity, using the case scenarios provided. In pairs or small groups, discuss how Adapting to Change is demonstrated in the Awakening Phase described in the Collerette, Schneider and Legris paper AND in the Active Change Model described by Quade and Brown.
In small groups, draw a model (using any components you like!) to illustrate your view of nurses role in facilitating adaptation to change (this can be at any capacity, whether in individual clients, families, organizations, communities or society at large). If you have trouble viewing them online, try right-clicking on the link, and select "Save Target as".
A good coach understands that making a difference depends on knowing how people learn and change.

The MSLOC program draws professionals from diverse organizational settings, providing a rich environment to develop perspectives on learning and organizational change. Creating a culture that embraces that fuzzy space, allows time for grieving and to let go can help create smooth transitions. My current MSLOC classes, Leading with Strategic Thinking and Executing Strategic Change, are providing me with very relevant theories and frameworks that I can directly apply to my future work. I will be a part of shaping the organization's culture, and I couldn't be more grateful that the content of my MSLOC courses is directly aligned with what I will need,” she comments.
Robert has expertise in global HR, talent, succession & leadership assessment development, organizational change and design, learning, compensation and benefits. Her role within project management allows her to collaborate with other functional groups within Learning & Development to analyze, design, develop, implement and evaluate onboarding, milestone and core consulting skills programs. Browse the November 2013 highlights from Twitter, blogs, Google+ and other online resources. Browse the October 2013 highlights from Twitter, blogs, Google+ and other online resources.
In a society where change takes place very rapidly and unceasingly, nurses need to ensure that they do not abandon practices that should be preserved.
In this theory, organizational change occurs across three dimensions: individual, collective and organizational.
Try to make it a meaningful environment that you can actually use in your current or future practice.
The formal background is giving me expertise I haven’t had the opportunity to develop over the years. Liz's MSLOC Capstone research project looked at how employees can work effectively and successfully in a virtual environment. Roberto’s MSLOC Capstone research was aimed at better understanding the development of expertise and expertise-based intuition of functional professionals. Laura has worked for professional services firms since 2008 and has a BA from the University of Michigan. This study explored factors that have a positive impact on the success of mergers and acquisitions. Browse the February 2013 highlights from Twitter, blogs, Google+ and other online resources.
Entire nursing theories have been based on this adaptation, for instance the Roy Model created by Sister Callistra Roy. It takes insight, skill, and collaboration to decide on the best adaptive response to any proposed change.
Results from this study support the existence of a positive correlation between resilience and commitment, and suggest that organizations seek out ways to foster resiliency in employees as a part of the M&A implementation. The results reveal that managers who balanced the three approaches engaged in organizational norms such as open communication, data analysis and prototyping to promote organizational learning.
Since stress is a natural outcome of any situation that requires adaptation or change, nurses also serve as buffers, agents, teachers, and guides in moving through times of change in a healthy way.
Over time, a transforming idea emerges that gives those involved hope, which supports them in moving towards the integration of the change. Based on her findings, Bea provides practical recommendations for managers who are looking to 1) expand the variety of decision-making approaches used in her team or organization, 2) build commitment to a change, and 3) bring out her colleagues’ strengths in decision-making. Browse the September 2013 highlights from Twitter, blogs, Google+ and other online resources.
Once the change becomes part of daily living, it becomes an integral part of the “New Status Quo”. Among the factors that impact M&A performance is the quality of the communication with employees.

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