With 12 yearsa€™ experience working with top UK clients, we have developed a range of telemarketing and virtual office services that businesses can use on a one off campaign basis or fully integrate into their processes.
We can provide advice, process and deliver surveys to collate accurate market data and improve decision making for your business.
Our in-house telesales team are trained to the highest standards to represent your business and generate more leads. We work closely with you to make sure the objectives for telemarketing campaigns are fully understood by our telesales team.
We believe we can deliver the best results for our clients, but don't just take our word for it. Integrity was created to make Business to Business telemarketing campaigns simple to commission, easy to understand and consistent in the results they deliver. Integrity specialise in working with professional firms and large corporate clients, notably Chartered accountants, insurance intermediaries and consultancy firms. Ratios - IBC currently deliver a slightly better than average number of appointments per day across all mid market campaigns. Campaigns - One of the key reasons we are able to maintain consistency in the delivery of high quality appointments is the way our campaigns are designed. One of Integrity's strengths is our ability to build an effective pipeline, this is a flow of appointments produced as a result of building a relationship with a prospect over the course of several phone calls and emails. Secondly we often recommend putting two people on a new (20 day) campaign; this way we are able to adopt differing styles of sales strategy and selling technique.
The third reason for recommending 10 to 20 days is that it will normally take one day for an operative to reach 70% efficiency on a new campaign and 3 to reach 100%.
The current average age of our callers is 35, which enables them to have far more credible conversations than most other companies who employ far younger callers as a rule. The key factor that enables Integrity to succeed with professional firms when others struggle is our ability to develop and deliver sophisticated marketing messages in a manner which is consistent with our client's brand image.
We have been working closely with IBC for many years and greatly value their professional and flexible approach. With the current global financial crisis, every business man or woman would search for ways to cut down the cost of running their businesses. Anyone who handles a telemarketing team knows for a fact that it is not a job for any ole Okie from the Muskogee, because it requires considerable experience and expertise, which is why it is a pretty good idea to outsource your telemarketing – just leave it to the pros!
Daven Michaels is an award-winning outsourcer and author of the book, ‘Outsource This!’ Daven has been honored more than any other individual or outsourcing organization. This entry was posted in Business and tagged 123Employee, BPO Services Company, Business Process Outsourcing Services, Call Center Services, Call Center Services philippines, Daven Michaels, gangnam style, Offshore Outsourcing Services, Outsourcing Company, Outsourcing in the Philippines, outsourcing style, Philippine Call Center Services, psy, Virtual assistant. Increase your sales and marketing leads with the help of our consumer lists, business lists and B2B leads, that have been pre-sorted to target the right customer for your telemarketing campaign. This is the price (excluding shipping and handling fees) a seller has provided at which the same item, or one that is nearly identical to it, is being offered for sale or has been offered for sale in the recent past.
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Integrity strives to provide a reliable, risk free appointment making (b2b lead generation) service to businesses. Integrity currently work with 20% of the UKs top 40 chartered accountants including RSM Bentley Jennison, Kingston Smith and Saffery Champness.
A pipeline will take several days to develop before we are able to see the benefits through increased appointments. This is due to building familiarity with the script, gaining an understanding of the sort of objections the campaign generates, and, the most effective method of dealing with them.
They are very skilled in building rapport on the telephone with people at all levels, including senior executives and are very efficient in following-up leads in a timely and effective manner.
Do you know that some people think that outsourcing is a complete waste of money? Outsourcing services will certainly allow your business to really take advantage of infrastructure, staffing and language capabilities so that your business can reach prospective clients. They Know and Follow the Rules – Telemarketing firms do not only know the rules but also follow them concerning phone solicitation, which has been laid down and enforced by state, federal or international agencies.
Break Barriers and Solve Staffing Issues – Outsourcing your telemarketing in order to boost sales, will keep you from worrying about hiring and training additional sales staff so as to fill temporary positions in your company. Get USA and Canadian Telephone number lists and Telemarketing Cold Calling Videos sample that can help a business run a successful B2B telemarketing.
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We also work with several insurance intermediaries including two of the largest, Jardine Lloyd Thompson and Willis as well as working for consultancy firms Ceridian, Penna and CACI.
Of those calls IBC would expect to speak to a healthy percentage of decision makers (this is only possible if the quality of the data is high in terms of the accuracy of decision maker names, and, the target prospects are mid market and below). This also allows us to identify an individual who is having a 'bad week' as opposed to concluding that there is something wrong with the campaign. In addition to this we can use this time to enhance the script and supporting marketing material by acting upon the initial responses to our calls.
Keeping an individual on a telesales campaign for longer than 20 days (1 month) will result in ever decreasing performance through fatigue and repeating the same message over and over again. This is because as we work through the data many prospects will be difficult to get hold of. They also provide us with valuable and comprehensive campaign MI and have become a valued extension of our Marketing Dept. Do you know that telemarketing is one of the effective ways of informing people about your product and or services? You can also count on the fact that telemarketing firms are bang-up to date on ever changing laws – this will of course prevent your business from inviting any kind of potential liabilities. The "off" amount and percentage simply signifies the calculated difference between the seller-provided price for the item elsewhere and the seller's price on eBay. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable.
Of these decision maker contacts (DMCs) we would again expect to convert a better than average number into appointments (this is only possible if the message to be conveyed is strong and targeted at the most relevant prospects). Frequently scripts created by other organisations are not developed in such a way as to achieve both immediate appointments and an effective pipeline. The message will begin to sound tired and the operative ultimately looses the sense of what they are saying, performance dips in tandem with morale, ultimately resulting in high staff churn.
With fewer records these people become concentrated at the back of the campaign resulting in reduced contact rates and ultimately fewer appointments. A lot of people are becoming oblivious of posters, banners, bill-boards and other in-your-face kinda advertising. Each 10 day campaign will result in about 150 records being 'closed' (not to be contacted for at least 6 to 12 months) which means there will still be approximately 200 records that can be reused on other campaigns. No matter how colorful or sharp your outdoor advertising posters, billboard and banner may be, people do not seem to be aware of them especially in big cities where everyone is of course rushing off someplace.
This is mainly because, as you can probably imagine, getting hold of the Financial Director of ICI, for example, is no easy task. Posters, banners, billboards and the likes will not be able to answer questions that potential clients or customers would want to ask, but your telemarketer can!

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