Brian points out an eye-opening study recently conducted by the Opinion Research Corporation for Cone.  According to the online survey, 93% of social media users thought companies should be using social networks. What do these people want from a company engaging in social media networks?  The top three responses were Problem Solve (43%), Solicit Feedback (41%) and Provide new ways to interact with brand (37%).
We define "hotel marketing" as creating better travel experiences for hotel guests and driving revenue growth for hotel owners.
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Wendy is Branch Manager at Brook Street in Inverness and is celebrating her 12 year anniversary with the high street recruiters on the day of this event! Wendy's career at Brook Street got off to a great start, after being promoted from a Temporaries Consultant to a Branch Manager in the space of a year. Angela Garry is a qualified teacher and psychotherapist with 24 years’ experience in administrative roles in England and Ireland. Andy is the Strategic Business Manager for Sue Bruce, Chief Executive of the City of Edinburgh Council. Andy also worked in the private sector as Senior Policy Adviser within Saltire Public Law and Policy, advising clients on how best to engage with government and to influence and enhance legislation and guidance. Since setting up Cameron Consulting in January 2004 I have been on a wonderful journey.Building on the coaching skills I learned while working with one of the Big4 international accounting firms the range of clients has developed to include senior executives, business owners, new graduates, first time managers and headteachers.
Based in Edinburgh, Scotland I am an Associate of the Edinburgh Institute at Edinburgh Napier University and also a Member of the Chartered Institute of Personnel and Development ( CIPD).
To demonstrate that I do what I teach I love to find out more about others and you should have no trouble finding a way to get in touch with me that suits you whether it be by phone or email or Twitter, Facebook or LinkedIn. John Curtis, one of Scotland’s leading journalists and a user of social media as a force for business growth. Margaret Williamson is Director of Boardroom Development Limited, the business she established in 1993. Margaret helps people at the top of organisations make the connection between their own beliefs, attitudes and behaviours and the outcomes they achieve for staff and customers. Gilly gained practical management experience in finance, sales, marketing and training in a variety of roles at Midland Bank, Mars Confectionery and Kettle Foods.


A lively, approachable and impactful presentation style makes Gilly a popular and sought after speaker. Amy firmly believes that we are all happier and mentally healthier at work when people develop effective relationships.
Amy, founder and CEO of Headtorch, delivers learning and development (L&D) sessions using a dramatic storlyline to stimulate discussion. With a background in theatre and education, business, mediation, neuro-linguistic programming and coaching, Amy’s purpose is always to provide highly accessible, thought-provoking and engaging sessions.
She has worked with a wide range of organisations including: PepsiCo UK, CIPD, Healthy Working Lives and the Scottish Institute of Business Leaders. Few people understand the importance of looking after high-profile figures than Joan Serafini. Lucy recently joined Principal Hayley Hotels to assist with the merger of the new Scottish Cluster Hotels across Edinburgh and Glasgow, consisting of Grand Central Hotel Glasgow, Blythswood Hotel Glasgow, George Hotel Edinburgh, Roxburghe Hotel Edinburgh & Bonham Hotel Edinburgh. I have 18 years marketing and communications experience in the not-for-profit sector, with 13 at a senior level. Add it here…Hotel Marketing Strategies is a crowdsourced collection of photos and screenshots showing creative hotel marketing in action. You won't find articles, interviews, videos, infographics or press releases published here anymore. Over the past 12 years, Wendy and her team have experienced some great successes - from winning an internal Branch of the Year award three years running to achieving regular quality at work awards for their performance. He is an ex marketing manager for the Post Office and a small business owner who has seen his own business harness social media to reach more than four million customers a week.
She is an experienced strategy and organisation development consultant specialising in working with business and community leaders. She combines a clear understanding and skill in strategic thinking with an ability to design and facilitate innovative learning opportunities that sensitively raise the self-awareness and capability of her clients. With a strong business background and interpersonal skills, Gilly is an enthusiastic and knowledgeable trainer and developer of people.
With speeches full of helpful tips and practical suggestions that audiences love for their immediate benefits, Gilly’s approach is enjoyable, frank and very memorable. There will certainly be drama and she’ll be very interested in your thoughts and ideas throughout.
With over 20 years of experience in the hospitality industry Lucy is looking forward to meeting the ACES delegates. For the last 12 years I have been managing the Jeans for Genes Day Appeal where I have been instrumental in raising over £35 million.
For the first time in their history, Assistants are starting to get the recognition that they deserve as strategic business partners and not just as a support mechanism.


Wendy firmly believes that regularly rewarding her team for a job well done helped them to achieve this success, and can bring a whole host of additional benefits too - as she will be discussing at this event. Andy was Business Manager to the Leader of The City of Edinburgh Council between 2003 and 2012, serving Council Leaders from different political parties and in both majority and coalition Administrations.
My workshops are aimed at getting people to speak up and have their voices heard and I have been engaged by organisations to help them hear those voices.
John is also motoring correspondent for the Daily Record, an expert on low carbon vehicles and is a broadcaster and business advisor. She began her consulting career in 1987 with PA Consulting Group where she was a Senior Strategy Consultant in their International Financial Service Group and a key account manager for the public sector in Scotland. In addition, Gilly has developed and grown Priority Management in Glasgow with year on year growth; her high standards and expectations throughout the business from administration to delivering training have resulted in a significant market presence.
By introducing people to new working processes and by leveraging existing IT, productivity and performance improvements are immediate, tangible and measurable. Her concept of an event management company seemed to fit in well as another arm of the organisation.The success has come from spotting the possibilities of business events and trips, to and from Scotland.
Her main area of interest is in the link between strategic outcomes and leadership behaviours. Gilly now has a first class team working with her to deliver the Priority Management programmes. She has to organise possibly the most glamorous event ever to hit Scotland.She was the Scottish co-ordinator of the Braveheart film premiere in Stirling, liaising with BAFTA, 20th Century Fox and essential services, such as local police, to ensure the evening for the event went smoothly.
They celebrate and recognise the role and its importance while encouraging Assistants to take control of their personal development, and drive their own career agendas. We have left no stone unturned to give our customers anything that is synonymous to perfection. This has consequently been a major factor in pushing up the profitability of the company over the years. We provide 24x7 services be it a day or night. The company is run under the leadership of Mr. Vinay kumar pandey who is also the vice president of Republican Sena (Maharashtra state) and very hard worker, positive thinker and very active person. Kamlesh Pandey who has a tremendous experience in various fields like courier, cargo, logistics and travel. Vinay D pandey who  is also a vice president of Republican Sena (Maharashtra state) and  very hard worker, positive thinker and very active person.



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