Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. TweetScoop.itCustomer Relationship Management (also known as CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. Then we add the leaf with each bullet point. For example we can add the following steps or actions in the diagram.
Then we can convert the list to SmartArt by using Insert -> Convert to SmartArt and then choose the appropriate diagram.


Then you can change the colors in the diagram so each circle will display a different background color. Finally, we got this nice CRM diagram with colors in PowerPoint that you can use in your MBA presentations or sale or corporate strategy PowerPoint presentations. Select the shape to change the color and Right click the object( click any object which you want to change color)2.
It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.


However, CRM is not just a software package or solution, it is an overall concept beyond software or a specific CRM platform or provider.
Choose “Fill” in the Format Shape box then “Solid” or “Gradient” depending on the appearance of the object.



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