I am looking for a "right fit" client selling outsourced IT services who I can help to bring in a massive windfall of new sales and new clients. I want to give you a strategic marketing plan customized to your business to help you bring in more revenue and clients right away. Would you like to jump on the managed services bandwagon but don't know how to package, price, and sell your program? I specialize in providing small VARs, solution providers, and computer consultants proven, done-for-you computer marketing systems to attract new clients, close more business, and sell managed services without spending a fortune on advertising. Fill in the form at the top of the page to request this CD and get instant access to my video training series. Using Robin's Marketing, We're Bringing In $62,720 In Monthly Recurring Revenue (Up From $21,451), And That's AFTER Firing 13 Low-Profit Clients. We Closed The Year With A 37.1% Increase In Monthly Recurring Revenue And Will Bust Through The $2 Million Ceiling In The Year To Come! Those were the powerful words spoken to me the first day I was hired, and this analogy sums up very succinctly the role of quality assurance within a company. There is a well-known saying within QA professional circles that states the bitterness of poor quality remains long after the sweetness of meeting the schedule has been forgotten. If you don’t like unit testing your product, most likely your customers won’t like to test it either.
Take the time to genuinely wrap your mind around what you are testing, as well as what might be the future implementations. An informational website, a music streaming app, and an eCommerce platform are fundamentally different products. From test cases to checklist, it is of dire importance to track what was tested, what needs to be tested, what portions had issues, what needs to be regressed, what needs to be re-tested, etc.
Technology powering email marketing has advanced in recent years and marketers have simultaneously improved their skills.
Studies suggest Internet shoppers are frustrated by irrelevant ads and marketing campaigns.
Sending email blasts – one universal email newsletter to all your subscribers – should be avoided. The scenario above is but one ideal situation with email for ecommerce, but how do you achieve it?
Leveraging past behavior of subscribers is an excellent way to encourage visits and purchases.
Great creative with the ways your ecommerce store can use – and profit from – email marketing. Shipping confirmations should provide all details required to track arrival of the shipment. Email marketing is just one channel by which ecommerce retailers can connect with customers and maximize profit in the process. Deschutes is the undisputed “powerhouse of pour” in the Pearl District and a titan in the Oregon brewing industry. It is a place where the barstools are always warm, because they are always occupied (good luck snagging one for yourself).
Deschutes wears its crown proudly, perhaps unaware that it simultaneously wears another crown to which its loyal legion of followers might be entirely unaware: Deschutes has the best website of any brewery in Portland.
Elegant design: While it remains true that beauty is in the eye of the beholder, there are also features (in the web design world) that are considered universally beautiful.
We commend you, Deschutes Brewery, for being equally as adept at crafting a website as you are at crafting beer. Creating an effective visual identity for your business – from logo to letterhead to your online presence – is something that requires (and deserves) a tremendous amount of forethought. A marketing plan helps solidify the objectives of a company by identifying a clear understanding of both your products and potential customers. A successful marketing plan will showcase a deep understanding of what your company offers, how they offer it (and where, to whom, etc.), and will demonstrate clear insight of your particular place in the market, as well as details about your customer base and why they make the decision that they do. In order to know why your customer might choose your business, you have to have a crystal clear understanding of your product – and your competition.
Once you deeply understand your product and place in the market, you will then be able to lay down plans to move forward in a realistic and effective way. After you identify who your customer is and what their existing buying habits are, you must decide what it is to say to them.
For now, these changes only affect queries that are deemed “highly commercial.” However, it is an incredibly safe bet to assume that all queries will eventually join rank. Simply put - Google wants to make money and these changes are the subterfuge to enhance that effort. Perhaps less obviously, the elimination of ads from the right-hand column means there will be no more moral victories for advertisers who are outbid by their competitors. It’s not a secret to say that technical writing can be dry for both the writer and the reader. So what can you do when your subject matter, product, or service lives in the technical realm? A general rule in marketing copywriting is that the more words there are, the fewer of them will be read. When you fully believe in your product and services, that fact will be communicated in all of your content, from technical white papers to consumer-focused headlines.
Research – Whether you’re writing for a technical audience or consumer audience, you have to start with research. Walk Away - After you have compiled and studied your research, walk away and do something unrelated to your writing project. Set A Time To Write – Scheduling a time to write seems simple enough, but when your brain is faced with a task you’re not used to, or a task that may seem a bit amorphous, it likes to procrastinate. Don’t Get Stuck On The First Sentence – Staring at a blank page is incredibly intimidating, even for seasoned writers. Nothing Is Forever – To build off the last point, it’s important that you get your thoughts down on paper, even if they are just pieces and not completed, final copy. Content Management Systems (CMSs) are web software systems that make programming and building a website easy. Drupal 8 is a major rewrite of the code-base, and built on Symfony, a well-maintained PHP framework. ExpressionEngine 3 is a significant update, but requires only minor updates for the add-ons to the take advantage of the new features. The ExpressionEngine developers have decoupled much of its code base from its foundational framework “CodeIgniter.” By doing so, it is growing up and using more efficient framework – less “straight-forward” PHP.
Think of the difference between ExpressionEngine 3 and Drupal 8 as the difference between an 18-wheeler and a utility pick-up truck. There is a relatively unknown tool that helps to amplify the success of these ads even further, yet I very rarely see advertisers utilizing it.
I am referring to the “countdown” function available in AdWords, which allows advertisers to dynamically display a custom countdown within ads. These custom-built countdowns automatically update once daily, thereby (presumably) creating urgency behind the upcoming end date of a sale or another significant event.
The tone, or “voice,” of your advertising is, to paraphrase many of our parents, not what you say, but how you say it. Marketing - the essential component of a company’s relationship with people or brands before they become customers (or leads). Automation - the use of tools within a system to send personalized, targeted messages across multiple channels in an efficient and scalable fashion. Based on our exploration of the two words it is easy to see that marketing automation is a comprehensive solution. Message Tailoring: target prospects based on the actions they’ve performed on your website. Customer Segmentation: group, or segment prospective customers by their interests, behavior, and sometimes, even demographics. Communication Consistency: uniform, optimized, on-brand delivery of any marketing messages or communication across all channels and touch points.
Actionable Insight: detailed reporting on each campaign or channel to allow for for easily digestible data, statistics, or graphs to further improve future marketing efforts. It should be pointed out just how hard it would be to generate and maintain a truly effective marketing campaign for a high volume of contacts.
This ability for targeted messaging is radically different from traditional email marketing blasts. In direct contrast to plain email marketing blasts, marketing automation leverages behavioral-based targeting and communication. A word of caution…the value and success of any marketing automation implementation is relative to your business’ needs. Otherwise the outcome of a successful implementation will result in an increased operational efficiency and reaction to prospects’ behavior and communication when they are ready, increases in revenue, and predictable activities and accurate sales forecasting.
Doing so eliminates three entire steps from the knowledge-seeking process: 1) Scanning the results and deciding which website to click. However, in the efficiency-focused eyes of Google, every step is a burden regardless of how deeply its roots are planted in the process.
Google has immediately answered my question, thereby preventing me from engaging in the cumbersome process of clicking on a website (or various websites) to locate the same information. The real challenge is attempting to understand more complex queries, which has become Google’s central theme and predominant goal of 2016. For example, Google also understands the slightly more complex query “what year was Portland founded?” and once again answers my question directly within the SERP. In this case, Google is displaying an entire paragraph of information from a website that it deems an authority on the subject. Google has confirmed publicly that it recently launched an entirely new artificial intelligence system called “RankBrain” to assist with the process of determining rankings.
RankBrain is a self-teaching artificial intelligence system that converts language into mathematical entities.
It is safe to assume the RankBrain system will evolve significantly over time, much like the PageRank system has evolved since 1998. Of course, there are countless other “less significant” trends that will affect Google and other search engines in 2016, which I will cover in my next blog. However, there is a frequent misconception regarding the process as well as what proper content marketing actually entails.
Very simply, the primary objective is to transform all of your content into something that is unique and therefore memorable. The goal behind crafting your uniqueness is to attract views that result in links and shares, which consequently will attract new viewers and simultaneously improve your SEO. Unfortunately, the above scenario is not likely for most businesses, especially when the topics pertinent to their industry are inherently dry. Obviously, most of these tasks fall into the category of “easier said than done.” But there’s no crying in content marketing, and nobody promised you that domination of the internet would materialize with ease.
However, many times businesses are so close to their own products and industry that it becomes difficult to decipher which information is important, relevant, or understandable to your audience. It sounds very basic, but many times businesses have not defined their specific marketing audience. You shouldn’t create your marketing copy in a vacuum, but writing by committee is the fastest way to denude your materials of any and all efficacy. Before touching any web-building application, you first need to clearly define your website’s main purpose or objective. A great way to determine the importance of what elements are found on a specific page is to simply rank them. The first thing that you are introduced to is a promo for clearance items from designer names. Before scrolling for more content, the eyes circle back up to see the Nordstrom logo, as well as another small ad-strip for shopping gift cards. If the website being designed is information-heavy, it is beneficial to present the information in such a way that the user will be able to find information quickly, read through the content easily, then process it. If the website is more image-based, make sure the imagery being utilized is of high quality (no 20x20px photos blown up 5x its size, please). Simply put, “gestalt” is a German term most commonly used in psychology that means “unified whole.” You may have heard of the phrase, “the whole is more than the sum of its parts”. Clarity - Clarity among elements on a page means that every piece should have a clear purpose for its presence on the page as well as its positioning. You may have heard about responsive design, because the thinking has been around for a while now. Have you ever tried finding a specific destination without any directions whatsoever on how to arrive there? There are no extra bells and whistles on their search page, unlike other search engines like Bing or Yahoo.
First and foremost, before any design work is started, you must know the website’s main purpose, objective, and its end-users.
Last month, a couple of us from GRAYBOX took a flight down to San Antonio to attend the 2015 ExpressionEngine Conference. Although they chose not to use a common framework such as Bootstrap, Foundation or Skeleton, their home-rolled framework is similar to many of the frameworks on the web these days - responsive, grid-based and consistent. The spam module comes with a database of ham and spam values, and is configurable to work with your content because spam on one site is not the same as spam on another.
Unlike developer hooks, the Event Service is a broadcast of an event during the functional operation of an add-on, but closer to the code level without the need for an installation of a developer hook record in exp_extensions, or with the overhead of the extension settings. The update to ExpressionEngine is solid, and keeps the core functionality in tact, while upgrading many of the lagging features that had needed some attention over the years. Using Robin’s Marketing, We're Bringing In $62,720 In Monthly Recurring Revenue (Up From $21,451), And That's AFTER Firing 13 Low-Profit Clients.
Using one particular marketing strategy, we added almost $12,000 in new MRR (over $430,000 total life of contracts) with a monthly spend of $3,000. This year alone our revenue is up over 50%, and we've added over $20,000 per month in brand-new MRR. By focusing on only our clients who were truly profitable and aligned with our managed services model, we experienced a 51% increase in monthly recurring revenue. I've Gone From $1,000 In MRR To $30,000 In The Three Years I Used Robin's Strategies And Marketing!
I took Robin's advice and transitioned all of my clients from a break-fix to a managed model. I also systematized my referral program and I'm now reaching new clients by delivering seminars promoted through JV partners. Using a consistent combination of canvassing office buildings, attending key business trade shows, networking, joint ventures, webinars, seminars, organic SEO, a monthly newsletter, and Google AdWords, my business has grown 47%, breaking the $1 million barrier in revenue! We have continued to implement the "system" and have increased our MRR since January by almost 30%. Using The 'KLAMP' Method,I Sent Out ONE E-mail Campaign, Which Secured $29,700 In Annual, Recurring Revenue Right Away And Eventually Got Me To A Total Revenue Increase Of $88,548!
Not Only Did Robin Teach Me What Marketing Is, She Taught Me How To Use It To Increase Sales By 23%, Bring Net Profit Up 22% And Send My Recurring Revenue Soaring Up 184%! After lots of hard work, campaign planning and follow up, I have finally learned how to market and do it successfully. Robin has opened my eyes to the fact that being a good sales person isn't some magical process that only a select few can master — it truly is a methodical, step-by-step process that anyone can learn.
In addition, the average time it is taking me to close accounts is 3 weeks as compared to the 5-6 months it previously took.
Since purchasing the Toolkit, attending Boot Camp, and eventually joining the Producers Club, we've had amazing results! The biggest benefit we've received in using Robin's marketing has been the peace of mind we now have. Thanks To Consistent Marketing And Great Vendor Support, Our Backup And Disaster Recovery Revenue Is Up 30% This Year! Consistently marketing our message through these methods has allowed us to grow our Backup Disaster & Recovery revenue over 30% this year, and we're poised to do even more!
A lot of our success is contributed to our great partner relationships with Robin Robins and Intronis. Since joining Robin's group and eventually the Producer's Club, I'm constantly getting fresh new ideas and strategies to grow my business. By following Robin's advice, staying consistent with our marketing and joining the Producer's Club, I've gotten far more than marketing…and its paid for itself time and time again. Once I Understood That We Are As Much A Marketing Company As We Are A Technology Company, We Grew Our Net Income Over 307%! I never internalized the idea that we are as much a marketing company as we are a technology company. Ironically, InnoTek was able to accomplish the goal of efficiently and profitability for our clients, but I was not able to do this for InnoTek. After years of struggling I decided this needed to change so I began a mission to save my business, improve my quality of life and create success, with a focus on efficiency and profitability for InnoTek. We Have Been In Business For Over 15 Years, And I Had Never Cracked The Million-Dollar Revenue Barrier. We slowly grew to a point where I was comfortable and we were surviving, but I knew I needed to do more. We have been in business for over fifteen years, and I had never cracked the million-dollar revenue barrier. With Robin's help, I have implemented multiple campaigns, all resulting in huge gains for me and my company. In just a year's time, we secured a 46% increase in sales at a whopping 37% profit margin—and thanks to our HAAS offering, that's going to increase even more. Thanks to all the encouragement and support, sales are up, profits are up and our average contract price point is up as well. Once we found Robin, we realized there are strategies that, when mixed with hard work and dedication, work amazingly well and deliver results.
Robin has positively impacted our business by helping the company create a marketing engine.


Prospects Now Approach ME And Customers Think Of Me As Their Trusted Technology Advisor; Not Just Some IT Guy. Now that I have learned Robin's marketing systems and implemented her campaigns, I have positioned myself as a Trusted Technology Advisor in my community.
Over 400 of the nation's top experts in the IT industry recently gathered in Nashville, Tennessee to share best practices and recession-proof marketing strategies for their small businesses. After months of preparation, and despite some hefty competition, Tom Malesic of EZSolution, along with his right-hand man, Rich Crocket, accepted the keys to a brand new Mercedes and the distinguished title of "Better Your Best" 2011 contest winner.
When asked about her motivation for running this competition, Robin Robins stated, "I love hosting this event every year, and I am honored to have Tom as my new spokesperson, but the true excitement in all of this is knowing that even when times are the toughest they have been in a while, these guys can still produce their greatest successes ever.
While many folks were scrambling to complete their tax returns on time, over 350 of the nation's top experts in the IT industry gathered to share best practices and recession-proof marketing strategies for their small businesses. Being the skeptic that I am, I sat in the back of the room so I could make a quick exit if it got too boring. When I left her session, I left with what I call "manna from heaven." I bought both of her Technology Marketing Toolkit and her Million-Dollar Managed Services Blueprint. At first I completed the Fast Start CD, implemented a few of the ideas and made some immediate cash right off the bat. Our first step was to create a master client agreement based on the Ultimate MSP Contract Pack, which is another program from Robin.
I took those strategies back, implemented them and within the first two weeks we closed four of those clients. The first four clients that we sold brought in an additional $7,390 a month in new revenue.
What's even better is the fact that I get paid on the first of the month and I don't have to give those client's terms.
To a standing ovation, Marcus Thompson, President of Expedient Technology Solutions was declared winner of the Better Your Best Contest and Spokesperson for Technology Marketing Toolkit, Inc. Prior to starting Robin's Million-Dollar Managed Services Blueprint, I really worried whenever I lost a client. At the time I started on Robin’s managed services marketing system, I was only doing about $100,000 per year in managed services. I had to hire more staff to keep up with the increased demand, and I am still hiring more this week. I really recommend that you do more then read the materials and listen to the audio teleseminars Robin gives you.
Want To Get Your Hands On The Same Marketing Plans, Tools and Strategies These Computer Consultants Used? There's no charge for this, and it only requires a 30 - 60 minute phone call with one of my consultants. We will only use your information to communicate with you directly, and you can remove yourself from our list at any time with one simple click. Are you unsure about where to start and what computer marketing tactics will give you the biggest impact in the shortest amount of time? After all, you've probably already tried a number of things that didn't work and have had more than your fair share of "snake oil" salesmen. You'll learn how other small computer consultants have built their business and personal incomes using my Technology Marketing Toolkit System. Sometimes the scope can be paradoxical - a small change might affect many more components than what is visible to the end user. Try to analyze your email list with your unique content in mind and try to decide what groups of subscribers you have and what they want to buy and not what you want to sell them. To begin with you must have the ability to see how your subscribers interact with your newsletter – do they open it, which link(s) do they click, and so on. If you have customers who’ve made purchases before, send them relevant follow-up information. When they leave without doing so, you must send them an email reminding them to come back to complete the sale. It is frequently regarded as the busiest and most visitor-friendly of the 61 breweries in Portland, owing primarily to its elite location along the streetcar line only a few puddle-jumps away from the heart of downtown. Deschutes is runway ready with its sleek and responsive design, dynamic imagery, and simple but streamlined color scheme. Color palettes, design elements, photo usage, fonts, graphics, and dozens of other visual elements all come into play, not just with the materials you have in place now, but in the future as media needs change and evolve. A good marketing plan will also highlight the successful aspects of your business and products, but also shine a light on areas of weakness and opportunity that may need more attention. You need to be able to boil down both your business and its product offerings into simple, clear, direct statements that will serve as the overview and drive for all of your marketing efforts. Identifying your customer base and potential customer base is more than just identifying a demographic. Each individual marketing project needs to have own focus, its own purpose, and its own plan.
Each marketing project may have different calls to action, and each should be measured according to its own standards.
Notwithstanding other events, this news alone was the equivalent of a 9.0 earthquake in the eyes of seasoned AdWords advertisers. The answer, as always, is that Google has identified a pathway for increasing revenue that can simultaneously (and somewhat reasonably) be spun under the crafty illusion of creating a better user experience.
By displaying four ads at the top of the screen instead of three, Google significantly increases the odds that an ad will be clicked. Cleaner pages, fewer total ads above the fold, etc., are the common arguments in its defense.
After all, it’s heavy on specs, data, and other seemingly impenetrable subject matters, making it difficult to feel excitement or a connection to the audience or topic. When you’re intimately aware of your customers’ needs, you will be able to create content that speaks to them effectively and efficiently, and in a way that is meaningful to them. While fancy marketing bells and whistles do attract attention, they often attract attention away from the actual product.
On the one hand, it seems simple enough – after all, we use words to communicate all day long. Our brains like to percolate new information and chew on it in the background, which gives it time to form a plan. Scheduling a time to write gives your brain a set parameter to start focusing the information it has digested, and will force you to sit down, get it done, and avoid distractions. Getting that first sentence out is difficult, and you may find you spend the majority of your time getting over that first stumbling block. When you build a puzzle, you need to get all the pieces on the table, and then you move them around until your picture is complete. While at first glance many CMSs seem similar, there are differences between them, and knowing which one is right for your project can be a bit overwhelming.
Because it is much more “standards based” than ExpressionEngine 3, any PHP developer familiar with Symfony will have an easy learning curve. Although it technically has a license fee of $300, the cost of building an ExpressionEngine site is generally lower, as it doesn’t require as much work to get the site up and running.
EE3 is much easier to get going on smaller projects, but can be easily scaled to architect much more complex features, and as a general rule EE developers are going to be cheaper than Drupal developers. The pick-up truck is usually the easiest and most useful for the vast majority of people, but the 18-wheeler is designed to be used for enterprise work and would be overkill for most.
This conversation can take many forms and have many different end goals, but it all boils down to your business talking to your customers (and potential customers). It is distilling your company’s vision and values into a set “personality” – whether that personality be a serious voice of authority and professionalism for a law firm, or a whimsical and fun tone for a toy shop. It will tell your audience everything they need to know about your company – who you are, how you conduct your business, how you view your customers, and more.
A simple way is to compile a list of “character traits” your business would have if it were a person.
It will define who your business is to people who may have no other knowledge or interaction with it. Part of the issue is the name; it is not as easy to say as paid search, it is not as ubiquitous as SEO, and the ‘automation’ turns some people off immediately.
For some companies, especially the ones that have larger potential customer base, the possibility of maintaining constant interaction with each and every person is quite overwhelming.
When used properly, marketing automation can all but guarantee that prospective customers receive narrowly targeted, highly relevant, marketing messages at exactly the correct time.
Basic email delivery services frequently are only able to send non-targeted email “blasts” to a large group of recipients in a one-to-many fashion.
Using marketing automation, a company can automatically send a new prospect just starting their online research some high-level information that is relevant to their exact topic. Thus, if your content marketing isn’t working, then marketing automation will not provide the desired fix. However, unlike the previous examples, the specific answer that I desire is not “front and center”.
RankBrain does not replace the Hummingbird algorithm that launched in August 2013, but rather exists as an addendum within it to help process highly advanced and highly ambiguous queries.
It is a safe to assume that PageRank, ever-evolving system that evaluates the volume and the quality of links pointing to your website, is also a top-3 factor. Consequently when RankBrain encounters a word or a long-tail phrase that it fails to recognize, its self-teaching system makes an educated guess as to what words and phrases have similar meanings based on its formulas, then ranks websites accordingly. However, because RankBrain launched less than 100 days ago, its evolutionary curve is likely to be sharp in the coming months. However, for the sake of conciseness, it is a fair summary to state that “informational SERPs” and RankBrain will dominate the SEO landscape in 2016. Too often businesses rely on intermittently publishing the occasional blog or sporadically engaging on social media. In a heartless world where attention spans are minimal and competition is fierce, one must deliver all content with an eye toward standing apart from the crowd. Every link or share that is generated could also potentially result in yet another link or share, thereby producing a cascading snowball effect of new visits. However, that segues into the next point about content marketing that is frequently forgotten: it must be a long-term and consistent effort.
Even the most utterly fascinating arrangements of words and sentences still require visual aids, preferably equally as fascinating.
Strive forth with confidence, and remember to engage uniquely, frequently, and visually to achieve success. It takes knowing the exact needs of your customer base, as well as how to quickly and effectively communicate your message in a way that solidly resonates with them. It is decidedly difficult to whittle down everything you want to say about your business, but it’s important that each marketing campaign has a singular idea – a focal point of a message that will resonate. Soliciting input from outside sources can and will be helpful, but it’s important to draw a distinction between someone who has an opinion and someone who has a say in the final product. Headlines are usually only 5-7 words after all, and that website only had a paragraph – how hard can that be? It works in concert with other elements like programming and graphic design to create a complete package that effectively delivers the message necessary to increase your business. This sounds obvious, however, designers at times tend to skip or ignore this step and make assumptions about what the client is seeking. Therefore the best web designers are carefully tuned to the needs of their users and have a firm grasp of each website’s purpose, the type of content that should live on each page, and how each page should interact and relate to the rest of the website. Determine their rank based on how closely aligned elements are to the main purpose or objective of the website. Essentially people tend to view websites as one whole entity before seeing the individual elements (such as the logo, navigation, main CTA, body content, footer, etc.) that comprise the entire interface.
In order to achieve clarity, the UI should be simple, easy to use, and uncluttered, employing many different facets of whitespace to give importance to or take attention away from elements. Unless your website is specifically geared toward tantalizing people with a mind-blowing design, most of the time your users are simply looking for information. Responsive web design (RWD) is a technique utilized in web design that aims to provide to site viewers the best viewing experience possible across a wide range of devices. The number of mobile users viewing websites on their devices will only increase over time, so make sure your website is running on a platform which gives the optimal experience for any user on any screen-size. As websites these days become more interactive, it’s the designer’s job to make absolutely sure the website functions well and is easy to use. For example, we typically find search bars somewhere at the top of the page (either top right, or, if called out more, top-center). The prototypes don’t even have to be coded up - they can simply be design mockups that link each page to another. Without a major version release since late 2009, I was excited to get my hands on the latest and greatest iteration of EE.
No crazy new features or anything, just some general housekeeping by putting the action items on the left, the config on the right, and refreshed the blocks of content with some actionable pieces of information. Some fundamental file structure updates have separated out the core EE code from the third-party code and updates promise to be a simple drag-and-drop replacement of the core code.
Additionally, new models can be framed up quickly - although there is not a data builder like some other frameworks, you have to create your tables and fields, then map everything to the model in your add-on.
Initially all of my clients came from word of mouth and I never had to go out and get the business. That has been a huge success and now, 3 years later, I'm up to $30,000 in MRR with just 2.5 people, plus project work, plus hardware and software sales. By reminding myself that Rome wasn't built in a day and setting one goal a week to further my marketing, I was able to succeed step by step in adding new marketing strategies to my business.
My advice for any new member is: don't do like most people and let these strategies accumulate dust on the shelf— they really DO work. I sent out the BDR e-mail campaign to existing clients and generated a 32% response rate and an increase of $29,700 in annual, recurring revenue.
It turns out that what I knew a thing or two about was sales (and I knew a little bit about marketing). So far those referrals have converted into 19 sales totaling $156,450 and we still have more deals to close. After using this process over a 1-month period, I have gone from closing 1 managed services contract per month, to now closing 5 per month! This carried us in the beginning, but eventually sent us into an endless cycle of gaining and losing clients.
By using the strategies Robin teaches like seminars, self-published books, articles and more, I am able to properly education my customers on the importance of having a backup and disaster recovery plan in place. I finally caved in and bought the Technology Marketing Toolkit and joined the Producer's Club. I am truly grateful to Robin and the amazing quality of business owners she has attracted to this group which have enabled me to create a better life by building and better business.
I have obtained 10 new clients, reactivated 4 former clients who were in the "gone or forgotten" category, and recently launched my monthly managed services offering; signing up 17 clients. The campaigns are great, but above all, the people I've met and the relationships I've made through Robin's Producers Club have been worth the price of admission.
There's a real positive "can do" attitude at the office and a feeling that there's no goal we can't accomplish. We did a lot of marketing - Lunch & Learns, advertising, direct mail pieces, and newsletters - but it was not consistent and we weren't getting the results that we desired.
By differentiating myself through marketing, I now have people I want as clients coming up to me at Chamber events, handing me their business card and asking me to call them. The highlight of this annual seminar was the "Better Your Best" contest, in which members of Robin Robins' Producers Club Coaching Program competed for a new car and the chance to be Robin Robins' Spokesperson.
Robin Robins, President of Technology Marketing Toolkit, Inc., awarded Tom his prize and his new title during the 2011 Marketing & Money-Making Boot Camp, held March 23rd-26th, in recognition of his exceptional growth in sales and profits. The highlight of this annual seminar was the "Better Your Best" contest which featured members of Robin Robins' Genius League Coaching Program as they competed for the Spokesperson Position and a new car with show-and-tell marketing strategies they've used to achieve a combined average increase of 149% in net profits, an astounding 1,083% increase in clients on a recurring revenue basis, and a 158% increase in monthly recurring revenue. I got there a day early and I couldn't decide whether I wanted to go to Robin's seminar on marketing or the HP Blade Server session.
But within 10 minutes, I was hooked, and at the first break, I moved to the front of the room. Then we adopted everything she outlined in the Managed Services Blueprint – and it really worked and has truly become a million-dollar blueprint for me. All of those contracts were for 36 months so that's a little over a quarter of a million dollars that we secured just using a technique that she taught us at the boot camp - and I did that in just two weeks.
On the first of every month $42,000.00 hits our bank account before we do any service, and it's all using techniques that I learned from Robin that I didn't have in place. I was working long days, putting the kids to bed at night and then going back into the office to get caught up for the next day. We customized Robin's book template to "Stress Free Computer Support" and used it in various ways to get new clients.
I've learned shortcuts and best practices for implementing ConnectWise, virtualization go-to-market strategies, staffing and organizational structure, internal processes and procedures, new client welcome documentation, and much, much, more," Marcus continued. Sometimes I had more turnover than clients coming in the door, which is a bad place to be.
I didn't have a good marketing system in place so most of the clients were only paying a little bit of money for server maintenance. The moment I sent that letter series out, I started getting responses from qualified businesses who were genuinely interested in our managed services!
I never thought people would read that LONG letter, but all the clients told me they read every single word. After doing this type of thing for almost 10 years, we've gotten pretty good at helping companies selling outsourced IT services to get results fast. It details how to get more new, high-quality clients; more specifically, it tells you where to start, the steps to follow, how to build a solid foundation, how to avoid wasting time and money on marketing that doesn't work.
Therefore creating or discovering a bug is not criticizing someone's work, but rather enhancing it. Utilize analytics to determine the target, put yourself in their shoes, and attempt to view the product through the end-users eyes (admin, user, and all other possible roles).


Ecommerce email marketing has become so complex many shoppers assume websites know more about them than they actually do. Don’t dwell on the myriad of possibilities, even something basic – like male and female – is an excellent start to segmentation! Make it fun by personifying your cart and use language like "your cart is lonely" or similar in sync with your branding.
We love the cozy lodge decor, which radiates a vibe of rustic sophistication and reminds us of our own office.
Today, opinions and decisions are made in split seconds, based almost solely on the visual components of the message.Your visual brand identity, and how it is presented to your customers, needs to be planned just as intentionally as your business goals. You need to know what compels them to make their purchasing choices, where they shop, what product they currently buy, who influences them, what media they watch, and what their habits are.
While each piece of marketing will help bolster the purpose of your overall marketing plan, each piece must also have its own clear focus and function.How Do You Measure Success? Going into your marketing projects with a clear understanding of what needs to be accomplished and how that will be measured will guide you toward creating effective, on-target messaging.
However, the shake-up was compounded further by the additional revelation that ads populating the righthand side of the screen have been axed into oblivion as well. As an added benefit, this maneuver also contributes to the ongoing slow death of SEO by marginalizing organic rankings and pushing them farther below the fold for highly competitive queries. Therefore, advertisers who were previously bidding conservatively will be forced to abandon that approach and elevate their bids.
Advertisers will now face increased competition in bidding, which inevitably will result in higher CPCs and consequently lower CPAs. The copy can end up being dry and lifeless, more of a space holder than actually beneficial to your audience. Respect the fact that technical readers don’t want a “marketing campaign.” They want information and facts. Many businesses try so hard to dress up their technical writing that it wildly misses the audience that matters most: the technical professionals.
For a technical audience, nothing is more of a turn-off than feeling like the actual content and information you were hoping for is nothing more than puffery or meaningless buzzwords. It’s not meant to create catch phrases or to produce water cooler talk about edgy marketing campaigns. On the other hand, sitting down to write a paper, article, or piece of marketing presents its own set of hard-to-quantify issues for people who are not strong writers or who aren’t used to longer-form (longer than, say, an email) copywriting. Know what information is going to be important to your audience, and compile an outline or bullet points that include all the information you want to convey.
When you write, you can change the order of sentences and move them around until you get the picture you want – but that’s easier to do when you have all the pieces on the paper. Writing by committee is the least effective (and most excruciating) way to write, yet probably the biggest temptation within a company. Following a simple method like the one above, and then augmenting it to fit your personality and situation will carve off much of the intimidation factor.
In this post, we’ll explore a few of the major differences (and a few similarities) between two of the most popular and most robust CMSs, ExpressionEngine 3 (newest update released in Oct. ExpressionEngine still has the backbone to withstand huge amounts of traffic and a solid architecture that is very developer friendly. And while the cost of building a Drupal site is generally more expensive, the Drupal site can we architected to handle more complex business logic and functionality. And each company, just like each person, is a different entity, so honing in on who your company is and how it speaks to its marketing audience is a crucial aspect in creating effective, meaningful, and impactful marketing. The tone of your marketing materials needs to match your company’s central mission, but it also needs to be employed cohesively across the board into all of your marketing materials, no matter what department or committee it originates from. Many people, even marketers, frequently use ‘marketing automation’ interchangeably with ‘email marketing’. Conversely, if (or when) a prospective customer is ready to buy, they can be sent purchase-related messages. 3) Orienting yourself to the website after it loads and subsequently scanning for the information you desire.Historically those three steps have been so fundamentally ingrained into the mindset of utilizing a search engine that they seem like an insignificant burden.
In 2016 I expect Google to make significant adjustments to RankBrain as its strengths and flaws are identified and then reinforced via hard data, therefore contributing to a further shifting of the ranking landscape.
Extreme examples of this effect are evident on YouTube, where amateur videos can “go viral” and transform average citizens into internet celebrities overnight. Many of your blogs will never gain any traction whatsoever and will fail to rank in Google. Visual aids also provide additional SEO opportunities, which further assist with elevating your rankings when optimized properly. Having a clearly defined set of eyes on the marketing copy will not only streamline the process, but keep your message direct and clear, based on the research you have already done. This ends up with the client expecting A-B-C, while the designer delivers X-Y-Z, leaving both parties unsatisfied and frustrated with the end result. To combat sharpness issues always make sure there are no “partial pixels” present on any element and that all pieces align with the pixel grid, otherwise the design of a page can seem out of focus and unrefined. The spacing between elements does not have to be literal white, but alludes more to the negative space surrounding the elements.
As a general rule, text and images shouldn’t overlap, unless there is a specific purpose or intent behind the reasoning of doing so.
When building responsive websites, the site is built using a proportion-based grid, flexible-sized images, and media queries via CSS. To do this, the essentials that are needed are simply a search field, a search button, and for self-promo purposes, a logo. If we place the search bar at the bottom of the page, it will take a while for users to find it.
The new version contains a few major updates, but generally sticks to the core and cleans up several areas that have been neglected for far too long. The control panel is now fully responsive, so using your mobile device to make an update won't be as annoying. So bit by bit I learned marketing and implemented the tools and strategies Robin had given me. Bottom line has been solid black for the last two years and we paid off the $100,000 in debt we had accumulated in the leaner years. The monthly recurring revenue from those 6 sales is $3,450; a total of $124,200 in revenue over 36 months. When you consider there are a lot of businesses closing their doors this is a pretty amazing bump. Robin's support plus that of our Accountability Group helped me to finally start executing on marketing. What I have learned is that it's not about a "shot in the arm," but it's all about following the recipe, staying the course, and going through the process. But despite the new economic environment, there's a distinct group of IT Business owners who are not only growing their businesses but are actually experiencing drastic increases in net profit, new clients and recurring revenue.
The contestants all shared the marketing strategies that they've used to achieve a combined average increase of 356% in net profits, and a combined average increase of 50% in monthly recurring revenue. Robin Robins, President of Technology Marketing Toolkit, Inc., awarded them this prize and the position of Spokesperson during the 2010 Marketing & Money-Making Boot Camp, held April 14-17 in Nashville, Tennessee, for achieving exceptional growth in sales and profits.
The more I sat there and thought about my sales situation (or lack thereof) the more I felt the urge to go to Robin's session. We had a MSP platform that worked (Kaseya), documented service level agreements, a master client agreement, and real SLA contracts that were measurable. I barely had any sleep, never took any time off, and ended up on blood pressure medication…and I'm only 30 years old!" he continued.
We added 7 more clients which brought our monthly recurring revenue to over $20,000; and that didn't include other project work we were also getting paid for.
I wasn't selling workstation maintenance, a high-end all inclusive service or getting large setup fees like I am today. The best part was the fact that they were pre-sold before I walked in the door - all I had to do was guide them down the path. Even though I screwed up the first 20 times, I've learned that you have to increase your rate of failure to increase your rate of success. If you do not go to market you will have wasted your money on a bunch of great knowledge that you never will put to practice!
The tests done by the QA team on a single item are drastically more intensive and objective compared to what a developer can perform on his or her own work. The point here is to find aspects from which to differentiate and customize the emails you’re sending based on a subscriber’s personality and buying habits. But if you want to increase, even double your sales from the email, more personalized offers should be your goal.
The more complete the customer profile, the better your chances of developing lasting customer relationships.What Do You Say?
Consequently more businesses may consider abandoning or de-emphasizing SEO as a viable strategy and refocus their efforts instead on paid search.
Here are a few basic tips to keep in mind when creating effective content for technical subjects. This doesn’t mean that your technical content can’t be –or shouldn’t be – compelling, clear, and well written; it simply means that it’s important to keep the flash and sizzle to a minimum so that it doesn’t distract from the message and facts. Let your products and services do the talking in the technical realm, and don’t be ashamed to let them do so. Technical writing’s sole purpose is to convey direct information in a way that many other areas of marketing don’t: in a stripped down, content-focused, straightforward manner. It has the simplicity for rapid site building and the flexibility for extensive custom system development. Additionally, it has to speak directly and effectively to the needs of your specific audience; it needs to be said in a way that resonates and compels.
These kinds of tailored programs are critical to nurturing your contact relationships proactively (not reactively), while retaining control over the flow of information. At the same time, the marketing automation platform could be configured to send a notification to sales or account staff, and recommend contacting the lead. This suggests that Google is either a) failing to understand the very specific nature of my query, or b) failing to pull only the information that I desire into the SERP. The resulting frustration usually causes reduced effort, which only serves to further feed the cycle of failure. One good idea is to create a proxy profile of the perfect customer, hang that customer profile up, and then write directly to that person. More often than not, companies that write their own web or marketing copy end up spending more time and money to get results that are far below what a professional could have offered in the first place.
In this post we’ll explore the most important web design principles to remember so you can make a website visually engaging, effective, easy to use, and memorable.
The amount of negative space employed can give a very different feel from website to website. To alleviate the frustration, follow the K-I-S-S rule and keep your website simple, direct, and easy-to-use. To alleviate their struggle, it is key to employ a clear, simple, and easy-to-use navigation. The barely-there navigation that exists on the upper-right hand corner of the page allows Google users access to everything tied to their google account, in a neat and simple package, without hindering the user experience.
In cases like this the conventional placement of useful UI elements is the best route to take. That's not too shabby an ROI for the training I was originally afraid to spend my money on! Progress was slow at first with several hurdles along the way, but by the 5th month, we had processes in place and started to experience real results! Plus, we had a documented marketing plan and we were getting leads and lots of new prospects. There is no better way to impress a new client or prospect than to give them a copy of a book you published. It's shaping up to an exciting 50% growth rate annually with a target of $4 million in just a few years.
Since I'm raising 2 kids (with another on the way) I would always have to tell them to be quiet or put them in front of the TV to keep them occupied as I took important calls. My profits were paying for our business to keep rolling along, but I wasn't making any additional profit after paying the employees. Finding bugs is the natural outcome of this action, and consequently quality and customer experience are elevated. Some of your customers are commercial quilters and buy more often so you can create a special promotion for them. Step it up a notch by offering free shipping if they order this extra product that same day. More advertisers = more competition = higher bids = more money flowing into Google’s coffers. But technical writing is not a place to show off prose or clever turns of phrase: it’s to convey explicit and exact information.
A gigantic portion of writing is editing, and it’s often easier to go back and work on that opening sentence(s) once all the other pieces are in place. But it is still very important that you are not the only one reviewing and proofing your work – selective, strong guidance will always benefit your writing.
Picture getting a huge pile of free wood in order to build a new house – the materials are all there, but you’re the one cutting, sawing, sizing, and piecing everything together on your own. Lastly, select how many days in advance of the event you would like the countdown to begin.
Email is but one component of marketing automation, but they are absolutely not the same thing. Leads looking at one product on the website can be sent information about that specific product, without a salesperson having to ask the lead anything.
Writing ten interesting blog posts significantly increases the odds of your discovery over writing one interesting post. The content and messages you create should be specifically for that customer profile; anything that falls outside that target area – even if it is information you might think is useful – should tell you that your message is not targeted correctly or precisely enough.
It would be a tragedy for a campaign to fail because everything was professional except the writing.
Humans are creatures of habit - if you place elements in areas where they aren’t usually found on other websites, you will inevitably confuse your users.Launching a website without any form of user testing. And I took our five largest prospects that had already previously said no at least twice to managed services.
I could not believe that people were faxing it back and signing up for my Platinum, high-end service.
Others are hobby quilters and perhaps buy only one piece of fabric and may forget about your store – you can stop this!
The ultimate goal here is urgency, so starting your countdown more than 10+ days in advance is not likely to have the desired effect. It is often as simple as a straight "numbers game", and those with the bullheaded determination to continue churning out content are much more likely to be declared the victor. Increasing line-spacing, especially with fonts encompassing a larger x-height than usual, aids in readability of long passages of text. You won’t know for certain any user behavior patterns on the website until you get it in the hands of users. For some reason, I could only get about 20% of them to say yes; obviously I was doing something wrong. Who will fix and regress the defects? These questions will help you choose the necessary ammo. If you're operating an ecommerce store, and you’re not generating stacks upon stacks of sales via email then you have serious work to do. Be careful not to have too much line-spacing with text though, as the likelihood of connecting the user’s eye from one line to another decreases when line-spacing increases dramatically.
Maybe the CTA you thought would get 100% visibility and 80% clickability performed poorly in actual testing. After all, she IS a lot better looking than the guy who was doing the Blade Server class so that helped make my decision a bit easier. And I took a couple tricks that Robin gave us; we'll call them "tricks" but they're not really tricks…they're just good marketing strategies. The stronger the association, the higher the chances of turning them from a one-and-done shopper into a returning customer.
Maybe the one subtle element on the page actually gets clicked 4x as much as you anticipated. When your visuals are beautiful, it behooves you to allow those visuals to speak for you, rather than clunkily ramrodding uninteresting sentences into every nook and cranny.
Creating a persona for your business can not only help you nail down the tone for your marketing, but it will also be a indispensable in- company tool across departments so that the voice and tone remains on-target and consistent. The website very adequately covers the SEO 101 basics, and also stretches into more advanced tactics like clean navigation silos, friendly URLs, speedy page-load times, etc. New media means new marketing opportunities, and businesses need to be ready to create materials for these opportunities. Social media: Social media efforts cannot officially be considered part of the website itself.
In order to ensure that the visual brand tone and messages adhere to the visual plan you already have in place, you need to create a “brand book.” A brand book is a detailed set of guidelines on how all the aspects of your brand is handled, from how your logo may (or may not) be used, to letterhead, to email headers and footers, to websites. It will hurt a bit to lose some of your words and thoughts, but in the long run, less is more. Many brand books are as detailed as specifying how far away the logo or design must be from any other visual elements. The more specific the brand book, the more you ensure that your visual business elements are in line and in tune with your company’s goals.



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