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Total Quality Management (TQM) is an integrated organizational effort designed to improve quality at every level.
On completion of the course, students will be aware of the relevance of Total Quality Management in companies or organization and the usage of various tools of TQM for analyzing the standards and measuring the quality of the organization.
Total Quality Management Specialist is responsible for all the Quality issues and may be employed as the heads of quality assurance directorates of banks, security agencies, manufacturing firms, construction firms, academic institutions as well as managers of local and international research institutions, non-governmental organizations, corporate bodies, International Civil Service, Local Government and other related Institutions, Ministries, Agencies and Departments.
Understand the basic concepts of total quality management and how the focus of TQM has become so important for all companies in recent times. To familiarize the students to the philosophy and role of TQM in revitalizing the organization.



To Enable them to Acquire Requisite Diagnostic Skills and understand the use of the tools of TQM. To determine the voice of the customer and the impact of quality on economic performance and long-term business success of an organization.
To provide a deeper knowledge of various principles and core concepts of Total Quality Management.
To know the principles of total quality management and peculiarities of their implementation. To understand the essential steps for the successful implementation of Total Quality Management.


To be in the position to use quality management methods analyzing and solving problems of organization.
Your use of this website constitutes acknowledgement and acceptance of our Terms & Conditions. This course is designed to make the students to understand the basic ideas, evolution and contributions to TQM.



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