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Many studies show that we communicate mainly through body language, especially when we are in an emotional state. Imagine how much you can gain by reading people by looking at their legs, arms, head, gesture, posture, eyes, mouth and hands, all before they say a single word.
Body language is highly visual and the best way to learn is by imitation, observing case studies and roleplays. Each gesture is illustrated with elaborate diagrams showing exactly how the body language signal works in practice. Exercises are provided to encourage learning non-verbal signals and allow a trainer to test the delegates based on content thought.
The Body Language training materials provided by Skills Converged comes in two parts, one covering common gestures (Part 1) and the other covers more advanced gestures and their interpretation (Part 2). What is the difference between positive and negative body language and how does it affect communication?
What if a person's hand is touching her face, such as her chin resting on her hand, touching her ear, touching her eyes, etc.?
How would you know if an individual is nervous even if he displays gestures that show signs of confidence?
This course is continued with Body Language Part 2 which contains more advanced gestures provided in the same format.
NOTE: When you purchase this product you get access to all the high resolution images provided in the course. The course provided here satisfies both needs by offering a collection of gesture cards categorised into a number of sections.
As with all of our training materials, you have the right to modify the content and we think the modularity of this course combined with the ability to edit content will make your life as a trainer or course designer a lot easier and more productive. Once payment has been processed, you will receive instructions by email and will be given links to the download pages. Simply add all three to the shopping basket and the discount will be applied automatically.
Skills Converged is a unique company that provides professionally designed fully-customisable training course materials based on the latest research in learning & development.
We can also provide this training course for your staff or your organisation anywhere in the UK.
We interact with others on daily basis and our communications can influence different aspects of our lives.
This course follows on from Communication Skills and aims to expand deeper into many sources of miscommunication.
During this course delegates learn to manage their emotions better so that these emotions don’t leak or burst into conversations at the wrong moment. What is the relationship between intentions and their impact and how should you respond to them? How can you use a simple formula in conversations to easily share your feelings with others? What is the “Drama Triangle” and how can it be used to improve your communication with others? This course is designed to explore several important topics in conversational communication, in more depth.
The course relies heavily on examples for teaching so delegates can easily see the problem with some conversations and then learn to improve on them.
Since many of our achievements in life depend on how well we interact with others, it is quite critical to know how to communicate beyond words. The course contains many exercises and comes with trainer notes with instructions on how to run the course.



After all there are many non-verbal signals to learn such as reading eyes, arms placement, legs placement, head orientation, hands, mouth, zones and other signals. To teach them, you simply need to show a gesture as an image or show it in person, discuss it with delegates, get them to practice it and move on to the next gesture. You can print them as many times as you like for your workbooks and distribute them to your delegates.
The course is highly modular and you can easily use portions of the course for your own specific needs or timing requirements. One is to provide a full day course on body language that covers various non-verbal gestures and increases delegate’s awareness about non-verbal signals and how to maintain relationships.
You can go through them as part of a one-day course or you can pick the gesture cards and use them in your other courses where you think it is more appropriate. Courses are designed with attention to detail both on content and style so that you can deliver unique state-of-the-art courses to your clients and get maximum results. Download our training resources and extend your portfolio to meet market demand and deliver state-of-the-art interactive training courses. Knowing how to communicate well can have a significant impact on an individual’s success and so it pays to constantly train on it and aim to improve your performance. It provides several easy-to-use soft skills techniques that can be employed in establishing rapport with others, strengthening relationships and avoiding common conversational traps.
Techniques are provided to manage difficult conversations and to avoid getting trapped in a psychological game going back and forth on certain points rather than moving forward to focus on underlying issues or concerns.
Many example conversations of poor communication are provided and delegates are encouraged to analyse them.
This course can be combined with the Communication Skills course to form a two-day course or you can use this course to extend any other related course to help participants improve their skills. In our experience, example-driven training is extremely powerful as not only it makes the content more memorable, but also reduces the dryness of certain topics which some delegates may find too overwhelming. There is a huge power in that which allows you to improve your relationships with people, whether at work or in personal life.
As a result, this course is specifically designed to accommodate these special requirements in a novel way.
This course is designed to be modular, so you can easily walk through these gestures as necessary and tell delegates about the significance of each. The other need is that many soft skills courses require the inclusion of a session or chapter on body language since you can’t really talk about communication skills in general without covering this topic. In particular, the course covers areas such as probing and understanding other people’s perceptions, understanding intentions and their impact, taking responsibility and avoiding blame. This is then followed by in-depth training on why and how these conversations fail and what can be done to avoid them. For example, you can combine this course with courses such as Listening Skills, Difficult Conversations, Assertiveness Skills, Conflict Management or others.
This approach will help you as a trainer to deliver a better and more engaging course and helps to maximise skill transfer. Many times, a simple eye contact can make all the difference in gaining a person's trust and building rapport, leading to better communication.
The course contains a large number of gesture cards which are documented in the workbook and the powerpoint slides. This way, you can easily use a subset of these signals in any course you deliver as necessary. The gesture images are provided in high resolution so you can print them with high quality if necessary.
This is subsequently followed by improved examples so delegates can see exactly how to use the techniques and what to expect of them.


Knowledge of body language signals can greatly help people in many areas such as communication skills, leadership skills, customer services, sales skills and so on. As a result, the course is structured in such a way to make it as easy as possible for trainers to select content based on their needs and include it in their training courses, or alternatively deliver it as one single course. Exercises are carefully designed to help the delegates memorise these techniques during the course and learn to apply them in real-time in realistic situations encountered in the real world. Thus, when rebuke is necessary, it must be done in a way which protects a person’s sense of self-worth.
No long lectures.At an appropriate time, when the person is capable of listening and not overcome with emotion.
Instead of rebuking him in front of the guests, I told him to come to the kitchen and quietly asked him to stop. Later, I reported to his grandparents how he had rebuked me properly, according to all the rules!  I told him that he acted like Yosef with his brothers, sending the Egyptians out before revealing who he was.”Be DISPASSIONATE about the negative IN YOURSELF AND OTHERS AND PASSIONATE about the positive!
This course will give you the tools to better communicate with yourself, your spouse and your children. Miriam Adahan is a psychologist, therapist, prolific author and founder of EMETT ("Emotional Maturity Established Through Torah") ­- a network of self-help groups dedicated to personal growth. She lives in Jerusalem, and has recently written on the struggles of life in the terror-beset land.Latest posts by Dr. Miriam Adahan (see all) How to Win Cooperation and Influence People - August 3, 2015 How to Master the Art of Self-Control - July 27, 2015 Immature Vs. The amygdala can rate any minor loss as a major disaster, such as not having straight hair or not getting all the candy one wants! Should I call an ambulance?”  The very act of rating helps people move up to the cortex. He said, “10.” I empathized and then asked, “What would help the pain go down to a 9?”  He asked for a band-aid and a kiss! TANTRUMS: My nine-year old was having major tantrums when he didn’t get his way and I’d go ballistic at him for being so immature. I stay aloof and use the HEROIC CARDS to keep calm and not give in or fear that he will hate or reject me.
But one son said it was an 8 on the pain scale because everyone is tense beforehand and he feels left out when they come. HELP OTHERS TO BE SENSITIVE TO YOUR FEELINGS: Ask, “Where do you think I am on the ruler right now?”  Or, recall a loss or upset. But if you choose to speak with respect, I will be happy to listen.”  Perhaps because I was firm but calm, she apologized and calmed down. SICK: After a week of using the ruler, I got sick and desperately needed my daughter to take the baby out so I could rest.
I said, “I need you 10!”  Because I had used the ruler to show sensitivity to her feelings, she was sensitive to mine. EXPRESS IRRITATION RESPECTFULLY: People are more apt to listen if you report your feelings rather than dramatizing them. They may feel their own pain quite intensely, but have no ability to understand what others are feeling. If you say that something they did hurt you at a “10″, they are likely to do it even more!
If nothing, such people motivate us to work on our middos and to recognize our limitations.



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