Kaiser communication classes,change your thinking change your life,mass communication theories and research - Tips For You

In the science of communication, there is a notion that non verbal communication is more effective than its verbal counterpart. The general understanding of the rule is that the actual words that come out of your mouth accounts for 7% of the actual communication where as the tone of your voice and the body movements and facial expressions that you use to deliver the message is the meat itself. Further, many theorists started spinning off on this theory by making non-verbal communication as the go-to factor for effective communication. Mehrabian later come out stating that the study was conducted when messages around emotion and feelings were exchanged and the percentages attributed to the liking of communication that a recipient experiences.
I believe it can be true that if I deliver a message with the wrong intonations and body gestures to not support what I am saying, people listening into me may not believe me. We need verbal as well as non verbal communications to work in tandem for a message to be communicated effectively. But, I am certain that the harmony between verbal and non verbal types of communication is the only way to go about sending and receiving effective exchanges of information.



Kaiser Permanente, the nation’s largest nonprofit healthcare provider, is using mobile as a means of cutting costs on its communication infrastructure. A leader in health policy analysis, health journalism and communication, the Kaiser Family Foundation is dedicated to filling the need for trusted, independent information on the biggest health issues facing our nation and its people. Realizing the link between how well a provider communicates and patient satisfaction and outcomes, many healthcare systems are training employees in this critical skill. The American Academy on Communication and Healthcare (AACH) trains allied health professionals at large healthcare organizations to improve patient satisfaction and the overall work environment.
Several researchers have studied the various types of verbal and non verbal communications and have come out with theories supporting the latter. Even if I am to tell my girl friendĀ I love you, with a disinterested tone and rubbing my eyes, chances are fairly good that she wouldn’t reciprocate very well. We need to sync the aspects of both types of communication and orient it towards the crux of the message.


When I say non verbal communication, I am not referring to just the body gestures and voice tones, but there are a number of other forms such as haptics, proxemics, chronemics, and paralinguistics. He advises businesses, organizations and enterprises on how to build service management framework and deliver value. MobileStorm integrated with Kaiser’s system called AARS, or the Automated Appointment Reminder System. The program showed an improvement of 0.73 percent fewer no-shows for appointments or 1,837 fewer no-shows.



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