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To be successful we need to define the measures for success, such as delivering business value, meeting time and budget expectations, and satisfying stakeholder needs. Largely intangible, interpersonal skills are not associated with a deliverable or concrete output, and they do not entail the use of tools or templates, yet they are critical to project success. The more technical aspects of the project manager’s role involve the creation of tangible deliverables such as project schedules, budgets, work breakdown structures and dashboards. A given project management task rarely involves either a hard skill or a soft skill; the skills are intertwined.

To learn more about the hard and soft skills required for successful project management, take a look at the infographic below created by Brandeis University. Once metrics are defined, we need to implement effective practices that balance hard and soft skills while avoiding common pitfalls. These hard skills often involve the use of templates and tools such as scheduling software, spreadsheets and modeling tools.
For example, a seemingly hard skill task such as developing a project schedule cannot be done without applying soft skills as well.

A successful project manager recognizes their essential integration and strives simultaneously to improve their balanced capabilities.

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