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Do you know how much US organizations spent in the year 2012 on workers compensation due to workplace injuries and illnesses? Similarly at the work place, routine tasks, prolonged working hours, and shift-based jobs reduce the mental alertness of your employees, towards the potential hazards at the work place. Occupation Safety and Health Administration (OSHA) says that by implementing effective health and safety systems, organizations can significantly reduce such workplace injuries and the cost associated with them.
Training programs should not be designed merely to fulfill some mandatory requirements for local government authorities, or applicable laws of the state. An effective safety training program should ensure that there are fewer injuries, no damage to property or equipment, fewer legal liabilities, reduced instances of illnesses among the employees, fewer compensation claims, and so on.
If you are training your employees on safety for the first time, many argue that classroom training is very effective. When we come to safety training, most of the courses’ objective is to create awareness among employees and sensitize them about the various hazards at work. The major advantage of m-learning is the ability to access knowledge, just when you need it most.
We have developed an mLearning course whose objective was to reduce workplace injuries caused due to improper lifting of weights. One of our customers, a leading medical equipment manufacturer, identified a need of familiarizing their employees with the safety measures followed at their workplace. We came out with a strategy where content will be presented as instructive information, using animations that contain line diagrams and a minimal amount of text.
Measures are categorized into 4 different levels of safety along with the associated diseases when not followed. However, these levels must be followed by everyone who works with hazardous materials in the workplace. Level 4 talks about the safety measures to be followed for preventing severe illness or death.
The training material also included some dos and don’ts of safe lifting to prevent back injuries among the employees.
My eyes were opened when I came across a recent publication by Towards Maturity; an independent, not for profit organisation that works to improve the impact of learning technologies in the workplace. Having access to a study like this is not only incredibly insightful, it’s also very reassuring to us as a provider of custom elearning development and training services to organizations. Of particular note was a table from the Longitudinal Trends document that accompanied the study.

The table below details two of the the key business drivers for the implementation of learning technologies from the years 2004 – 2013.
Whether it’s Google Drive, Dropbox, or even a cloud-based Learning Management System (LMS), the fact remains that being able to access services is increasingly important in today’s work environment. When this question was initially asked in 2008, 49% of respondents cited this as an important factor. With increases in available technology and instructional design techniques, today’s best online courses are more interactive, have a solid learning foundation and available on most devices.
To learn more about how you can deliver online training that gets results, download our free ebook Learn How To Create Performance Based Elearning. For example, driving a car on the same road every day may reduce our attention towards ditches or pits, which may appear due to rain or construction works. They need to be planned according to the needs of the organization, keeping in mind the occupational health and safety of its employees.
But due the rapid proliferation of mobile devices, many organizations are looking towards mobiles.
When the shop floor assistant has access to this short module on Safe Lifting Practices, he can quickly open the video and take note of the precautions, before actually lifting heavy equipment.
To meet this need, they recognized that the best solution would be to provide online training, to their employees worldwide. Safety measures that are ‘ought to know’ are clearly depicted through a series of line graphics in the course.
Likewise, we can deliver ‘n’ number of bit-sized learning modules, to users who are globally scattered,. The percentages indicate the percentage of respondents citing this as a key driver for investment in learning technologies.
One of which that immediately stands out is the upward trend for “Increase access and flexibility in providing staff training” — which started at 10% importance in 2004 and is 98% in 2013.
From a personal perspective, much of the work I do here revolves around the usage of cloud-based online services. Fast forward to 2013, the number has almost doubled with 91% of respondents citing this as important.
From a training standpoint, this means that not only is the online training expected to be more effective, it also means that the results are being carefully monitored in the online training software. While “presentation-style” online training may have been easy to deliver in the years past, its lack of effectiveness as a means driving behavioral change and skill adoption has become apparent.

Not only does it need to deliver the content, it need to do so in a way that drives performance, increases knowledge retention and addresses poor completion rates. But what if you have a global work force and require mandatory training completion certificates?
For some types of safety training, if you consider they should be taught in a classroom mode, you can have a classroom session for the first timers and refresher trainings through online mode. Knowledge used immediately is retained for a longer period of time, thereby making training more effective. With the course being under 5 minutes, it is not difficult for learners to take some time out of their schedule, for quick knowledge or refresher. To take this one step further and provide a better solution, we recommended mLearning as it is more accessible and adaptable.
I can only speculate that the increase in this driver from 2009 to 2010 is a result of the introduction of the iPad and more broadly the rise of tablet computing. It gives me the opportunity to check in if needed to without making the commute to the office. Substandard online training doesn’t cut it anymore and employees — and the ones responsible for delivering the training — are becoming aware of this fact.
However, many organizations plan their training in such a way that online training complements classroom training.
Another advantage of online learning mode is the generation of automated learning reports by LMS (these are accepted by the most of the regulatory authorities). An individual is more likely to have his phone, than say a safety manual, around him and it is this aspect that certainly makes mobile learning more practical. Namely, that there’s increased attention to the actual employee results that online training is expected to deliver. That is, they try online modules for the content whose objective is to create awareness and classroom to develop skills. People are more likely to make use of these resources, particularly when it comes to their own safety.
There’s no denying that tablets and smartphones do increase the access and flexibility of online training.

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