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17.09.2014
An alias is an additional email address that uses the same inbox, contact list, and account settings as the primary alias. Your Microsoft account's primary alias appears on Microsoft devices, such as the Windows 8 PC, Xbox, or phone. When you change (rename) to a new primary alias email address for your Microsoft account, you don't lose your old alias and you keep all of your data - such as your inbox, profile information, and contacts.
It might take up to 48 hours for your new primary alias email address to appear across all devices and services.
If you wish to make one of your current aliases the primary alias, then you will need to remove it as an alias first, then use step 11 or 12 below to add it as your primary alias.
That error means that you have already added that specific email address as an alias for your Microsoft account. You should be able to change your primary alias to be that email address instead to use it. I searched through forums for a post but I couldn't find anything about what I need, I guess this might be good place to ask what I needed to know. Anyway, I have registered Microsoft account with quite old email which is no longer used (I do not have access to it anymore) and I had created second MA with the email I'm using mostly, however I didn't try to change my email on my old MA account before creating second one.
Can I contact anyone to have my primary alias on my Microsoft account changed to the one I had used in different (now closed) Microsoft account.


If I understand you correctly, you should be able to just forget about your old Microsft account, and create a new Microsoft account in Windows for the current email address to use instead. Type in your new email address in the first space, and then repeat it in the space below to confirm that your new address is correct. Your account information should now reflect the new email address, and an email will be sent to the new address to confirm the change. While you can change your primary alias, the best option for most people is to simply add a new alias.
The email address of the old primary alias will still be listed as an alias for your Microsoft account, but just no longer the primary alias. You will receive an email notification to the alternate email address in your Microsoft Account profile to notify you that the change has occurred. If this PC or device is not a trusted device, then you will be prompted to enter and submit a security code sent to your phone or alternate email address. You will receive an email notification to your alternate email address in your Microsoft Account profile to notify you that the change has occurred. Switch to a Microsoft account using your new primary alias email address from step 11 or 12 above. You don't have to remove the old email address unless you don't want it as an alias for the Microsoft account.


I requested second account to be closed few months ago in hope that my email I use mostly will be freed up so I can use it on that old MA account. I accidentally used my new email for new account, and now I can't add it on that old Microsoft account, I tried contacting support on xbox.live a while ago and they said that they can't do anything about MA. You can still use the old primary alias email address to sign in and send and receive mail. To my misfortune, it can not be reused, whenever I try to add my email to old MA account to replace old email I can no longer access, I get message that email (alias) I'm trying to add is already taken even though I had it deleted. Since then I've been trying to find a way to contact support that can help me with adding alias to online MA but I can't find it anywhere, so I had to try and post my issue here in hope to get some help with it or at least be pointed in right direction to get help with my issue. Tap edit next to the primary email account, tap Edit, change it .How to change the email address associated with your Apple ID.



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