Orders placed by noon on a working day (excludes Public Holidays) are processed and dispatched on the same working day. We are a small team of three working between the office and warehouse - if there is an issue with your order processing or dispatch we will contact you as soon as possible to discuss, and let you know how your order will then be processed and delivered.
Delivery times are of course for guidance and cannot be guaranteed unless we specifically describe them as such. We take great care to pass on any delivery notes that you provide with your order, but of course once we pass this on to the carrier it is up to the delivery driver to comply.
Delivery charges vary depending on the package size, weight, destination and shipping method. After all, we have tried and tested these products to make sure they are a high quality for you! Simply select 'collection from the warehouse' and then get in touch so we can designate a day and time for your collection.

We recommend when ordering for next day delivery that you ensure someone is in to recieve the order (or enter an alternative address for delivery). Generally there are no issues but please be aware that very occasionally issues arise with the carrier and your order may be delayed. Unfortunately, however, any special delivery offers available on our website apply only to orders shipping to a UK Mainland destination.
Additional shipping charges will be added to all orders containing oversized products at the time of processing. Normally the Primary Series takes about 1.5-2 hrs to complete, so 15-45 minutes is fast considering. His left hand holds the stem of a lotus flower which supports the 'Perfection of Wisdom Sutra', an important Mahayana text which reveals the methods for developing and realizing wisdom.
Your order is important to us, which is why we want to make sure that your products arrive at the time you expect them and in excellent condition.

Don't worry, you will not be charged for an order until you submit your credit card information!
His right hand holds a flaming  sword symbolizing the power of wisdom to cut through ignorance the root of all suffering.
Please take a moment to review our delivery and order processing policy to be informed of how and when your order will be processed and delivered.
They are geared for people who either don't have the 90 minutes required to complete the entire Primary Series, or people who are not ready for the entire Primary Series. He guides you through the modified versions of the Primary Series in very reassuring and expert manner.

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