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Sep 03, 2013 Sometimes assertiveness gets a bad name, because people confuse it with aggressiveness. Few of us are exactly in the middle of this yardstick, but all of us can benefit from consciously practicing assertive behavior. The main objective of this training programme is to replace ineffective behaviour patterns, such as aggressive and submissive behaviour, with effective assertive behaviour patterns. The ability to express ourselves with confidence and to be able to stand up and be recognised is vital to the successful achievement of personal and business goals. Have tools and techniques to become more assertive and influence people more effectively in future. Anybody who would like to improve their confidence and their communication and influencing skills when dealing with customers, colleagues or other staff at all levels in an organisation. Thank you for all the information and useful tools you passed on to me at the Assertiveness Training course. Assertive staff are extremely lucrative to companies because they can express themselves freely, get things done, don’t take no for an answer (which is useful when dealing with clients) while at the same time appear polite, professional and fair. This course contains many practical, step-by step guidelines on how to approach others and construct sentences to get maximum results.
The best approach to master assertive techniques is to go through case studies, participate in practical exercises and keep repeatedly performing the skill until it is completely memorised. Optional content and exercises are provided which you can use to extend the course to more than 1 day. The philosophy behind this course is to help the delegates to practice these daily encounters in a controlled environment using a variety of powerful exercises on assertiveness and communication skills that help the delegates put together effective words and mean what they have in mind to get results. Many delegates may know what they ought to do, but when it comes to it, they may feel paralysed and helpless.
Once payment has been processed, you will receive instructions by email and will be given links to the download pages. Skills Converged is a unique company that provides professionally designed fully-customisable training course materials based on the latest research in learning & development.

We can also provide this training course for your staff or your organisation anywhere in the UK.
Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Clipping is a handy way to collect and organize the most important slides from a presentation. Self-assured, assertive kids are not only less likely to be picked on by their peers, they're also less likely to bully others.
If you find anything wrong with this product listing, perhaps the description is wrong, the author is incorrect, or it is listed in the wrong category, then please contact us. Submit 5 page Summaryearn $1 for each copy sold.We are looking for a freelance writer who can draft a well written 5 page summary of this (e)book.
But if there were a yardstick to measure human behavior, assertiveness would fall right in the middle, with passiveness at one end and aggressiveness at the other. How many times have you told yourself that you could have done better when handling a conversation only to repeat the same mistakes again?
Delegates will learn about the right attitudes, body language, styles of communication and psychology behind manners such as passive-aggressive behaviour. This approach which is used in this course allows the delegates to learn the content fully during the course and leave the course knowing that they can confidently address real-world challenges as they appear.
The course contains optional content and many practical exercises which you can use to easily extended the course to cover more than one day. We are engaged in different conversations everyday and use ever more sophisticated ways to communicate with our friends, family and colleagues. This course will be incredibly useful for anyone who has ever wondered he or she could have done better in a previous conversation. Courses are designed with attention to detail both on content and style so that you can deliver unique state-of-the-art courses to your clients and get maximum results. Download our training resources and extend your portfolio to meet market demand and deliver state-of-the-art interactive training courses.

But it's not always easy for children to find a healthy middle ground between passivity and aggression.
If you see yourself as usually at one extreme or the other, self-esteem may be an issue for you to explore further. It provides them with the tools and techniques to communicate confidently and to effectively influence others. Handling other people, whether they are aggressive or passive, is something we all need to do no matter what we do in our jobs and doing it well consistently requires a skill. If you run the course for more than one day, an exercises included in the course allows you give homework to delegates which you can subsequently use the next day to see how well delegates have learned the skills discussed in the course. The more opportunity to communicate, the more we need to know how to effectively express ourselves and handle all sorts of communication challenges.
Instead, exercises are designed to teach them the sequence until they absorb the material in their long term memory through repeated use.
If your child is a frequent target for bullies, or has begun to tease and take advantage of other kids, the easy and effective activities in Cool, Calm, and Confident can help. I am delighted to have attended your course and will look forward to further courses in the future.
For example, it is not always easy to assertively say no, but then if you know how to say it correctly it may not be that difficult. These simple exercises help children stand up for themselves without coming across as aggressive, learn to be both kind and assertive, and develop self-confidence and a positive self-image. Using this workbook is an easy and effective way to instill self-esteem in both passive and aggressive children-a strength that will prove invaluable in childhood, in their teenage years, and throughout their lives.
Help children to: Learn the difference between passive, aggressive, and assertive behavior Behave in ways that discourage teasing Understand their rights and stand up for themselves Stay calm and learn skills for managing anger Make real and lasting friendshipsTo view this DRM protected ebook on your desktop or laptop you will need to have Adobe Digital Editions installed.

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