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SWING DocPublisher simplifies managing and publishing of policies, procedures and compliance guidelines to corporate intranets. By using SWING DocPublisher, a HR department can inform employees immediately of new benefits information or new policies. Because companies are increasingly thinking about business continuity and disaster recovery plans, IT managers are expected to provide a robust and accurate system of distributing such documentation. Web-based distribution and easy navigation through documentation make SWING DocPublisher a highly intuitive and easy to use tool to create and manage BCP & DR Plans. Call center scripts should be published on an intranet so that they can be easily followed by representatives who regularly interact with customers. Instead of sending documents to remote locations by email (not to mention hard copies), organizations can post important information on their corporate intranet and instantly notify all people about the latest updates. Disaster Recovery Plan Template Business.Download our free IT disaster recovery (DR) plan and then read our guide on IT disaster recovery planning. You've consulted all your company's stakeholders to determine your disaster recovery needs.
First, all management and any other decision makers in an organization must be in agreement about a training schedule and making disaster preparedness training mandatory. Employees should also be instructed on how to access any alternative communications available to them during a disaster.
Employee Training Contingency plans detailed in your disaster plan for employees to access the corporate network and its resources in an emergency should serve as the basis for your training plan. In most organizations, Disaster Recovery Planning is the quintessential complex, unfamiliar task. All Business Continuity Disaster Recovery Planning efforts need to encompass how employees will communicate, where they will go and how they will keep doing their jobs.
But the critical point is that neither element can be ignored, and physical, IT and human resources plans cannot be developed in isolation from each other. The Disaster Recovery Plan (DRP) is that tool which can be used as a Disaster Planning Template for any size of enterprise. The Disaster Planning Template and supporting material have been updated to be Sarbanes-Oxley and HIPAA compliant. Preparation for Disaster Recovery and Business Continuity in light of SOX has two primary parts. Disaster Recovery Business Continuity Template (WORD) - comes with the latest electronic forms and is fully compliant with all mandated US, EU, and ISO requirements. Included with the template are Electronic Forms which have been designed to lower the cost of maintenance of the plan. Work Plan to modify and implement the template. Included is a list of deliverables for each task. Click on the link below to get the Disaster Planning and Business Continuity Planning Template full table of contents and selected sample pages now and make it part of your Disaster Recovery Planning toolkit. Testimonial -  Kelly Keeler - Martin's Point Health Care -I have received and I began using the template immediately. Plan arrow jumping over disaster on white background, disaster word in red, plan arrow in blue, disaster management concept.

Out of all these answers, IMHO the last answer is the only acceptable one for a production DBA responsible for recovering critical databases, to a defined RTO and RPO (recovery-time objective and recovery-point objective, respectively). The problem is though, getting a wonderful and comprehensive disaster recovery plan together is waaay easier said than done. The reasons to have a plan worked out in advance are pretty much common sense: in a disaster situation, where time is often of the essence, adrenaline and stress levels run high and it can be hard to remain cool, calm, and collected.
A pre-defined disaster recovery plan allows the DBA (or responsible person) to follow a set of tested steps to resolve problems that can occur. In some areas more than others, having current, easily updatable online documentation is critical. There is increasing pressure to comply with numerous regulations from Sarbanes-Oxley, HIPAA, the USA Patriot Act, the Anti-Money Laundering Act, and SEC rules to Six Sigma and ISO 9000. SWING DocPublisher enables IT Managers to publish existing documents online, and update them on a regular basis. Examples of online documentation include Employee handbooks, Training manuals, Government regulations, HR forms and more.
If published on the Internet, it becomes a valuable resource for customers and partners, and ultimately reduces support and operational costs. The questions and topics are hyperlinked, and they guide representatives through the correct sequence of steps.
New procedures, forms and other critical information are instantly available throughout the organization, ensuring that all employees are on the same page.
However, a web-based document library with versioning and robust security, in a browser-readable format with tree-view navigation and search, is something that can really boost your team productivity. We offer some suggestions for setting up a training plan and conducting drills to get everyone in an organization up to speed. You've created a plan to disaster-proof data, business applications, and any other critical technology, and it's now part of your company's official policies. There's no need to appear as an alarmist to your staff, but it is important to convey the importance of being trained on proper emergency procedures. These could include an emergency voicemail box set up on a PBX or VoIP system that gives periodic updates on an emergency situation employees can call in to check on. Once you have compiled the procedures that need to be taught, you can set a schedule for training.
But you can form a schedule with management and the human resources department to create employee training schedules.
The details can vary greatly, depending on the size and scope of a company and the way it does business. The first is putting systems in place to completely protect all financial and other data required to meet the reporting regulations and to archive the data to meet future requests for clarification of those reports. A really comprehensive plan covers more than just how to restore the database, but instead will contain troubleshooting information to determine what needs to be done (rather than just immediately taking everything offline and running a restore), and then coping with twists and kinks that could crop up while performing the recovery operation. A Crisis Management Plan or CM Plan is a clearly defined and documented plan of action to coordinate, implement and manage a Crisis Management process.

Whether these standards are legally enforced or best industry practice, they all make document distribution practices more critical. What’s more, IT Managers may require users to read a policy and sign-off acknowledging they have read and understood the policy. These procedures can include ensuring staff members know how to access the VPN if they need to remain off-site or access any cloud services that may serve as virtual infrastructures until an emergency is over. Or it could comprise training staff to use supplied beepers, walkie-talkies, or specially designated mobile phones for use in an emergency. Facilities departments are typically responsible for conducting emergency drills; you can work with them to add technology disaster preparedness training as part of those drill procedures.
What's more, the myriad interconnected data, application and other resources that must be recovered after a disaster make recovery an exceptionally difficult and error-prone effort. For some businesses, issues such as supply chain logistics are most crucial and are the focus on the plan. The second is to clearly and expressly document all these procedures so that in the event of a SOX audit, the auditors clearly see that the Disaster Recovery and Business Continuity Plan exists and appropriately protects the data and assets of the enterprise.. No-one wants to be the one that overwrote the only existing copy of a database with a corrupt backup and caused the business to be offline for several days.
What makes a plan wonderful is that it gets tested regularly to make sure everything in it is a) still appropriate b) still works c) still works within the defined RTO and RPO. Typically a plan will cover all the key personnel, resources, services and actions required to implement and manage the Crisis Management process.
DocPublisher makes it easy to notify users, collect their sign-offs, and track the whole process.
The last step in having a fully prepared infrastructure is training all staff and sticking to regularly scheduled drills. But the IT department worked with department managers and Human Resources to incorporate IT training, including emergency procedures, into in-services. Even if you have never built a Disaster Recovery plan before, you can achieve great results.
For others, information technology may play a more pivotal role, and the Business Continuity Disaster Recovery Plan may have more of a focus on systems recovery. Kimberly and always like to say that a disaster recovery plan should be written by the most experienced DBA you have and tested by everyone else, down to the most junior DBA – everyone needs to be able to work with it.
While this may sound like a simple step, planning training and drills is tougher to execute than you might think. Just follow the DR Template that Janco has created and you will have a functioning plan before you know it.

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