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Turning Safe Search OFF may display content intended for mature audiences.You must be at least 18 years old to continue. Please enter at least one email addressYou are trying to send out more invites than you have remaining. Useful information Get more from your BlackBerry TopUp contracts Your first bill Bundles RICA Handy numbers Call limits Legal stuff  Sitemap Your order How we work Scared to shop online? Some of South Africa’s telecommunications networks have explained why porting a number from one operator to another sometimes takes a long time. Operators were asked about delays in number porting after users and industry insiders complained that the process was slower on some networks than it was on others. Number porting is the process of moving your mobile or fixed-line phone number from one network to another, letting you keep your number even though you might change telecoms providers. Vodacom said any delays would be due to outstanding amounts still owed, lines that are still within its contract term, or incorrect information being submitted to authorise the port.
The biggest cause of delays was customers supplying incorrect authentication information, said Vodacom. It added that subscribers should also notify their existing service provider they intend to port in an efforts to clear up any account issues which could cause delays.

MTN South Africa’s chief customer experience officer Eddie Moyce said each case was unique, and that there are no general causes for delays which are universally applicable. Corporate customers take longer to port as the donor network has 16 hours to respond and authorise the transfer. It is in this authorisation step that most delays are caused, MTN said, as it has to wait on the donor network.
Porting a number between fixed networks such as Neotel and Telkom is a different animal, with Neotal explaining that porting a single number can take about two days. Ports are managed in two phases, Neotel explained: acceptance, followed by the technical port. Some networks port immediately after they receive acceptance, while others can take another 5 days to schedule the technical personnel to perform the port, Neotel said. Asked whether anything can be done to reduce delays, Neotel said that the internal processes at other operators between acceptance and technical porting could be streamlined. ICASA’s first report on the state of the ICT sector in South Africa reveals how much money operators are investing in telecoms in the country. Here are the worst movies which have made their way to screens in 2016 so far, according to Metacritic.

The debate about online privacy versus the battle against crime was given new life this week with an attempt in Brazil to ban WhatsApp.
The latest MyBroadband survey results reveal which broadband service in South Africa has the most loyal customers. Cellphone contract deals, laptops deals and 3G modem contracts.Specials on Vodacom, MTN and Cell C.
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