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24.03.2016
We provide a comprehensive database of telephone numbers that connect callers through to the customer services department at the company they wish to speak with.
O2 are competing with a handful of other mobile phone service providers but with their parent company operating on a multinational scale, they have the backing of a company who can offer customers something that perhaps the others can’t.
The O2 customer support team are available to be called whenever it is most convenient for the customer. This number allows you to contact O2 customer care team and speak with them about anything regarding either your current account or prospective account. When customers call the O2 phone number listed on the website they will be connected straight through to the customer services department. Calls cost 7p per minute plus your phone companies access charge. As one of the largest mobile phone providers in the UK it is important that they offer an exceptional level of customer service. O2 do not only offer mobile phone contracts for the personal customer, they also look to offer business customers the best deal possible as well as services such as home phone line or broadband services.
Calling the O2 customer service phone number that we list on this website will allow you to speak with a member of the team who is specialised in the subject that you need assistance with. O2 is making customers’ mobile phone numbers truly mobile with the launch of TU Go, a new service that is open to Pay Monthly customers. TU Go combines Voice over IP and the O2 mobile network, making it possible for customers to access their communication history on a range of different devices. When a user receives a call, their TU Go app will ring across all the devices it is installed on (alongside their mobile handset), a text message will show just the same as it would on a laptop as it would on their phone.  Users are also able to access their device’s local address books and see all their conversations and call history in one timeline, synced across all devices. TU Go integrates seamlessly with the O2 network, meaning customers using the app will experience the same service on, for instance, their tablet, as they do on their mobile phone with any calls or texts sent through TU Go landing on the recipients’ phones as normal.
This gives them greater flexibility around which devices they use, whether that’s using their tablet after their handset battery runs dry, keeping them connected on their PC when they’ve left their mobile at home or staying in touch when they are in an area with Wi-Fi but no mobile signal. Sally Cowdry concludes: “For the first time, TU Go will mean customers can use their O2 number across a huge range of different devices. To download TU Go from O2, click here. TU Go is initially available to O2 Pay Monthly customers. The free O2 customer service number that we provide on this website is a direct dial number that connects the caller straight through to a member of the O2 customer service team. The O2 customer services team are available to be called whenever it is most convenient for the customer. This number allows you to contact O2 and speak with them about anything regarding either your current account or prospective account.


When customers call the O2 telephone number listed on the website they will be connected straight through to the customer services department. Calls cost 7p per minute plus your phone companies access charge. O2 operates a vast network of customer service departments; the majority of their customer service is UK-based however some is outsourced abroad. If you are calling O2 on the telephone, you should have your customer number or agreement to hand, as well as the mobile phone number related to your account.
Mobile phones have become a must in this day and age – not just a necessity to remain in constant contact with friends and family but also a fashion item and a luxury item that permits a greater level of information sharing, on a grander scale.
Whether you are calling in the middle of the average working day in order to establish what sort of phone you are going to upgrade to, or whether you need to call at 3am because you’ve returned home from a night out to discover that you no longer have you mobile phone and need to report it to O2, you can call the O2 customer service contact number provided here: 0844 800 3125. The O2 customer service team are willing to offer help and support with any problem you might find yourself facing, but there are alternative forms of communication that may be more conducive to your hectic life than spending time on the phone. The O2 customer care line number is one option for speaking with the customer helpdesk team but you can also enter into an email conversation, instant messaging or just read all the generic answers to questions asked by customers most frequently.
The general public are fickle when it comes to phone contracts, the only thing that truly bothers them is that they pay the lowest amount possible for the best, most efficient service they can get. This means the O2 business customer services department has to be separated out into several sections and each section dedicates themselves to certain aspects of O2, this improves the level of service customers receive because the whole process becomes much more tailored. There is an automated menu played at the beginning of every phone call which will request that you select an option that is most relevant to the enquiry. For terms and conditions, visit our terms and conditions page or alternatively the privacy policy and refund policy page. You must be at least 18 years old to use this service and have the permission of the bill payer to make the call. For the first time, TU Go enables O2 customers to make and receive calls and text messages on a range of devices rather than being tied to their handset. Calls and texts using the app come out of customers’ existing O2 bundle of call time and text message allowances.  The service will use a customer’s existing O2 number, so there are no extra usernames to remember and no separate numbers to give out. The service collects calls, texts and voicemail directly from the O2 network rather than from the customer’s phone, so it doesn’t need to be installed on an O2 handset in order for it to work. Whether you are calling in the middle of the average working day in order to establish what sort of phone you are going to upgrade to, or whether you need to call at 3am because you’ve returned home from a night out to discover that you no longer have you mobile phone and need to report it to O2, you can call the customer service number for O2 provided here: 0844 800 3125. The O2 Customer Service Contact Number is one option for speaking with the customer services team but you can also enter into an email conversation, instant messaging or just read all the generic answers to questions asked by customers most frequently.
This phone number will put you through to O2’s automated menu system, where you can choose the options most relevant to you.


The company was originally formed in 1985 as a 60:40 venture between BT Group and Securicor, however O2 has changed considerably since then.
These customers enjoy a wide range of services, including pay-as-you-go handsets, pay monthly phones and tablet computers, 3G and 4G LTE as well as Wi-Fi. Regardless of who you are connected to, O2 is committed to providing the best customer service possible.
It is also a good idea to write down any answers to secret questions, to speed up the identification process. By following this process you will be connected straight through to the individual department in the O2 customer support team that is most capable of answering your customer service enquiry. Bill payers must be 18 years and over and have the bill payers permission before making the call.
Our service consists of a call connection, which means you are dialling one of our numbers and not the number of the company you are looking for.
Customers using TU Go will be able to make and receive calls and texts to and from anyone on any network, even if the recipient doesn’t have the app installed.  The O2 mobile network will deliver calls, texts and voicemail as normal so contacts won’t notice anything different. If you are an O2 customer and you require support or you have an enquiry related to your account, then you can call O2 using the contact number 0844 800 3125.
If you are writing to O2, we strongly recommend you send any communication by recorded delivery or any delivery method that requires a signature, so that you can confirm receipt.
It’s best to ask to speak to a manager, or request a call back from a manager, to have your complaint heard. O2 customer service advisors can help with all of the questions that come hand in hand with these demands, so call the number listed here 0844 800 3125.
It is also advisable to write to O2 to make a complaint and using the tip above, to send your letter via a delivery method that requires a signature. Ask O2 to send you an email address privately – this way you can be sure that your enquiry will be dealt with by the right person.
If you are dissatisfied by the way your complaint has been handled, then you can ask the Ombudsman to investigate. It may occur that you are disconnected or that you find yourself in a queue, then please call back the number you have been given on your call.



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