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13.12.2015
Wendy is Branch Manager at Brook Street in Inverness and is celebrating her 12 year anniversary with the high street recruiters on the day of this event! Wendy's career at Brook Street got off to a great start, after being promoted from a Temporaries Consultant to a Branch Manager in the space of a year.
Angela Garry is a qualified teacher and psychotherapist with 24 years’ experience in administrative roles in England and Ireland. Andy is the Strategic Business Manager for Sue Bruce, Chief Executive of the City of Edinburgh Council. Andy also worked in the private sector as Senior Policy Adviser within Saltire Public Law and Policy, advising clients on how best to engage with government and to influence and enhance legislation and guidance.
Since setting up Cameron Consulting in January 2004 I have been on a wonderful journey.Building on the coaching skills I learned while working with one of the Big4 international accounting firms the range of clients has developed to include senior executives, business owners, new graduates, first time managers and headteachers. Based in Edinburgh, Scotland I am an Associate of the Edinburgh Institute at Edinburgh Napier University and also a Member of the Chartered Institute of Personnel and Development ( CIPD).
To demonstrate that I do what I teach I love to find out more about others and you should have no trouble finding a way to get in touch with me that suits you whether it be by phone or email or Twitter, Facebook or LinkedIn. John Curtis, one of Scotland’s leading journalists and a user of social media as a force for business growth. Margaret Williamson is Director of Boardroom Development Limited, the business she established in 1993. Margaret helps people at the top of organisations make the connection between their own beliefs, attitudes and behaviours and the outcomes they achieve for staff and customers.
Gilly gained practical management experience in finance, sales, marketing and training in a variety of roles at Midland Bank, Mars Confectionery and Kettle Foods. A lively, approachable and impactful presentation style makes Gilly a popular and sought after speaker.
Amy firmly believes that we are all happier and mentally healthier at work when people develop effective relationships. Amy, founder and CEO of Headtorch, delivers learning and development (L&D) sessions using a dramatic storlyline to stimulate discussion. With a background in theatre and education, business, mediation, neuro-linguistic programming and coaching, Amy’s purpose is always to provide highly accessible, thought-provoking and engaging sessions. She has worked with a wide range of organisations including: PepsiCo UK, CIPD, Healthy Working Lives and the Scottish Institute of Business Leaders.
Few people understand the importance of looking after high-profile figures than Joan Serafini.
Lucy recently joined Principal Hayley Hotels to assist with the merger of the new Scottish Cluster Hotels across Edinburgh and Glasgow, consisting of Grand Central Hotel Glasgow, Blythswood Hotel Glasgow, George Hotel Edinburgh, Roxburghe Hotel Edinburgh & Bonham Hotel Edinburgh. I have 18 years marketing and communications experience in the not-for-profit sector, with 13 at a senior level. Victoria Darragh is an award winning Executive Assistant with over 10 years' experience working in the public, not-for-profit and corporate sectors. A Fellow member of the Association of Personal Assistants as well as a member of the Institute of Professional Administrators, EUMA and the Global PA Network, Victoria regularly presents at conferences and companies across the UK and Ireland, Europe and internationally.
Victoria recently won an award at the Mayfair PA Awards for 'Outstanding Contribution to the PA Profession' and has a wealth of experience in creating internal and external PA networks and  working with top companies in the UK helping them to achieve this. Victoria is extremely passionate about the role of the PA and actively encourages it as a truly fantastic career choice. Lucy Brazier is CEO of Marcham Publishing, specialist publishers of Executive Secretary and The VA Magazine - global training magazines dedicated to the professional development needs of senior and aspiring administrative professionals.
As editor of the magazines, Lucy works with some of the best trainers of Executive Assistants in the world to deliver the most up to date and current training in the market.
Lucy runs a LinkedIn group for assistants which currently has over 11,500 international members who share information, network and learn. A sought after trainer in her own right, Lucy regularly speaks at and chairs conferences & webinars all over the world. She collaborates with trainers including Susie Barron-Stubley, Sue France, Julie Perrine, Melba Duncan, Dewoun Hayes, Eth Lloyd, Dr. Outside of work Nicky enjoys all aspects of the Barcelona sunshine but when it gets slightly too hot you can find her at the cinema or in the shops. She has worked as a Legal PA for the past 15 years in a variety of Entertainment companies including Sony Music (PA to Director of Business Affairs), MTV Networks Europe (PA to SVP Business Affairs) and the BBC (PA to Head of Independent Drama). Alison took a year-long career sabbatical in 2006 to live and work in Oslo, Norway as an English teacher and in her spare time is writing her first novel. Katie’s role working for Jacqueline is quite extensive and has grown in recent years to include people management, business project management and also the leadership of the (small but mighty!) Ann Summers internal PA network. Laura began her career in marketing, and was lucky enough to work on a number of Britain's best loved brands, including Wall's Ice Cream, Flora margarine and everyone's favourite spicy snack- Peperami!
Her active involvement on a range of company-wide initiatives earned her the promotion of EA to the CEO.
Having worked in various administrative roles for 11 years and being raised in a family run guest house, Sherien brings a wealth of knowledge and adaptable skills to the PA role. Sherien is an award winning PA whose achievements include being awarded PA Newcomer of the Year.
Allan has built a network of very talented and successful partnerships across Europe, along with running his own consulting & coaching business in the last 10 years, with Innermetrix being at the forefront of this Journey. A dynamic Training & Development Consulting specialist with extensive Management experience working with leading bluechip Companies.
Ability to communicate effectively at all levels of an organisation has been pivotal to success. Mel Sherwood is a pitch and presentation specialist who prepares ambitious entrepreneurs and business professionals to take centre stage, embrace the spotlight and present with more confidence, credibility and conviction. Likes: The countryside, cycling, walking, bird-watching and wildlife, reading and when time permits theatre, concerts and cinema. Bill has over 30 years experience as a professional entertainer and Ex Band Secretary of HM Royal Marines Band, Flag Officer Scotland Northern Ireland.


A native of the Lanarkshire mining village of Holytown John joined the Police Service in 1971.
He jogs five miles each day which suits his wife perfectly - by the end of the week he is 35 miles away from her. John joined Lanarkshire Referees' Association in 1970 and has often been compared to World Cup referee Hugh Dallas - compared to Hugh Dallas he is brilliant! Since 1998 he has been a regular on the after dinner circuit at a variety of venues ranging from local establishments to top hotels throughout the UK. GeoHub is a portal of open location-based data from city departments that empowers both the public and city employees to explore, analyze and build on the data.
Youths are highly enthusiastic about starting their own businesses in order to realize their dreams. Hundreds of runners and walkers gathered in the afternoon of November 8, 2015 at Ap Lei Chau for the 12th CyberRun for the Rehabilitation with the theme of “Sunset Jogging to Cyberport”. Esri China (HK) participated in the 20th Anniversary Ceremony of our long-term business partner NetCraft Information Technology (Macau) Co. Esri User Conference (Esri UC) 2015 was once again successfully held in San Diego from July 18-24.
In Esri User Conference every year, Esri presents hundreds of organizations worldwide with Special Achievement in GIS (SAG) Awards.
GIS professionals, users and friends who open the website of Esri China (Hong Kong) every day may have a pleasant surprise in early August. Smart City promises to enhance the quality of city living by using Information and Communication Technology and related initiatives are generating interests among different sectors in the city. The revamped Statutory Planning Portal 2 (SPP2) of Town Planning Board launched last fall has quickly become one of the most popular website providing public information. The 7.8 magnitude earthquake occurred in Nepal on 25 Apr 2015 has taken over 8,000 lives and injured over 19,000 people. Esri is supporting organizations that are responding to earthquake disasters with software, data, imagery, project services, and technical support.
The Hong Kong Council of Social Service in 2002, the Caring Company Scheme aims at cultivating good corporate citizenship.
The Esri Asia Pacific User Conference (APUC) has finally returned to Hong Kong after a decade and the 10th Esri APUC was successfully held in 27-28th January 2015. This year, about 600 delegates from 20 countries of Asia, Oceania, Europe and North America descended upon the Hong Kong Convention and Exhibition Centre. Over the past 12 years, Wendy and her team have experienced some great successes - from winning an internal Branch of the Year award three years running to achieving regular quality at work awards for their performance. He is an ex marketing manager for the Post Office and a small business owner who has seen his own business harness social media to reach more than four million customers a week.
She is an experienced strategy and organisation development consultant specialising in working with business and community leaders. She combines a clear understanding and skill in strategic thinking with an ability to design and facilitate innovative learning opportunities that sensitively raise the self-awareness and capability of her clients. With a strong business background and interpersonal skills, Gilly is an enthusiastic and knowledgeable trainer and developer of people. With speeches full of helpful tips and practical suggestions that audiences love for their immediate benefits, Gilly’s approach is enjoyable, frank and very memorable.
There will certainly be drama and she’ll be very interested in your thoughts and ideas throughout. With over 20 years of experience in the hospitality industry Lucy is looking forward to meeting the ACES delegates. For the last 12 years I have been managing the Jeans for Genes Day Appeal where I have been instrumental in raising over £35 million. For the first time in their history, Assistants are starting to get the recognition that they deserve as strategic business partners and not just as a support mechanism.
With access to the most forward thinking, passionate and knowledgeable trainers in the world as well as personally meeting and speaking to literally thousands of PAs over the last two years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day to day basis are second to none. She also launched adminchat in January last year – a weekly free training session presented on Twitter and hosted by a different world class trainer every week. This year alone she will have delivered training in the US, Canada, South Africa, Moscow, Milan and of course the UK. Monica Seeley, Marsha Egan and Bonnie Low Kramen as well as organisations including Pitman, OfficeTeam & Hays. Lucy has previously worked as a Publishing Director for Wilmington PLC, and has managed a team based in Singapore, New York, Germany & London responsible for 13 magazines, 12 international conferences, awards, trade show attendance and marketing for EMAP. Nicky blogs about her experiences and knowledge which has grown over the last decade working her way up from a Junior Administrator through to an Executive Assistant and Marketing Manager at a global events company. Aspects of her PA roles have included drafting record deals for world-famous bands and working on the annual MTV Europe Music Awards. Within three months she had been promoted to PA to the Chairman, CEO and CFO, and in addition to her PA duties was appointed to a number of projects and forums.
As the most senior assistant in her company, Laura now manages her own assistant and works to expand and promote the roles of other PAs within ELEXON. Since winning she has really enjoyed presenting to PAs at numerous conferences and events in both the UK and internationally. Sherien currently works as a PA to four directors, the Chief Executive and provides secretariat support to the Board of Trustees of a charity organisation. This has brought with it a vast amount of opportunities which she has taken full advantage of, networking and encouraging Scotland based PA’s to go for awards, connect with each other and share ideas. Certified Professional Behaviour Analyst, Professional Values analyst Attribute Index Analyst. She is a multi-award winning speaker, trainer and coach and the founder of Grow Your Potential, which specialises in supporting individuals and organisations to design and deliver winning pitches and presentations. The first was providing technical support for physiology and neurosciences departments in further and higher education, across Edinburgh.


The Entertainment Company is Scotland’s only one-stop answer for quality events, imaginatively presented. Prior to retiral he was Superintendent at Govan - a quaint little fishing village on the banks of the Clyde! His refereeing career has seen him officiate at Scottish Amateur Cup Finals at youth and full amateur level. He really looked forward to a Sunday as this is the only day that his parentage was not openly questioned.
He served as Convener of Finance in the City of Edinburgh Council, as Minister for Finance and Local Government in the Scottish Cabinet and was a member of the Scottish Parliament from 1999 to 2003. His specialist areas include finance, transport, housing, planning, local government, legislative process and the Scottish Government.
Wendy firmly believes that regularly rewarding her team for a job well done helped them to achieve this success, and can bring a whole host of additional benefits too - as she will be discussing at this event. Andy was Business Manager to the Leader of The City of Edinburgh Council between 2003 and 2012, serving Council Leaders from different political parties and in both majority and coalition Administrations. My workshops are aimed at getting people to speak up and have their voices heard and I have been engaged by organisations to help them hear those voices. John is also motoring correspondent for the Daily Record, an expert on low carbon vehicles and is a broadcaster and business advisor.
She began her consulting career in 1987 with PA Consulting Group where she was a Senior Strategy Consultant in their International Financial Service Group and a key account manager for the public sector in Scotland.
In addition, Gilly has developed and grown Priority Management in Glasgow with year on year growth; her high standards and expectations throughout the business from administration to delivering training have resulted in a significant market presence.
By introducing people to new working processes and by leveraging existing IT, productivity and performance improvements are immediate, tangible and measurable. Her concept of an event management company seemed to fit in well as another arm of the organisation.The success has come from spotting the possibilities of business events and trips, to and from Scotland.
Other companies worked for include The Times, The Independent, Centaur Communications and Glass's Guide. Nicky has experience working in a variety of industries including accountancy, banking, insurance and in the public sector.
Laura is also a passionate member of several different PA organisations and is very proud to be a Board Director of the Association of Personal Assistants. Laura is always keen to connect with assistants that also share her love of the PA profession and she feels that the highlight of winning PA of the Year has been the opportunities it has provided to meet and learn from so many different PAs from around the world. Previous to this Sherien worked in such roles as Secretary to a group of Consultants, Marketing Assistant for an Architect firm, Facilities Coordinator for a construction company and Purchase Ledger for NHS Legal department just to name a few. This involved designing and developing practical teaching materials at a time where technology was developing. John is a master of mischief and character assasination however he is aware that his job is to entertain and not to offend.
He is the Director responsible for overseeing development of new events, partnerships and products. Her main area of interest is in the link between strategic outcomes and leadership behaviours.
Gilly now has a first class team working with her to deliver the Priority Management programmes. She has to organise possibly the most glamorous event ever to hit Scotland.She was the Scottish co-ordinator of the Braveheart film premiere in Stirling, liaising with BAFTA, 20th Century Fox and essential services, such as local police, to ensure the evening for the event went smoothly. They celebrate and recognise the role and its importance while encouraging Assistants to take control of their personal development, and drive their own career agendas.
She has worked for a number of high profile organisations and Executives in both London and Barcelona.
Sherien realised that she wanted to be a PA early on in her career but knew she had a long way to go before being considered for such a role and natural progression in hand with determination and hard work would get her there. History of successful delivery of a wide range of training solutions within blue chip organisations. She has worked on computer aided learning for both Medical and Veterinary graduates and developed interactive practical programmes using video technology.
He has a particular focus on helping other organisations to match their policy and practice objectives with the best ways to contact and network with the appropriate audience they wish to reach. Nicky plays an active part in the Assistant community and has written many articles for high level industry publications, presented at events, webinars and trade shows.
As well as several science qualifications she has the Training for Trainers Certificate and joined the Institute of Trainers in 1993. I liked the feel of the day, it was relaxed and the chance to mingle with others was helpful, not only during the group discussion but also in the market place.
Since then she has gained a Certificate in Social Science, with a special interest in Scottish Politics, Equalities and Scottish Law. In 2002 she became a Quality Scotland accredited EFQM assessor and a Fellow of the Royal Society for the encouragement of Arts, Manufacturers & Commerce (RSA). This move was planned, having found she spent a great deal of time volunteering, training and developing youth organisations. She worked for the National Bible Society for Scotland, developing teaching programmes for schools across Scotland – including remote rural communiites. This work involved high-tech computer simulations and often travelling back in time 2000 years, 3 times a day!
This company has expanded in 2007 and focuses on Training trainers and organisational development. For the last 7 years, Sheila has worked for the Scottish Council for Voluntary Organisations (SCVO), and now works part time for them assisting the sector access rural funding.




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