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According to Forbes, the most basic mistake employees make at the workplace is underdressing. Similarly in the field of project management, experienced project managers know that communication is at the core of the successful completion of any project undertaking.
Officially speaking, project communication is the exchange of project-specific information amongst stakeholders through defined channels with an emphasis on creating understanding between the sender and receiver. Begin formulating your communication plan by developing the baseline criteria via the use of a technique called the Six Ws (also referred to as the Five Ws and One H). You will quickly realize there are many different people who need to know different things about a project in different ways at different times via different communication vehicles. Generally speaking, all project communication can be broken into three main channels (or avenues) as illustrated in the image below. Upward Channel Communication focuses on communication to corporate executives by highlighting risks, issues, exceptions and expectations. Lateral Channel Communication focuses on communication to clients, vendors and functional managers by highlighting scope, resources, budgets and time allocations. Downward Channel Communication focuses on project manager communication within the team members.
Part I: Introduction - The introduction is a brief description of the purpose of the communication plan. Part II: How Information Was Gathered and Stored - In part two of your document, the methods you employed in the gathering and storing of information should be identified, including both formal and informal communication.

Part III: Communication Structure - This section of the document deals strictly with the formal communication involved in the project. Part IV: Communication Matrix - While part three of the document is essentially a written outline of all formal communication, part four is a visual representation. Developing a comprehensive project communication plan, assuring stakeholder understanding of this plan, and following it closely throughout the project is very much a dress-for-success strategy which will have a tremendous impact on the outcome your project. Demetrios Gianniris is Director of Project & Technology Management (PTM) at Eze Castle Integration. Your dress code not only says a lot about you as an individual, but in many ways provides the very platform upon which your work is branded and showcased. Make no mistake – communication is not the only measure of project success any more than dress code is in the workplace. As a project manager, your project success will very much hinge on your ability to dress your project communication plan for success. How do you possibly keep everyone informed while maintaining project effectiveness and staying focused on milestones and goals? The goal of this channel is to ensure the client will be satisfied with end results and the project will be deemed successful.
This is the most common form of communication and aims at directing the team members, assigning and coordinating tasks and accounting for project progress as well as change and conflict management. It also contains the names of team members, the company name and the customer or department for which the project is being developed.

Generally, formal communication includes status retinas, status reports and any formal lists discussing potential risks or issues. Here you will outline the schedule of any formal communication that will or has taken place, including the communication vehicle, names and titles of the people involved and the dates and times for each of these communication sessions. This includes formal and informal communication, the source(s) of the information, the originator of the communication session, the names of those who received the information and the dates those communications took place. He is responsible for overseeing the daily administration and operations of the Project Management team, including project design development, construction management, professional services and information technology consulting. But the fact remains, an amazingly thorough presentation can be overshadowed by a presenter's inappropriate attire, and a project can likewise be won or lost through the channels of its own communication. Upward communication is generally achieved through status reports, project charts, email updates, face-to-face meetings and a comprehensive communication plan.
Lateral communication is generally achieved through communication plans, statements of work, contracts, emails, meetings and projects status reports. Downward communication is generally achieved through verbal interactions, emails, agendas, schedules, team meetings, project charts, briefings and plans.

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