If you want to ask why a word can't be typed, your signature's been changed, or a post has been deleted see the Forum Rules. Skimlinks adds tracking to some, primarily retailers' links, to show they come from this forum. My brother has just had infinity installed and i noticed that there is a white box connected by cable to the master socket then another cable going to the black router. This article shows you how to connect the Thomson TG 789vn for use with a Fibre Optic Broadband service. 2x Ethernet cables, for connecting your computer to the router, and your router to the BT Modem.
If you have bought your router from Zen wait five minutes (time for a cup of tea) and attempt to connect. 19 December 2013 by Mark Heath I was lucky to witness the very first customer installation of superfast fibre broadband associated with the Connecting Cambridgeshire project. The installation itself was very quick, and is captured in the video below (together with before and after speed tests). Before visiting the customer’s premises, the BT Openreach engineer started work at the conventional (non-fibre) street cabinet. Alongside testing the connection, the Openreach engineer connected the copper pair to the green board in the conventional street cabinet and then drove to the customer’s premises. Once he arrived at the customer’s premises, the Openreach engineer set to work installing a new mastersocket with VDSL2 faceplate filter and a wall-mounted BT Openreach VDSL2 modem. The customer set up his existing Billion 7800N router to connect to the Openreach modem using PPoE, using a username provided by his ISP.
Before the installation, an online speed test measured the download and upload speeds for the customer’s ADSL2 connection at 3104 kbps and 522 kbps, respectively. As discussed in our article Chart of BT FTTC (VDSL2) speed against distance from the cabinet, fibre broadband speeds can vary according to the distance to the street cabinet.
Our Increase Broadband Speed Guide provides top tips for extracting the greatest speed possible from your line.

Our Which Fibre Broadband page helps you decide which fibre broadband service is right for you.
This site provides tips, guides and independent advice to consumers and businesses on how to get the best speeds from broadband services. To be fair to Virgin they are being a tad more careful with their wording now, but only just.
They go on to say "Our fibre optic cable is high tech all the way" which is a tad devious as it is not "fibre optic cable" all the way, is it! Even so, the engineers that came were professional and did a good job, in spite of the obvious mistake in the cab (visible in picture above) and a faulty isolation unit. However, I do rather have to explain myself here - WTF have I got Virgin broadband at my home?!?!?!?
2c8e7664-c18c-11e3-8fe1-000bcdcb8a7311 April 2014 at 16:15because the ASA are bunch of incompetent bar stewards that let them get away with this crap. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. For some retailers, instead of using Skimlinks to turn the link into a tracked link, we use affiliated links set up through other third parties. The white box looks like another router and has adsl phone and ethernet connections.My brother knows nothing about it.
You should connect the TG 789vn to the BT Fibre Modem, which will have already been installed by a BT engineer. The first job was to open up the cabinet and identify the appropriate copper wires running from the customer’s premises.
The new board in the conventional street cabinet connects to the nearby fibre street cabinet (thus avoiding the need to enter the fibre cabinet). In some cases, the Home Hub 5 is directly connected to the line and in other cases a BT Openreach VDSL2 modem is installed (which is then connected to the Home Hub 5 via an Ethernet cable).
An online speed test with the fibre broadband installed revealed download and upload speeds of 74755 kbps and 18041 kbps, respectively.

Users within about 500m of the street cabinet can typically expect download speeds in excess of 60 Mbps. Read our WiFi Optimisation Guide to see how to set up your WiFi connection to maximise speeds. Well, there will be fibre somewhere just like every single broadband you can buy which will have fibre optic cable for some of it, even if that is from the exchange back in to the Internet.
It does not come down fibre optic cable instead of my phone line - the bit that is instead of my phone line, certainly at my end of my phone line (if I has one), is plainly copper coax cable as can be seen in this picture. My real gripe here is with the ASA allowing them to call something that is plainly not fibre optic to be sold as fibre optic broadband.
It is all part of work with the Open Rights Group to monitor the state of Internet filtering. If you haven’t had a BT engineer visit to your home, consult your Appointment Confirmation email to check your installation date. In fact, a fibre installation does not even require the fibre street cabinet (shown below), which is usually situated close to the conventional street cabinet, to be opened. In other words, download speeds were 24 times faster and upload speeds were 35 times faster than the previous ADSL2 service, and the customer was delighted. If you find any words or pictures menacing or offensive, or likely to impair your computer, or alarming or distressing, stop reading now and don't come back (and don't forget to block me on social media too).
Obviously the service is simply VLANed back to my office where they have BT, Sky, TalkTalk and Plusnet as well.
Even with dedicated broadband for the VoIP services it is massively cheaper and more flexible to go down the VoIP route now.

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Comments to Bt broadband installation telephone number


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