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But how could I trust them after all… I checked and saw that AGAIN, they didn’t give any miles for my children and wife on their account. After several months and emails, they finally put some of the miles but I lost almost 50 percent of them due to the 6 months delay. They answer that it was to be fair (LOL), so basically my mistake was to have trust their official crew words and even official written email. I don’t understand their strategy as they are ok in most of other field, but watch for your miles!!!
The service of Etihad Airwaysis absolutely inappropriate - they should be punished legally for this kind of services. Traveling on Budiness class on the ticket 6079712568413 they have lost my the one and only suitcase on the flight fr om Abu Dhabi to Rome EY 0440-08. I have emailed the baggage claim team on numerous occasions looking for an update over the last few months and have received no reply at all!! All I have asked is for an update on my claim but nobody in claim team can be bothered to reply to me. My experience of flying with Etihad apart from this was positive but their absolute unprofessional approach to customer service has resulted in me making the decision not to use the airline again. Hi, This is Liaqat Ali, I flew from Jeddah to Islamabad via Abu Dubi on May 15, 2016 through EY 312 and EY 231.
If so, Garuda would need to contact you with a status of the baggage, inform you of the wh ereabouts and help trace. We hope they get this resolved quickly, or at least provide you with a baggage claims form to help.
Due to a 3 Delay im abu Dhabi for My flight to kuala lumpur, i wouldnt have Gotten the booked Last Onward flight to Denpasar from there.
I immediately Filed a PIR-Form in Denpasar with garuda (the Last flight from Jakarta to Denpasar was with garuda).
Now find all the contact details related to Etihad Airways New York Office, you can get the address, fax, phone number, email & the operational hours in which they deal their customers and clients. Etihad Airways is the official airlines of the United Arab Emirates; it was initially started in July 2003 by its owner Royal decree.

More about us!People usually search out some problems relating baggage lost or mishandled or damaged solution, airport check in times, best hotels surrounding airport to stay, city offices contact details, flight status & cheap flight deals and airports contact details. If you can't find the package you're looking for, contact one of our friendly consultants on 133 133 and don't forget to ask about customising a package to suit your needs. At every Etihad boarding counter I asked specifically to put all the family miles(3 plus me) on my Etihad account. After several try online, several mails, a lot of time spent to complete different registration, they wrote to me: “all your request has been fulfill”. No any custom service at all at any airport and you should call them for the hours spending the millions to find out some information. I have contacted the relevant agencies in Ireland looking for advice as to how to escalate my complaint and am awaiting a response. I would advise anybody flying with Etihad to seriously consider their options (particularly on outbound legs). We can see fr om your PIR number that your last airline carrier was Garuda Indonesia Airline, is this correct? I am having My dive-Course here and My new GoPro-Package is in that bag to make pictures etc. You can see info about City Office, Call Center, online reservation & ticketing, lost baggage, cargo booking and other required fields. Its foundation is at Abu Dhabi International Airport, and its headquarter is available at Khalifa City A, Abu Dhabi.
The organizations, companies, corporations or enterprises also includes the airline services. As I had clearly mention name, guest no, flights for all my family…, I thought it was done.
After 24 hours I have received a message that the bag was found and will be delivered to the airport of Tivat today in the evening with a flight YM8110 to Tivat (Montenegro) wh ere I should stay for 2 days. I was on an overland trip and my location was constantly changing (not day to day, hour to hour at times). I have contacted them via Facebook and the 'Oh so concerned' response was that they would look into it.
For those aware of the legacy of Ryanair's customer service, I would view that as gold standard in comparison to Etihad's. Etihad commenced commercial operations with the launch of services to Beirut on November 12th, 2003 and has gone to become the rapid rising airline in the commercial aviation history.

The airport has refuse to make any home delivery so I was obliged to travel 2 hours in taxi to pick up my suitcase. Its fleet size is 72 and operates more than 1,3oo flights in a week to 86 passenger & cargo destinations in the Europe, Asia, Africa, Middle East, the Americas and Australia. They order for five Boeing 777-300Rs air-crafts in June 2004 of cost US$8-billion & 24 Airbus aircraft including 4 A380-800s. When I have arrived to the airport the suitcase has not arrived and they did not load from the connected flight in Belgrade!!!! My tour guide arranged a courier to collect them from Nairobi and bring them to a predetermined point along our route. When I contacted them via this route again I was essentially told they could do nothing and it was up to the baggage claim team. In 2008, they declared what was the largest aircraft order in commercial aviation history at the Farnborough Airshow for up-to 205 aircraft, hundred firm orders, 55 options & purchase rights.
You should refund the costs of the ticket and refund all my expenses for the lost language! Although getting my bags in a way was priceless, Etihad messed up by not transferring my bags, despite having enough time to do so in Abu Dhabi. It is the second largest airline in the United Arab Emirates after the Dubai-based airline Emirates and is on the number four largest airline in the Middle East.
It has won the World Travel Awards (WTA) designation for having the best Business Class globally in year 2009.
What a * service in Business class - what are you doing with the suitcases in Economy I am just wondering!!!! In 2011, their first net profit was US$14 million in line with the strategic plan announced by CEO James Hogan in 2006. Despite careful preparation, for the accuracy of the telephone numbers published on this site and the costs, no liability can be accepted.

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