Your total monthly cost will depend on what talk plan you choose, including any extras you add like calling features and whether you've got Virgin Media Broadband or TV (as ita€™s even better value when you take calls as part of a Collection). Add Talk International to your phone talk plan for just A?2 a month and you can call landlines and mobiles in other countries from your home phone for as little as 10p a minute.
You can call us free on 150 from your Virgin Media home phone or on 0345 454 1111 from any other phone. Payment: For those joining Virgin Media, if you pay by any other means than Direct Debit, youa€™ll be charged a payment handling fee of 45p per month, made payable to Virgin Media Payments Ltd. Regulated EU roaming charges apply to the 28 EU member countries and Norway, Iceland, Liechtenstein.
Money back guarantee: The 14-day money back guarantee is available for new cable customers and existing cable customers taking a new service.
Sky vs Virgin Media comparison: Based on taking Virgin Media's Big Kahuna bundle (includes TV XL and Broadband XL with Phone M a€“ weekend calls) vs Skya€™s Entertainment Extra+ package with the shown add-ons on a 12-month minimum term. Calls to other non-geographic numbers: Freephone calls starting 0800 or 0808 are now free from mobiles. Premium channels: If you wish to reduce your tier of services or remove any additional services (including premium television channels) you must give us 30 days notice. Virgin TV Anywhere app: Only available to TiVo customers with compatible device (selected iOS devices and Androida„? mobiles and tablets). TV On Demand: Once purchased, all chargeable On Demand content must be viewed within 48 hours. Sky Sports: The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company.
Best Price for all the live football: Covers all live games shown on the Sky Sports and BT Sport channels.
Virgin Media Hub: Available to new customers taking our broadband services (subject to status and credit checks). WiFi speeds: Customers may experience slower speeds when multiple devices are connected and using wireless broadband. Web Safe: Web Safe is currently available to all new Virgin Media broadband customers signing up from 27th February 2014.
Service: Lowest relative complaint volumes compared to the other major fixed broadband providers.
I? Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the weekend (all day Saturday and Sunday) periods. Talk Unlimited: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070).
Zero-rated tariff: Zero-rated tariff applies to the first hour of direct-dialled calls to numbers beginning 01, 02, 03 and 0870 (not other numbers such as those beginning 084 and 070), starting within the relevant period. Talk Anywhere: No charges are made for the first (200, 400 or 800) minutes of direct-dialled calls to UK landlines and mobiles, international landlines and mobiles, and 3rd party dial-up ISPs.
Talk Mobile A?2: Talk Mobile telephone tariffs apply for those customers paying the additional Talk Mobile A?2 monthly subscription (please refer to the calling costs page for details). Talk International A?2: Talk International A?2 call charges apply for those customers paying the additional Talk International A?2 monthly subscription (please refer to the calling costs page for details of subscription and call charges). Price disclaimer: Whilst every effort is taken to ensure that current prices are accurately reflected in all literature, including this website, occasionally discrepancies may occur.
Virgin Media has launched VIP, a new mobile phone tariff it claims is the cheapest in the UK to include unlimited texts, minutes and data. Starting at just ?26 per month for existing Virgin Media TV, broadband or home phone customers (who get ?5 off their monthly bill), ?31 for other customers, the deal also includes unlimited calls to 0800, 0870, 0845 and 0808 numbers, with Ofcom’s move to make extra charges to free services more transparent, it seem Virgin are making a preemptive strike. All Virgin Media mobile customers also get unlimited free calls to other Virgin Media phones, including on PAYG. The ?26 VIP tariff is available with low to mid-range handsets, such as the Samsung Galaxy Ace II, Blackberry Curve 9320, HTC One V, HTC Desire X, or Nokia Lumia 620, on a 24-month contract.
To get all the latest phone reviews, news and features beamed straight to your Android device of choice, head to the Google Play store and download the free BeginnerTech Android app today, by click our icon below. If you think youa€™ll be making a lot of calls to mobile numbers, did you know that our Talk Unlimited Extra talk plan includes unlimited calls to all network mobiles? Call free on 150 from your Virgin Media home phone, or on 0345 454 1111 from another phone.

If you hold, you’ll be asked to enter your Virgin phone number, else press zero to enter your account number.
After endless research, it seems that 0843 506 9374 is the best phone number for contacting Virgin Media customer services.
While there are many satisfied customers with all major broadband service providers, there are also many unhappy customers with everyone one of them, and Virgin Media is no exception to the trend.
About usCustomer Service Numbers is the UK's dedicated customer service phone number directory. That's why all our home phone talk plans include calls to landlines, 0870 numbers and Virgin Mobile numbersI?. Subject to survey, capacity and credit check, minimum term contract applies, check basket for details.
Your first bill includes the charge for the month you join (from the day you join), plus one month in advance. UKa€™s best value SIM: Based on comparison of published competitor tariffs as at 7 May 2015.
Call us within 14 days of service activation to cancel and we'll refund the first month's charge and any installation charge.
Virgin Media peak average peak time speed of 52.15Mbps from Ofcoma€™s review of UK broadband speeds published in February 2015, based on Ofcom November 2014 tests. Virgin Media peak average speed of peak time 90.75Mbps from Ofcoma€™s review of UK broadband speeds published in February 2015, based on Ofcom November 2014 tests. These ranges reflect the speeds that would be achieved 95 times out of 100 if the exercise was repeated with different panellists. Ofcoma€™s review of UK broadband speeds published in March 2016, based on Ofcom November 2015 tests.
Ofcoma€™s Telecoms and Pay TV Complaints Q4 (October to December) 2013, published March 2014. Inclusive calls to Virgin Mobile phones in the UK are included if mobile numbers called have been active in the previous 90 days (i.e. Where you have requested to keep your existing phone number, if your number has not been ported over within 24 hours of the activation date, you might be entitled to compensation.
In the event of conflicting pricing information, the Virgin Phone PDF price guides take precedence. That includes unlimited texts, data and minutes too, on a flexible 30-day rolling contract. All Virgin customers irrespective of service will also get free mobile phone insurance worth ?7.99 per month, now that is a bonus.
To use the QR code you will need a Barcode scanner, app from the play store, then click the QR code. Not only do you get free calls to Virgin Mobile numbers included in your talk plan, you can also save on calls to other networks.
That is especially true in terms of waiting times, getting through directly to a real human customer service operator ASAP.
There is a handful of people who believe that Virgin Media is the worst, a handful who believe they’re the best, and a handful who believe they’re simply no different to BT or Sky!
Whatever your complaint or query, contact Virgin Media at only 5p per minute (from a standard BT landline) on 0843 506 9374.
We give you the VERY BEST numbers, to get straight through to whichever company you need to contact, without fuss. Whata€™s more, you choose Talk Unlimited Extra youa€™ll get unlimited anytime calls to UK landlines, all UK mobiles, 0845 and 0870 numbers and free calls to Virgin Media Directory Enquires (118 180) as well. If you cancel during the minimum contract period you will incur an early disconnection fee.
You will only be charged for transactions (calls, texts, purchases, service upgrades) occurring after activation. Offer only available with a Virgin Phone line for A?17.99 a month, together with an 18-month minimum term contract for cable services. Premium channels & upgrades (Sky Sports and BT Sport) must be kept for at least 30 days.
Calls over 60 minutes will, however, be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute.

To find out more, just get in touch with our team on 150 for free from your Virgin Media phone or 0345 454 1111 from another line. A pay-as-you-go deal is also available for ?15 per month, where you get the unlimited data and texts, but talk time will be restricted to the amount of credit you pay (in this case, ?15). I like Android, Windows Phone OS, BlackBerry OS and iOS, and love writing about all things techie.
You will also be getting the best operators to resolve your query or complaint most efficiently & effectively without a fuss. Thata€™s why we can offer you free servicing and repairs (excluding misuse mistreatment) for as long as youa€™re a customer, not just your 1st 12 months. Not available with other line rental offers, The Biz, The Biz Plus or Home Phone Talk plan offers. Live streaming and On Demand available in the UK with broadband or WiFi internet access only. If you take a 1TB TiVo box as your first box, we will reduce the activation fee to A?49.95. If you cancel your service during your minimum term an early disconnection fee will apply for M+ TV. Once you interact with your settings via the My Virgin Media logged in overview page you will be automatically registered with Web Safe and subject to the global white list. This doesna€™t include other services beginning with 07, such as Personal Numbering, Mobile WiFi or Paging services etc.
If you do exceed the allowance, we reserve the right (at our sole discretion) to charge you for the call (30p per call). You should expect speeds delivered up to 384Kbps (3G), actual speeds experienced may be higher or lower and will vary by device and location. If you cancel Line Rental Saver within seven working days of your order you will get a full refund of your advance payment to the debit or credit card you paid with. If you cancel any service within your Big Bundle you will lose the discount applicable to your SIM tariff.
Offer available until 30th June 2016 subject to limited availability while stocks last, but can be withdrawn at any time. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online.
You cannot share your data connection with other devices a€“ known as a€?Tetheringa€™ a€“ or use your phone for peer-to-peer file sharing. Downgrading a service in your Bundle will result in you losing the discount applicable for that Bundle. Offer is not redeemable or refundable for cash and cannot be exchanged for Netflix Gift Subscriptions or any other value.
Customers may experience slower speeds when multiple devices are connected and using broadband wirelessly. After 12 months, you will automatically move to standard line rental charges (currently A?17.99 a month). Separate End User Licence Agreements and terms and conditions apply to the Sky Movies and Sky Sports apps and websites. Downgrading a service in your bundle may result in you losing the discount applicable for that bundle. Limit of one promotion will be applied towards each monthly membership fee for your Netflix account. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package.
Availability of bundles to existing customers is subject to network capacity in that geographical area. Virgin Media reserves the right to withdraw or amend the discount if you change any part of your offer package.
If you cancel your Virgin Media contract or downgrade to a bundle with a lower value within your minimum term contract we reserve the right to void this offer.

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