I have samsung galaxy win but upon checking the imei result my model is different from my phone . The color – if your phone is dark blue and the manufacture of that device doesn’t sell that model of phone in blue then it’s likely a counterfeit. Logo placement – if a quick image search online shows that the manufacturers brand is supposed to be printed and displayed on top of the phone above the screen and your phone shows the logo on the bottom under the screen then… it’s likely a fake. Features – if your phone has features that it shouldn’t, like multiple SIM card slots, software features, navigation differences, then these differences might not pop out to the average person who is using a smartphone for the first time but these features could certainly signal that something with the phone isn’t exactly right.
Unless some of these things are ringing a bell in your particular circumstances then your phone is probably legitimate. I am not sure how you compared your IMEI to the make and model of phone but I don’t really trust any sites online.
Please,my phone is Samsung Galaxy S 3 but after I reset the phone,its not detecting the IMEI, so how do I enter the IMEI after I detect it myself?
Due to following some unlocking instruction on the web, my phone lost it's IMEI and now it shows as Null or unkown, and the ServiceMode menu, has no options to select from! You ask a very complicated question my friend, and I can see how you might have difficulties finding an answer. When buying a cell phone, especially online (which can be the best place to by a smartphone), always do some research first not just on the phone but on the seller as well. Since you are trying to restore your IMEI and not just change it there might be more hope in your current situation. I have yet to restore an IMIE number myself and I try to avoid giving advice through this site about rooting, flashing, or customizing an Android cell phones firmware, software, etc. Long story short, you may want to consider taking your cell phone into a local repair shop to get a quick quote first and if you cannot find anyone that can service it or you just have to fix it yourself there are a few tools available such as the Samsung Professional Tool that you might find helpful. Hello Romario,If your cell phone has been stolen then you should call up your service provider and report it stolen. Hi Kasey,I have been helping people fix their cell phones for about 5 years now and I cannot recall ever coming across that exact issue before.
So far, it shows that it's been off when checking on locate my mobile but I hear that it can be hardset, by reloading counterfeit software and it will work again; my question is, can I still track it using the IMEI? Hello Mthobisi,I hate to say this but a stolen phone can be really difficult to recover for many different reasons and you might not be able to get your Samsung S4 back :(. This guide will show you some simple ways of locating it.Quick InstructionsIMEI Method 1 – Through the dialerCall *#06# on your Keypad as though you were dialing a telephone number. If an unknown person is selling a phone online or locally and the price is just too good to be true then use caution as the phone could be fake or even worse stolen.
Check and compare the IMEI number that you can access through the phones settings with the IMEI number that is printed on your phone (it is printed on a label which can usually be found in your cell phones battery compartment).


If you have any more questions about your IMEI or your cell phone then don’t hesitate to ask. Manufactures DO NOT want people to be able to change their phones IMIE number because they use these Device Identifiers to black list or block lost and stolen phones. This partition is important on Samsung devices as it holds the phones important information such as its MAC address, its baseband version, its product code, and yes the IMEI number. If there is anything else that I can try to help you with just let me know and I will see what I can do. I have the Samsung Galaxy S4 myself so I should be able to help you with yours as I know that phone very well. That being said… you may still be able to locate your phone.If however you do locate your cell phone and it has indeed been stolen, please be smart about recovering it. Is your cell phone rooted or have you installed a custom OS or custom software to your device? My Samsung S 4 was stolen about two weeks ago and I suspect it could be back on the market soon. I can certainly feel where you are coming from though as I have a Samsung Galaxy S4 myself and would be very upset if some thief ended up taking it from me. It was one of the first Android phones I had the pleasure of working with and is a pretty long lasting and durable unit. If you are worried about your phone being fake there are some things that you can look for when comparing your cell phone to their legitimate cell phone counterparts. If the IMEI number in your settings doesn’t match the IMEI number on that label then something is most definitely wrong. So if you checked your IMEI number somewhere online then ignore those results as it is not the most reliable way to check an IMEI number. If someone could just steal a phone or in some cases steal multiple phones and then change their IMEI numbers to sell at a discounted price there would be even more chaos in the mobile marketing world. You don’t want to end up getting a “discount” thinking you got a swinging good deal only to find that you bought a worthless phone and someone got away with your money. So… mess with this partition or cause a change to the EFS data and it can result in a null IMEI number. I called the network provider and asked them to block it but I just heard about phones being hard-set and unlocked for use by any network. I imagine that I would do everything that I could (within reason) to recover my cell phone from that individual.As far as your question…One of the first things that I can see a thief doing after taking a cell phone is to perform a hard reset on the device. IMEI numbers can often be found in the battery compartment of your phone.What is an IMEI number?An International Mobile Station Equipment Identity or IMEI for short is like the phones Social Security Number.
I don’t understand your question though… can you be as specific as possible about your “problem” so I can know the exact issue and how to help you fix it.


The best way to check an IMEI or MEID number is to call your wireless service provider and have them run a check on it. Some people do this anyways on a big scale, sell the worthless phones (because their IMEI numbers have been blocked), and then disappear before the buyer even knows something is wrong. In fact I hesitate to even bring this up but this tool can also be used to erase the information on your phone which can help keep it from prying eyes. This allows the unsavory individual to get past a locked screen (if this security feature was setup on the phone) and also helps to remove the primary Google account from the phone which helps prevent tracking an Android cell phones GPS location through the Google Dashboard.A hard reset does not however affect the cell phones device identifier such as its IMEI or MEID number which brings us to your next question…Jailbreaking and software customization or manipulation while certainly possible is difficult to do in regards to circumventing the security measures put in place to discourage the theft and continuous and unauthorized use of a smartphone. Only that phone has that number.As you can guess, this number can be useful for a few reasons. Please also include the troubleshooting that you have already done when trying to solve the issue yourself so we can fix your problem as quickly as possible. IMEIs are important in the cell phone industry and your service provider will have multiple tools and programs to verify your IMEI number. Make sure to also read the post above this one as you might be able to at least erase important, personal or private data currently stored to the device (if the thief hasn’t done so already in order to bypass a screen lock password).As far as apps… while a blocked phone can no longer access a wireless carrier’s service or download applications through a mobile data connection the phone will still be able to connect to Wi-Fi and connect to the internet that way. Some wireless providers have to activate this feature on their end in order for you to use it, and sometimes you have to pay to utilize this feature as well depending on who provides your service.I would start out by contacting your wireless provider first and seeing if this feature is in fact available on your cell phone and if it is then ask them how to get it to work on your particular cell phone. In summary it’s really hard to keep using a phone as a phone once it has been reported stolen and then blacklisted by the phones carrier as the phone should no longer be able to connect to that wireless carrier for service. Let me know as much about the problem as you can and I will do my best to try and help you fix it.
So applications will not really be limited to the device and the thief will most likely still be able to use them (in fact that’s pretty much the only thing the phone will be good for once its reported stolen).Again, I am sorry to hear about your phone Abdul.
And if they do provide you with the solution then please come back and let us know what you (or they) did to fix it just in case someone else stumbles upon the same issue on their cell phone.Good luck Kasey, I hope to hear back from you soon.
It can still utilize a Wi-Fi network for a data connection but shouldn’t be able to connect to a wireless telecommunications network.Can your stolen cell phone still be tracked?
Did you know if you switched the SIM card in your phone or if you are activating your phone for the first time your phone company can see that your phone number (and SIM card number if your phone uses a SIM card) was activated on that specific device (using the IMEI number) to the exact second of activation.And if your phone gets lost or stolen your wireless provider can also use the IMEI number to LOCK that specific phone so it becomes little more than a paperweight.
This should show you your phones Device Identifier (IMEI number or MEID) along with some other information such as backup data. If you tap on “Manage active devices”, this should let you “Locate device” and show you an approximate location of your cell phone as well as give you the option to “Ring” it or if you choose you could also use the “Set up Lock & Erase” feature as well…I hope this helps to answer your question Romario.



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